YanwenexpressReviews of yanwenexpress.com

Parcel delivery failed [Wrong Address]. The address is correct, they never try to deliver the pakage!

So my delivery arrived from your professional carrier. she pulled up to my driveway and threw my package against my garage door. I have her on video and that is not professional or top notch at all. I contacted Eden labs (whom I ordered from) because my items were in glass bottles. I made them aware of how this Top notch company treats people's items. I will never order from anywhere that uses yanwen express as a carrier. I will also help prevent this from happening to anyone else by leaving a review on every platform I possibly can.

Absolutely incapable people. Lying about a "closed" business and locked doors, while at the same time the business has customers inside and a full parking lot. Communication is terrible; over a week, my package has been sitting at the local facility.

This is easily the worst delivery company I have ever dealt with. They won’t let you change the shipping address. They make you talk to a bot, then when they direct you to customer service, they have you wait 15 minutes, then end the chat on you. My package has been at the local facility for 4 days already and they still haven’t delivered it yet.

i ordered some damn jeans off of tiktok shop and i got yanwen as my courier... and kid you not this shit was out for delivery since 7am this morning and it still has not gotten to my goddamn house. needless to say this courier is absolutely atrocious and some serious work needs to be done

I am still waiting on a package i ordered on the 21st of july. It got to South montebello Ca and just vanished apparently. Customer service has been very very unhelpful. Placating and putting it on someone else to locate my package instead of actually giving helpful updates. very disappointed.

never delivered any of the items they claim the address is "restricted" and then they claim they couldn't deliver because the store was closed at midnight. Now they tell me I have to pick up the package, but they won't tell me where I can go, nor will they reply to any other questions. Since I use Pay Pal for all of my transactions, a refund is simple and they will not get paid. Unfortunately the product vendor is the one getting hurt by losing the sale.

Every package this company is tasked to deliver to me is late or not delivered at all. The amount of lost packages for me alone is ridiculous! I have tried for a month to contact this company with no luck!! This is a horrible company, they are extremely incompetent! This is asking me for the date of the experience, this is not 1 day 1 package.. It's a month and approx 13 packages!!! I've been refunded most of them but not all yet. They still have a few more of my packages but I cannot reach them! It's been awful!