xteamwear.com Reviews | Read Customer Reviews of xteamwear.com

xteamwear.comReviews of xteamwear.com

4.031 reviews
Clothing & Underwear
2509 152nd Ave NE ste c, Redmond, Washington

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xteamwear.com

About xteamwear.com

XTeamwear is a professional custom sportswear provider that has served over 1,000,000 teams worldwide. We are proud to offer high-quality, pro-standard custom uniforms for football, basketball, baseball, and more — all at factory-direct prices.We understand that some customers have had concerns in the past about shipping times or communication delays. Since then, we have upgraded our customer service system, implemented faster response protocols, and improved our logistics tracking.We value all feedback and take every review seriously. Your satisfaction matters to us. If you ever encounter an issue, please reach out to us directly — our dedicated support team is always ready to help.We encourage our customers to look at the full picture and give us a chance to provide you with an excellent experience.

xteamwear.com (xteamwear.com) has 31 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: xteamwear.com
Category: Clothing & Underwear
Location: Redmond, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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xteamwear.com reviews

Showing 7 reviews with 1 star · Clear filters

Daniel R.
Aug 12, 2026
They sent me youth sizes and never…
They sent me youth sizes and never responded to my messages after I asked to return them. Clearly scammers they’ll ship whatever they have I heard of many people having these issues
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eddie F.
Aug 12, 2026
i ordered over 10 uniforms for a adult…
i ordered over 10 uniforms for a adult soccer teeam, they sent me youth sizes they never took accountability and they never responded scammers and thiefs I texted emailed and called over 10 times
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Grivsky
Mar 2, 2026
Terrible.
Terrible sizing, super small in all aspects. Customer service refused to help me with a reorder.
Response from xteamwear.comMar 3, 2026
We are very sorry to have seen your review on Trustpilot regarding product sizing and customer service experience. We are deeply concerned to learn that the clothing you received was the wrong size and that you felt you did not receive the assistance you deserved, as providing high-quality products and satisfactory customer service has always been our core objective. Regarding the customer service communication issue you mentioned, I personally checked our system records and inquiry logs immediately to determine at which stage we overlooked your request. Currently, we have not found any inquiry records related to you. This may be due to a system technical issue or an email omission, and we sincerely apologize if this has made you feel neglected. We sincerely hope to regain your trust and resolve the issue of the sizing running small for you. To make up for your inconvenience, I have prepared the following solution for you: Exclusive Reorder Discount: If you are willing to try exchanging for a larger size, I will offer you a 50% discount as compensation. Size Consultation Service: To ensure a perfect fit for your re-ordered size, our professional consultants can provide you with one-on-one sizing advice. You can reply directly to this email or contact me
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Ismael L.
Jun 21, 2025
Still have received my commission
Still have received my commission
Response from xteamwear.comDec 25, 2025
Hi Ismael lizalde, Thank you for your review. We’re a bit concerned, as XTeamwear does not currently offer any commission or affiliate payment programs. It’s possible there may be some confusion with another company or platform. We’d really appreciate the chance to clarify this with you. Please contact us at [email protected] and share more details, so we can look into this and make sure everything is properly addressed. Thank you for your understanding. — Team XTeamwear
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Mr Martin L.
Mar 29, 2025
Terrible customer service
Terrible customer service, they shipped goods without the proper paperwork and goods were seized by revenue, they promised to pay the fine but did not, I would never use this company again.
Response from xteamwear.comMay 27, 2025
Hi Mr Martin Larkin, Thank you for your honest feedback, and we're very sorry you had trouble reaching us. We’ve recently upgraded our customer service system to reduce response time and make sure every message gets answered. If your issue is still unresolved, please email us directly at [email protected] and we’ll prioritize your case. Your experience matters to us. We’re committed to improving and appreciate your patience. We hope to earn back your trust. — The XTeamwear Team
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Elbio G.
May 23, 2023
Poor communication and delayed delivery
I submitted an order on May 4th, and paid for express shipping. I submitted the order and was expecting to receive notice by May 10th, per their website. It wasn't until I reach out on the 12th that they responded to me saying that the order had not started. I asked if they could please cancel, and was ghosted until the order shipped. I needed the shirts to arrive by the 20th, however, they arrived on the 22nd. They only responded to me now, since I placed a dispute on Paypal. And they claim they let me know ahead of time of the time of arrival, however, that is not the case. I am waiting now to see what happens with my money since they did not fulfill their promises on their website.
Response from xteamwear.comMay 27, 2025
Hi Elbio Guedilla, We're truly sorry to hear about the delay you experienced. We understand how important timely delivery is, especially for team events. Please know that we've been actively improving our shipping process and carrier partnerships to prevent such delays in the future. We’d love to resolve this for you — please contact our support team at [email protected]， and we will make this right. Thank you for your feedback. It helps us do better. We hope to earn back your trust. — XTeamwear Support Team
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Darren H.
Dec 20, 2021
Ordered 2 coats
Ordered 2 coats. 5th December delivery 3-5 days. Still not arrived tracking didnt work . New link sent by customer service worked but said parcel returned to customer. Shambles Save yourself some money dont order from here especially if your in the UK.
Response from xteamwear.comMay 27, 2025
Hi Elbio Guedilla, We're truly sorry to hear about the delay you experienced. We understand how important timely delivery is, especially for team events. Please know that we've been actively improving our shipping process and carrier partnerships to prevent such delays in the future. We’d love to resolve this for you — please contact our support team at [email protected]， and we will make this right. Thank you for your feedback. It helps us do better. We hope to earn back your trust. — XTeamwear Support Team
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