Yakima Products, Inc.Reviews of yakima.com

I had an issue with my Baseline rack and ended up emailing with a gentleman named James. James asked some very specific questions that I did not understand initially as they seemingly had nothing to do with my issue. Turns out I was using the system incorrectly which led to a failure. James took the time to explain in detail exactly what happened and why. We talked about what I needed to do moving forward in order to not have the same kind of failure, and he got me taken care of. Props for not just saying no and slamming the door in my face, but for educating me and urging me to really study instructions from here on out. I can't recommend their customer service highly enough, and I can't recommend their products highly enough. Fan for life.

Bought the MOD base system with some extra drawers and storage for the back of my 2026 Honda CR-V. High quality product, fast shipping, easy install. Couldn’t be happier. Kinda weird how other reviews are so negative. Give them a go if you’re looking for solid, quality product. If you’re unhappy about anything you buy like these ppl, maybe don’t buy from them? Oh, be sure to check fitment. Their website makes it easy, just a friendly reminder.

Have had my Yakima Front Loader for some weeks now and the first thing to note is that it came fully assembled and it was mounted on my car within minutes of opening the packing with no reference to the instructions required. Yakima have developed this product so well, every thing has been considered including the locking capability. The rack is designed to be on the left hand side of the vehicle for obvious reasons. Because I have a kayak rack permanently on the left had side of the vehicle I had to put the Yakima on the right hand side which could have been awkward to use the rear wheel tie down except that there is a little lock release and the tie down can be easily reversed to suit either hand. The double front wheel supports mean that the bike can be supported while you continue with the final tie down. A very simple and convenient product to use that appears to be good quality so far.

The bike rack is strong & heavy. I had problems with directions putting this together because it wasn't clear cut (all pictures). I had to go on actually website to look at examples how they set it up and go from there. Other than that it is a great bike rack!