Yampu ToursReviews of yampu.com

I have always wanted to visit the Amazon. I finally took the step to fulfill my dream and I don't regret it! Rio was fun to see all the places I have herd about and learned about. Visiting was truly fun. However Manaus was paradise. I fell in love the moment I got off the plane. I literally cried when I had to leave and find myself dreaming about it daily.

Yampu was a joy to work with from the initial contact and trip planning through to the end of our amazing trip to Colombia. They are exceptionally responsive and accessible. My husband and I are experienced travelers (7 continents, 77 countries) and like to get off the beaten path at times. I do a good amount of research before booking a trip and have a lot of information to share about our preferences. Many travel agents don't seem to listen at all, or only partially, while I could tell that Yampu really listened right from the start and developed a private tour that matched our requirements exactly. It was a very close collaboration and our agent, Karolina, was exemplary in every respect. She also made very helpful suggestions to enhance our itinerary further, for example, letting us know that there would be a Carnaval in Barranquilla while we were in country and asking if we wanted to add it to our itinerary. Yes please!! That's exactly the level of service you want, make sure the customer gets what they want but also guide them if they've missed anything or if there might be a better alternative. In country our guides and drivers were top notch, on time and highly responsive, as were accommodations and tours. We suffered a flight delay that resulted in a missed connection on a route that is not well serviced. As soon as I suspected we might miss the connection I contacted Yampu and it was handled quickly and competently with regular status updates and a representative meeting us to handle the transfer to our new flight. We didn't have to sacrifice any of our planned activities. We couldn't have been happier with our trip or with Yampu. We can highly recommend them and plan to contact them again when we plan a trip to an area that they cover. I've already got some ideas.

Stephanie was extremely helpful in organizing an awesome trip to the Galapagos for our family of four. She set up all the transfers, which made traveling easy. When she was not in the office, other staff were equally responsive and helpful when I had questions. Thank you for a fabulous trip!

My experience with Yampu tours was quite positive. The entire trip was planned amazingly well. My representative incorporated all my ideas into planning the trip. When my flight was cancelled due to bad weather, she was on the phone rebooking both the flight and hotel accommodations.

Have used them on several trips around the globe in less then normal tourist areas and they have always come through in a big way! We hardly make things easy for our travel angel Stephanie but she has always come through huge! Thank you! Scott and Jen

Yampu anticipates your every need and we have experienced only the best of service from them. We have travelled four times with their assistance and had nothing but the best of everything; service, accommodation, transportation, they are there for you every step of the way. Their staff is top notch and have been extremely knowledgeable and accommodating. Any changes or problems have been handled seamlessly and to our complete satisfaction. I wish we could afford to travel more frequently than we do so we could deal with Yampu more often.

We have done two family trips to South America through Yampu Tours and both have been excellent! Both the planning and execution of the trips were top notch...highly recommended.