Wayne
Shocking
Shocking. Said they attempted to deliver and noone was in. I was in all day and have cctv covering the entire property. Emailed them stating this but the company did not want to know. Waste of space. Avoid!!!!
Xlcourier is listed under Shipping & Logistics.
Xlcourier (xlcourier.com) has 79 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 63 reviews with 1 star · Clear filters
Wayne
Shocking. Said they attempted to deliver and noone was in. I was in all day and have cctv covering the entire property. Emailed them stating this but the company did not want to know. Waste of space. Avoid!!!!
Carol A.
The driver failed to deliver our parcel, said we weren't in although we waited in all day. He had not attempted delivery at our address. There had been no attempt to contact us either. Apparently, redelivery would take another 3 - 4 days. Totally unacceptable as the driver was at fault. I have had to cancel the order and fight for a refund from the company I ordered the item from as I cannot wait that long. Terrible service.
CW
Would not recommend. Item was due to arrive by 5th Jan, tracking hasn’t changed since then. No response to emails sent
Ian H.
Courier phoned to check we were in and then failed to deliver stating could not find address. Why not phone again when in area, website stated incomplete address, they had the the house name, street name, village name and postcode, we messaged driver with google location pin and offered to meet somewhere. Messaged customer services no reply, find out today that Xmas present is now being refunded. Completely useless courier company.
Jason W.
If I could give negative stars I really would absolute waste of time . Failed to deliver twice saying “ receipting not in “ was in both occasions cant get hold of them.
Max
Company failed a delivery attempt, tracking was turned off before they provided an update because they were already back at the Brixton depot picking up other orders.
Response from XlcourierDec 15, 2025
We truly regret and sorry to hear that your experience and appreciate you bringing this to our attention. Please contact us at [email protected] or Whatsapp Chat at 07476 947927 so we can make things right. Sorry again for any inconvenieces caused.
Mark E.
Do not use this company. They said they tried to deliver item. They didnt. We have cameras that show no delivery attempted. No response to email, phone number is a mobile, no response to texts, calls or messages. Total Con
Chloe S.
I order a sofa bed and the company have my sofa bed and haven’t. Release that bed over to the new delivery company that is suppose to have because they don’t deliver to my location and I’ve been back and fourth with them for 3 months and they have Beene ignoring my phone calls and texts they just read my texts then I can’t contact to relavent people to find out what they need from then one off the worse company’s every worst communication ever too