eddie F.
i ordered over 10 uniforms for a adult…
i ordered over 10 uniforms for a adult soccer teeam, they sent me youth sizes they never took accountability and they never responded scammers and thiefs I texted emailed and called over 10 times

XTeamwear is a professional custom sportswear provider that has served over 1,000,000 teams worldwide. We are proud to offer high-quality, pro-standard custom uniforms for football, basketball, baseball, and more — all at factory-direct prices.We understand that some customers have had concerns in the past about shipping times or communication delays. Since then, we have upgraded our customer service system, implemented faster response protocols, and improved our logistics tracking.We value all feedback and take every review seriously. Your satisfaction matters to us. If you ever encounter an issue, please reach out to us directly — our dedicated support team is always ready to help.We encourage our customers to look at the full picture and give us a chance to provide you with an excellent experience.
xteamwear.com (xteamwear.com) has 31 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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31 approved reviews, newest moderated first
eddie F.
i ordered over 10 uniforms for a adult soccer teeam, they sent me youth sizes they never took accountability and they never responded scammers and thiefs I texted emailed and called over 10 times
Beryl M.
Socks arrived in a timely fashion and were what I ordered.
Grivsky
Terrible sizing, super small in all aspects. Customer service refused to help me with a reorder.
Response from xteamwear.comMar 3, 2026
We are very sorry to have seen your review on Trustpilot regarding product sizing and customer service experience. We are deeply concerned to learn that the clothing you received was the wrong size and that you felt you did not receive the assistance you deserved, as providing high-quality products and satisfactory customer service has always been our core objective. Regarding the customer service communication issue you mentioned, I personally checked our system records and inquiry logs immediately to determine at which stage we overlooked your request. Currently, we have not found any inquiry records related to you. This may be due to a system technical issue or an email omission, and we sincerely apologize if this has made you feel neglected. We sincerely hope to regain your trust and resolve the issue of the sizing running small for you. To make up for your inconvenience, I have prepared the following solution for you: Exclusive Reorder Discount: If you are willing to try exchanging for a larger size, I will offer you a 50% discount as compensation. Size Consultation Service: To ensure a perfect fit for your re-ordered size, our professional consultants can provide you with one-on-one sizing advice. You can reply directly to this email or contact me
HW L.
The service we received was absolutely spectacular from start to finish. Jimmy was brilliant throughout the whole process. We changed our minds multiple times regarding kit sizes and squad numbers, and he remained patient, professional and incredibly helpful every step of the way. The level of customer service and expert advice was outstanding and nothing ever felt like too much trouble. I would highly recommend this company for any football/soccer kit needs. If you're looking for someone who genuinely knows their stuff and delivers excellent customer service, ask for Jimmy. We'll definitely be returning with our team for future orders. Thank you again.
JS
Thankful, I've ordered multiple times and this is the one. If you want quality jerseys at a reasonable price, to be delivered swiftly and top tier customer service, order from XTeamwear.
Travis M.
The logo is perfect! Very quick delivery, and great value (5th grade boys basketball reversible jerseys in Oklahoma)!
Response from xteamwear.comDec 25, 2025
Hi Travis Mackey, Thank you for your wonderful feedback! We’re thrilled to hear that the logo, delivery speed, and value met your expectations. It’s great to know the 5th grade boys basketball team in Oklahoma is enjoying their reversible jerseys! ⚽🏀 We look forward to helping you with your next order. — Team XTeamwear
Holly A.
I'm missing 3 uniforms and have email Jimmy three days ago. I send him pictures of the uniforms I received and have not received response back, please advise.
Response from xteamwear.comDec 25, 2025
Hi Holly Anne, We sincerely apologize for the inconvenience and for the delay in our response. This is not the level of service we aim to provide. Thank you for bringing this to our attention. We’ve followed up internally to ensure your message is reviewed, and our team will reach out to you shortly to resolve the missing uniforms issue. Please rest assured that we take this matter seriously and will make sure it is handled properly as soon as possible. Thank you for your patience and understanding. — Team XTeamwear
Austin L.
Everything looks great! Only thing I’d change is the shorts are too long. I’d say leave an option for people’s personal preference. Also jersey size is small too. I’d advise to leave a size chart that’s easy to find. If anyone is seeing this go one size up.
Response from xteamwear.comDec 25, 2025
Hi Austin Lee, Thank you for your detailed feedback — we really appreciate you taking the time to share both what you liked and what we can improve. Your suggestions regarding short length options and clearer sizing guidance are very helpful. We’re actively working on improving our size charts and making them easier to find, as well as offering more fit options to better match personal preferences. Thanks again for choosing XTeamwear and for the helpful advice you shared with other customers. — Team XTeamwear