Xpress Auto Transportation IncReviews of xpresstransportation.org

This company just tried to scam me. “Kevin Miller” sent me a suspiciously low quote (half as much as other companies) to ship my car 150 miles, and then blew up my phone with nonstop calls and obnoxious texts. I turned him down immediately and called him out for his rudeness, but he continued to call, email, and text me multiple times a day anyway. Based on my interactions with them and what I see in other reviews and reports, it’s pretty clearly a bait and switch scam. They lowball legit auto shipping companies, and then demand hugely inflated fees at the last second when customers don’t have other options. They’ve also seeded a ton of fake reviews on multiple sites to overwhelm the real one star ratings. You can tell because Kevin has posted some of them IN HIS OWN NAME.

Was quoted a number to transport vehicle to another state. Since to I g was very important, I requested confirmation of pick up and delivery timing in advance. Thomas Scott confirmed multiple times that the pick up and delivery was on schedule with no problems. The day before pick up I asked again for driver details and hours later was told the quote jumped by 4.5X! It was typical bait and switch starting with one number and at the last minute changing it tremendously. NEVER again with this dishonest company. I am now driving my vehicle to the other state. Absolutely terrible customer service after putting writing pick up and delivery times along with quoted cost, none of which were true.

I had a horrible experience with this company and their agent Kevin Miller. We agreed that they will transport my car from Minnesota to Iowa for $250 .I n the morning of the pickup day they informed me that no driver is available to pick up my car and they have nothing to do to me. The following day Kevin told me that a driver is ready for pickup but he asked $1000 and he negotiated to $800. They never picked up my car and I had to find another company. The prices they offer are a trap and they will make you sign a contract with the fake price. The agent kept saying that they haven't charged me anything( as a justification for not picking up my car) and they are doing their best to find me a driver.They also insist that they are third party and they have no control over the driver. They don't even know if the drivers will be available at the pickup date or not. They are basically doing nothing. Kevin , however, was responsive to calls even in holidays and he was consistently apologizing for the inconvenience.

Garbage company - Worked with Joseph Schofield who quoted me initially for 250, then changed it later to 350 when we started doing paperwork. Then as soon as my car was ready to be picked up, he couldn't get a driver for 2 days. When he finally did, the price suddenly became 700 but he guarantied that it would be dropped off by Saturday before noon. I needed the car for work so it was very important that I got it in time and I told him specifically that the ONLY reason why I chose him was because he said he could make that timeframe work. Around 2:00 PM on Saturday I called the driver who let me know that he told Joseph that he would be picking up cars in California throughout Saturday and that there was no way he was going to make that time. Joseph isn't answering my calls/texts now. Actual liars here - do NOT trust this company.

STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE.When I was sent this review page they had good reviews. Now I’m seeing 2 others with the same experience as me. Our car was supposed to be picked up yesterday. He didn’t even let me know it wasn’t going to be picked up yesterday till late in the day. Then he calls today and tells me that he found a driver that could pick up tomorrow for $1600 MORE THAN WHAT HE TOLD US. He refuses to cancel the contract so we can work with an HONEST company unless we pay him an ADDITIONAL $200. Refuses to show me where he stated at any point in time what the actual estimate that his “system” gave him. Just keeps dancing in circles. They are scam artists. Had there been any of these reviews to begin with I would’ve never talked to him. Now we are stuck with our only options being to wait it out and see if he can find someone for 7 days before we will be refunded our deposit (we are supposed to leave in 2 days) or pay $200 to cancel (losing $400) to try and find someone that can actually perform

Kevin Miller duped us and lied all the way that Car will be shipped on 24th(he confirmed when we followed up multiple times and even on 24th) and on 24th Evening he started making excuse and started negotiating with more than market rate knowing that I have flight to Board on 25th. We paid much higher than what promised. Never TRUST Xpress Auto Transport(xpresstransportation.org)