Justin P.
Signed up for a 3 day free trial
Signed up for a 3 day free trial. The first day they was out of the server I tried to get so I picked the next one down and they never responded back saying the server was set up only that they were going to set it up after they made sure they had it in stock. By the time I got back on to see if it was set up my 3 day trial ended
Response from XLCMar 31, 2026
Hi Justin, Thank you for your feedback, and we sincerely apologize for the experience you had during your trial. We understand how frustrating it must have been not to receive timely confirmation about your server setup, especially with the limited trial period. This is definitely not the experience we aim to provide. Our team will be reaching out to you shortly to follow up on this matter. We’d also be happy to assist in arranging another trial for you so you can properly experience our service without interruption. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.