Xpress Auto Transportation IncReviews of xpresstransportation.org

It’s total scam , they give you a extremely low quote then drag you till the day of pick up and double the price !!!! Stay away

Worst ever never use! Scratched my car and drove it 32miles

Absolutely terrible service. Misinformed about using a credit card for the full transaction. I was told I would pay a deposit with a credit card and then use credit card for the remaining balance upon delivery and they then told me after the car was picked up that I had to pay cash. They delayed the pick up date by two days, did not pick up until 8:30PM and also stated it would be delivered the same day, which was not the case. There was no communication prior to picking up and no communication during the process. They told me several different times of delivery, which were false and gave false information about the pick up time and payment process. Their communication is via text and when I expressed my concerns to me they just started ignoring my texts and told me to "stop". Absolutely terrible customer service.

This company is a scam! Maybe it’s only the black people they screw over! But I had a contract for $1000 for 2 cars. I gave him $400 upfront on 7/22/24 which was part of my contract. On 7/23/24 he booked the carrier. My car was scheduled to be picked up on 7/25/24. On 7/24/24 he TEXTED ME AND SAID HE DIDNT HAVE A DRIVER. I learned later from the carrier that she asked for my contact information on 7/23/24 and he said he will give it to her later. This company waited a day BEFORE MY SHIPMENT AND LIED LIKE THEY DIDNT HAVE A DRIVER AND MADE ME PAY 200 more dollars. I have the text messages of him saying he would have to pay additional $100 himself because the carrier is to high. Upon talking to the carrier she said that her company is only getting $800 THE AMOUNT IM PAYING DIRECTLY TO THEM! So he lied the whole time and kept the $400 upfront and voided our contract. I asked for my money back and he said per the contract he would keep my $400 if I didn’t pay the full $800 for the delivery the DAY BEFORE! The carrier said this company just opened but I think they changed there name from Xpress Auto Logistics inc! These are the worse people I have ever encountered! I will be taking him to court for breach of contract FOR SURE! This company is a scam and racist! Reply to feedback— no I don’t want to do anything but stay away from you all. It took a year for you to even respond. I know your business have declined and I love that for a terrible company like yourself! If you all wasn’t in NY I would’ve sued you ! Racist liars!! We need to get your company SHUT DOWN!

Our experience has been horrible with this company. We paid a deposit and the driver showed up 4 hours late. It was dark then and he could barely drive the truck and couldn’t speak English, so commutation was incredibly difficult. After several days, they told us the truck broke down in one state. Later we find out lied to us and that they are in a completely different state way off route. The company refused to respond to us after saying the truck was being repaired and kept pushing back the eta. We had to get police involved just to get responses and they just continue to lie. They moved cars around on the trailer and the issues weren’t with the trailer, so there was so reason to do that. Through the police, we found the cars have been disappearing offsite and we haven’t given permission for that. It is now a week past the original time the cars were supposed to delivered and we have not received the vehicles. Do not use this company! Horrible experience!

This is the most unreliable auto transport company you'll ever deal with. My advise, RUN! They'll give you a cheap quote to lock you in and later tell you they couldn't find a truck to load your car at the initial quote they gave you after delaying you for days. Now that you're desperate to avoid storage fees at the auction you'll be forced to accept there now inflated price. WORST company EVER!!!

Scammers it’s all they are they sent me a low quote than they asked for half more save time and money do not call this company.

HORRIBLE! STAY AWAY! THEY HAVE PEOPLE WRITE POSITIVE REVIEWS FOR THEM AND THEN TRY TO DISPUTE HONEST REVIEWS 5 MONTHS LATER LIKELY IN HOPES THAT WE WOULDN'T HAVE PROOF. STAY. AWAY.