Chad H.
Resolved - No response for recalled product
I have an item that is part of national recall and support will not respond about getting a replacement that was dictated as resolution to recalled item. Update: Did finally get a response after review written. Issue has been resolved. Updated rating.
Response from Yakima Products, Inc.Sep 14, 2026
Hi Chad, we’re sorry you haven’t been able to get a response regarding your recalled product. We’d like to help get this resolved and make sure you’re connected with our Consumer Services team. For the quickest assistance, please give us a call at 888-925-4621. Our team is available Monday–Thursday, 7:00 am–4:00 pm PT, and Friday, 7:00 am–11:00 am PT. You can also submit a support request here: https://yakimasupport.zendesk.com/hc/en-us/requests/new We appreciate you bringing this to our attention and hope we can get your replacement sorted out quickly.



