customer
Excellent but pricey ticketing option
Excellent ticketing option. Great site/app etc. with fantastic functionality and usability. Pricing per ticket is expensive though, especially the fixed fee with lower priced tickets.

Yapsody is a user-friendly event ticketing platform that simplifies all things event. With 200K+ event organizers and 9.5 M+ tickets sold, Yapsody offers plenty of tools and features to help you manage your event and sell tickets online to create an unforgettable experience. Our intuitive interface makes it easy to set up and track ticket sales, create custom seating charts, and get real-time analytics to help presenters get insights into consumer behavior and leverage that data to boost sales. It also offers beneficial email marketing tools to promote your event and increase revenue.To ensure that the ticketing process fits your brand aesthetic and budget, Yapsody has several customization options to give your attendees a more personalized experience.In terms of pricing, Yapsody offers a simple and transparent fee structure. Unlike other ticketing platforms that charge a percentage of ticket sales, Yapsody charges a flat fee per ticket sold. This makes it an affordable option for event organizers of all sizes. Not just that! In other platforms, when a ticket is sold, the commercials first get transferred to the ticketing platform. However, Yapsody offers flexible payment options for presenters by sending the complete payment to the presenter's account. It's only by the end of the month that the presenter has to pay the ticketing fees to Yapsody. This helps the presenter utilize their money in other ways too.Yapsody also offers a range of tools to help event presenters manage their events more efficiently. For example, event presenters can accept payments through online modes, POS and deliver tickets via various means too! Event presenters can create and manage their events more efficiently with inventory management, invite-only codes, and more. Our in-house apps - Yapscan and Yapstats, can help presenters scan and process high-volume attendance and get real-time data too!To make event organization all the more flawless, Yapsody can also help you integrate the payme
Yapsody Ticketing (yapsody.com) has 71 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 4 reviews with 3 stars · Clear filters
customer
Excellent ticketing option. Great site/app etc. with fantastic functionality and usability. Pricing per ticket is expensive though, especially the fixed fee with lower priced tickets.
customer
PayPal!! I know this is actually not you but for anyone trying to manage PayPal as a check out feature on Yapsody it's not at all user friendly. I think I'm losing about 50% of my potential customers as a result of this. what ticket purchasing app would you suggest?
PMI Western Idaho C.
Need about 30% to 40% check out time for group registrations!
customer
I will say customer service is always excellent. This service can be clunky to use. We are a theatre company, we need both an online sales presence and the ability to have a point of sale. As a POS the system is extremely clunky and takes too long per sale, especially when you have a line of in person transactions. There are too many hoops to jump through and customers can be annoyed with having to give an email to finalize the sale. Customers who are not internet/online sale savvy can also have a hard time navigating the website. On the back end, electronic sales can be hard to track and navigate. It is not readily apparent how to generate reports that give the information needed when tracking where money is coming from, especially when you have multiple shows per season. It is hard to tell what the purchaser is buying when tickets are available for the entire season. We need, for our financial records, to know which shows the ticket purchases are going to. We may be using the site in a way that it is not completely designed to do. Which is in no way their fault. This just may not be the service for our kind of theatre.
Response from Yapsody TicketingNov 10, 2023
Dear Presenter, Your feedback is crucial in helping us identify areas for improvement. We understand the importance of a smooth and efficient process, especially during in-person transactions for a theatre company. To address your concern and clarify any questions you may have about tracking reports and using the system smoothly, I request you to contact our customer support team directly at [email protected] or our 24/7 chat support. We will get this issue resolved for you.