The X-Pole® official web site welcomes you to the exciting world of Pole Exercise and Dance. Get fit while enjoying the exhilarating fun of a pole workout or develop your dance moves with your friends using X-Poles latest range of pole exercise and dance equipment. X-Pole, world leaders in the supply of dance poles, has led the innovation in pole dance equipment for the last 8 years supplying the worlds top dancers and schools with the best pole experience on the market.
X-POLE US (xpoleus.com) has 74 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
Showing 65 reviews with 5 stars · Clear filters
Ryan B.
Roxanne made my experience really great. my order went missing and she was really helpful with filing a claim and making sure a replacement was sent out. this was a gift for someone so im glad it got worked out. she made sure the issue was resolved really quickly too. AMAZING SERVICE!
Patty D.
XPOLE is everyone’s favorite for a reason. Great product and awesome customer service. I had a bunch of questions and I was connect with Carolina and she was so helpful. I hated be that complicated customer but she was amazing and clearing up all my questions.
Autumn S.
Carolina was very helpful and friendly on the phone! I received an Xpole gently used from a friend but the dome was dented, so I purchased a new dome. Carolina helped me determine what part I needed that would allow me to use the pole with the new dome (the pole given to me is an older model so I thought I had mistakenly ordered the wrong dome).
Shannon T.
I had some issues with my order and Noemi was the most helpful customer service rep I have ever worked with. No notes. Thank you for helping me sort this out!
Alejandro P.
I ordered from X-Pole on March 11th and accidently put the wrong delivery address. I realized my error late in the process and submitted a ticket to X-Pole. Carolina reached out to me immediately and was able to remedy the issue. This allowed me to avoid an awkward situation of having heavy equipment delivered to a family member's address. Thank you Carolina and X-Pole!
Cat Hylas K.
I have been using X-Pole for years and after moving I needed to change my set-up. I placed an order for new parts for my X-Pert pole, only to realize upon delivery that I had ordered incorrectly! After emailing the X-Pole support team about ordering replacements, Carolina Stone responded with her direct extension. She was so kind and helpful! She not only helped me with a new order, she also sent me a specific replacement part (thay you cannot order online) at no charge! Thanks to her help, I will be able to get my pole back up and get back to dancing at home. Thank you, Carolina! :)
Mariangeli F.
Noemi Hernandez was quick and efficient with my request! 5/5 for customer service and to Noemi Hernandez thank you so much for your assistance! ~A happy Xpole gal
Juliette S.
Noemi Hernadez helped make my experience with X Pole customer service wonderful! She was so helpful in helping me find the replacement part I needed for my X Pole NX, and even went the extra mile to help me make sure I was getting the correct item at the most accessible price possible! Grateful for the customer service and kind helpful people at X Pole.