YextReviews of yext.com

I love yest. However, I used to be able to post pictures across my web listings with one click using the yest app but for the past couple of months have been getting "expected error code 500" which tech support have not been able to figure out or repair. Other than that problem though the service is top notch.

I contacted YEXT because I had an issue with one of the various online search sites that did not transfer our contact information to our new location after four years even though I made multiple attempts - and I could not get any results. I contracted with YEXT and was pleased that I could upload and manipulate multiple different listing sites at the same time...... The reason for the 4 stars vs. 5 is that even though the service has been excellent and responsive, the original reason for working with YEXT, and the reason for the initial investment to change the listing error, could not be fixed and is still not fixed due to an algorithm (?) issue on the part of the site and YEXT seem to have now way to solve it. That being said...... I am happy with YEXT overall and would continue with them in the future.

I like the concept of Yext and functionally it works without an issue. It does not seem to generate any leads or traffic for my particular business.

Yext has been good to help get us updated on sites across the board and were great at updating up frequently about things we needed to fix or reviews we had received. However, I noticed that if you don't regularly log into your account they will stop updating you on certain things including when you get new reviews.

Yext gets our correct information out there and it is easy to follow your account

Great app....I love it

We have been using Yext for over a year. All in all it seems to be a good one stop place to manage some of your social media. We have had a challenge with our phone number in which on some sites it came up incorrectly. I was advised that it was not a Yext issue. Still working on getting it resolved. Besides that I have been happy and plan to continue.

Adam Gussin takes care of our Yext account and he makes the process easy and even pleasant. He was very thorough in explaining how to optimize our account and sent over some technical issues over to someone else in their department--they emailed a response to my issues quickly. Identifying the categories for my Yext account was a little annoying. Instead of having a master list, you have to type in parts of words that are sort of like your product/service categories. Other than that the system is very easy to use. We are happy with the promptness, courteousness, and knowledge of our account manager, Adam!