ybtoner.comReviews of ybtoner.com

Response from ybtoner.comMay 13, 2024

Dear Raphael Fragola,  Thank you for your important feedback. So sorry for the negative experience that you had with your recent purchase. If you have installation-related issues, we will provide corresponding solutions and tutorials.  Our customer service representative will contact you immediately via phone call or email to help you address the problem. So, kindly check your email and phone. If you miss our call or email, you can also take the initiative to call us at (844) 538-3312 or email to [email protected].  All YB-Toner brand ink and toner cartridges are backed by a 30-day money-back guarantee and a 2-year product warranty. If the printer cartridge has any quality problems, you can request tech support, free replacements or full refund unconditionally. Therefore, please don’t feel upset and give us a chance to fix the problem. We believe we can do our best to make you a happy customer again. Your 100% satisfaction is our goal.  Best regards,  www.ybtoner.com (844) 538-3312 [email protected]

Response from ybtoner.comMar 11, 2024

Hello Thomas, Thank you for your important feedback. Please remember that all YB-Toner brand ink and toner cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If any cartridges fail to perform within their lifetime, we will provide tech support, free replacements or full refund unconditionally. Or feel free to call us at (844) 538-3312 or email to [email protected]. We want to guarantee your 100% satisfaction. Best regards, www.ybtoner.com (844) 538-3312 [email protected]

Response from ybtoner.comNov 13, 2023

Dear RKM, Thank you for your important feedback. So sorry for the negative experience that you had with your recent purchase. We will continue to work hard to improve our products and services. Because we need to deal with a lot of customer service, our customer service team is divided into two shifts. During normal working hours, we can handle phone calls, emails and live chats at the same time; We also provide online customer service after work hours, handle emails and live chats. Best regards, www.ybtoner.com (844) 538-3312 [email protected]

Response from ybtoner.comOct 5, 2023

Dear Daniel Winchester, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And, we sincerely look forward to your next visit to our store. All YB brand ink and toner cartridges are backed by a 30-day money-back guarantee and a 2-year product warranty. If you have any problems with our products, please feel free to contact us for tech support, free replacement or refund. Best regards, www.ybtoner.com (844) 538-3312 [email protected]

Response from ybtoner.comFeb 20, 2023

Dear Jarred Walton, Thank you for your important feedback. So sorry for the negative experience that you had with your recent purchase. We have already reported your problem to relevant departments, and we will give you a satisfactory reply and resolution in time. Our customer service representative will contact you immediately via phone call or email to help you address the problem. So, kindly check your email and phone. If you miss our call or email, you can also take the initiative to call us at (844) 538-3312 or email to [email protected]. All YB-Toner brand ink and toner cartridges are backed by a 30-day money-back guarantee and a 2-year product warranty. If the printer cartridge has any quality problems, you can request tech support, free replacements or full refund unconditionally. Therefore, please don’t feel upset and give us a chance to fix the problem. We believe we can do our best to make you a happy customer again. Your 100% satisfaction is our goal. Best regards, www.ybtoner.com (844) 538-3312 [email protected]