Xtreme Pro ApparelReviews of xpagear.com

We purchased jerseys from them and everything was awesome until we received the jerseys. Jerseys were awesome but they didn't have numbers on any of the jerseys. Called and asked whats up with no numbers and they noted that the jerseys must be custom numbered, and each order must be custom. This is something that they had initially stated they would take care of. Long story short they offered a solution that they knew would not fit our schedule and we ended up going to another vendor for numbers. I've used their gear before and expected a much better experience especially from a local company. It a real shame because we intended on buying our whole club new jerseys in the coming year and recommending to our league that we use them for all apparel.

DO NOT USE THIS COMPANY! After my team had received our order I had contacted the company because of missing items on our order. We were missing 61 pairs of socks, missing one jersey with a duplicate of another, and were missing 3 pairs of shorts. While this was being reviewed a mistake that was made by their employee on our quote and invoice was discovered. The mistake was that the price ($995.00) of the shorts on the order was not included, nor added into the quoted total. When this was discovered after requesting our missing items, we were contacted asking to remit the issue. We answered that because we based our fees to our players on the quote given we could not pay the additional cost. The response from the company was that they would hold any corrections to the order and any shipment of future product until we paid the additional amount and offered a 10% discount on a future order which I found insulting. My organization is being held responsible for a mistake on their end. We were given a quote for an order, that amount was paid for that order and we did not receive all items in the order. They claim to be a reliable, customer-first, family-owned business and that is anything but true.

Poor quality product. Refusing to refund after multiple girls pants have either a broken zipper or a ripped seam in the butt after only 1 -4 wears. We haven't even begun our season yet and allready have to purchase new pants for all girls. Stay away will not refund quality and fabric is horrible . Some girls wore 1 time before they had issues and others only 4. We most definitely did NOT wear an entire season . Our season starts Tuesday the 28th of May!!! Poor poor quality !!!!!

From a fantastic experience with a great product the first time we used them to an absolutely terrible experience just 5 months later. The customer service was virtually nonexistent and the product we received wasn’t half as good as our first experience. Very attentive on the sales side, and on the follow up for photos etc. The design side and the customer service sides leave much to be desired.

I ordered baseball hats and jerseys from them. I had one jersey not show up, a duplicate of another and one jersey that had the name misspelled. The funny thing about the misspelled jersey is they got the other two right that had the same name and number on them. The hats were not made until I contacted customer service and still have not arrived. It’s been 5 weeks. Speaking of their customer service or lack there of. They will not speak to anyone on the phone, all communication is through emails. It is always vague like you are speaking to a bot. They will not refund the money for the hats either. I will never order from them again and would not recommend them to anyone.

This is the worst company I have ever ordered uniforms from. Never again. It took over 2 months to get my order. The order was wrong, uniforms had random black spots all over them and the bags ripped first day of use. Absolute junk. Not to mention, trying to reach customer service is a joke. Run.

Ordered a singlet based off their weight chart, when I received it it was way too small, tried to contact company, everything is automated, can’t leave message, cannot ever reach a real person, through allot of email they refuse to reorder correct size or refund. They suggested to order bigger size with no discount, BUYER BEWARE, do not use this company worst customer service ever!

Everything was wrong. Singlets. Purchasing. All of it.