Edward M.
I received a rebate from my solar…
I received a rebate from my solar company who sent it to Xtrm. I had to sign up for the service and give them way more information than I am comfortable with. I had to pay $15 just to get my money transferred “instantly”, but it’s been 24 hours where it’s still processing and now my wallet is empty. Trying to contact the company leads to a dead end because it takes you to a different site that won’t accept the login and password. Don’t do business with Xtrm or with companies who use them.
Response from XtrmOct 20, 2026
We’re sorry about your experience, and we understand how frustrating it is to wait on money you’re expecting. The trouble reaching support is on us, and we’re sharing your feedback with our team. In the future, email [email protected] with your account email and we’ll check your transfer status right away. The Xtrm Team



