NTC1387128
Fantastic service and a great product
We have used Yapsody for our school's dramatic productions for years and we recently moved many of our other event registration processes to their system. The product is robust and can easily handle a wide variety of event scenarios, whether general admission or reserved seating. It's easy to set up events and ticketing in the system, and there are powerful features that one might expect from a more complex system (like creating seating charts with reserved or blocked seats, multiple events, multiple discount types, multiple ticket types, event add-ons, and more). The system is incredibly easy for event-goers to use, which might be more important than ease of use on the backend. They also offer really great pricing options, especially for us as a non-profit who hosts a lot of events. But the best part of working with Yapsody is their customer service. The very few times something didn't work, I was able to get through to a rep quickly and get my problem solved. There have even been new features that have been developed based on requests I had, because they saw the value for all of their customers. It's a really special thing when a company listens to its customers, and Yapsody does just that. I cannot recommend them enough!