Lisa
Carolina was very helpful and polite.
Carolina was very helpful and polite.
Response from X-POLE USMar 25, 2024
Thank you for your kind review - we will be sure to pass on the compliments!
The X-Pole® official web site welcomes you to the exciting world of Pole Exercise and Dance. Get fit while enjoying the exhilarating fun of a pole workout or develop your dance moves with your friends using X-Poles latest range of pole exercise and dance equipment. X-Pole, world leaders in the supply of dance poles, has led the innovation in pole dance equipment for the last 8 years supplying the worlds top dancers and schools with the best pole experience on the market.
X-POLE US (xpoleus.com) has 74 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
Showing 65 reviews with 5 stars · Clear filters
Lisa
Carolina was very helpful and polite.
Response from X-POLE USMar 25, 2024
Thank you for your kind review - we will be sure to pass on the compliments!
Chelsea J.
Caroline went above and beyond to help me and was an absolute joy. This was one of the best customer experiences I jave had with a company and it made me a more committed buyer.
Response from X-POLE USMar 25, 2024
Thank you for your kind words Chelsea!
Melissa S.
I was a little iffy with the price until I actually got my X-pole. To go from a cheap one to this is incredible! The grip and solidity alone make it insanely professional and easy to use. Set up was a breeze as well!!!
Response from X-POLE USMar 25, 2024
Yayyy!!!
Seth
I had a problem with one of the components of my XPERT Pro tension-mounted pole, so I reached out to X-Pole and was quickly contacted by Roxanne who gave me a very comprehensive guide to troubleshooting the issue. When we figured out that it was a mistake in the manufacturing process, Roxanne was kind enough to send in an order for a replacement part and gave me the information I would need for tracking and receiving the replacement. Thank you to Roxanne and the X-Pole team!
Ling T.
The customer service is great. Roxanne is responsive and very helpful to help me find the right products.
Michelle S.
Roxanne was great! She answered every email in a timely fashion and even offered to Facetime with me so she could take a look at our issues in real time. We're still working together to resolve the issue, but she's been awesome so far!
SD
Roxanne was a star helping me sort out my issue with my stuck x-joint! She was patient and resourceful and really guided me through the process.
Jay-lyn
Xpole is by far the best pole company out there. The customer service is excellent! I had the pleasure of talking with Carolina and she was very helpful, friendly and resolved my issue. I’ve had my Xpole Xpert for 7 years and love it so much!