Jim B.
Delivery Company That Cant Deliver Properly
Had a packaged delivered by one of their incompetent employees and he delivered it to the FedEx drop off box in front of my building. Emailed them and I get the same boiler plate response. Useless.
Yanwenexpress is listed under Shipping & Logistics.
Yanwenexpress (yanwenexpress.com) has 104 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Jim B.
Had a packaged delivered by one of their incompetent employees and he delivered it to the FedEx drop off box in front of my building. Emailed them and I get the same boiler plate response. Useless.
Silvia P.
They marked as delivered my package but de destination was closed on saturday, despite they upload pictures from another day when the place was open. In this moment I don't know if my package was stolen, not delivery or I don't know, but use picture from another day is a scam.
NGM
Delivery drivers will leave packages in public areas (thus leaving packages to be easily stolen) rather than following clear delivery instructions. The driver's "proof of delivery" photos were taken RIGHT NEXT to multiple signs saying that packages cannot be left in that area! Customer service is no help, and will vaguely cite that "company policy" permits the delivery person to disregard delivery instructions. No longer doing business with any company that uses Yanwen, it just isn't worth it.
Kim
Package delivered to wrong address will not provide a statement of non delivery so I can request a new item so if it lost its lost
Mary A.
my package was delivered by leaving it at the end of my driveway in the sun, which is about 100 feet from my front door. someone could have run over it before i found it. also not sure if the product will survive 95+ temps. I don't know how long it sat out there. Amazon, UPS deliver to the door. Why does this company leave it at the end of a driveway where is could be stolen, baked in the sun or run over? I had not received a notice it would be delivered, so I wasn't looking for it.
D.J. P.
The delivery man threw my package at my door from 10-15 feet away. I have the video from my doorbell. I have contacted the customer support, but received no communication. Is there any way to hold them accountable?
Gary A.
Let's see. I ordered Nurafix in May. The 26th to be exact. I don't care if it's coming from the moon,it should have been delivered by now.,7-23-26. What a joke.
ADDIE
This Yanwen company is a scam. Why? They advertise a beautiful large artificial flowers online. The artificial large pink flowers .Ours were pink we order.It took along time to be delivered. When deliver the box was very small with a very tiny flower in box. Order came 07 10 2026 Stay away from this Yanwen out of China. It is a scam. Yanwen withdrew our money out of our bank account. We have reported Yanwen. To Attorney General. The police dept. Federal Trade Commission. Consumer Affairs. We have lots of policemen in our family. Chiefs of policemen. Alert!!! A scam. Beware of Yanwen. They advertise these big big flowers. Its not real. A big Scam!!!! Do not give them your money. There address is a warehouse. 10700 Waveland Ave unit 300, Franklin Park IL 60131 A Big Scam!!!