Xicom is an ISO:9001 certified software company with 18+ years in operation and having offices in India, Dubai and USA. We have a strong team of 300+ highly skilled IT/Mobile experts with a strong portfolio of delivering over 1500+ websites and mobile apps to 500+ clients worldwide.
Xicom Technologies Ltd. (xicom.biz) has 57 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
Xicom Technologies, xicom.biz
Website
xicom.biz
Category
Internet & Software
Location
San Francisco, California, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 4% of reviews.
Latest
Most recent review: February 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Our company engaged with Xicom to design and develop a Saas based solution and the team at Xicom did a very good job. The Project Manager, Developer and UI/UX Analyst worked collaboratively and delivered our application on time. A lot of people forget the collaborative nature of software development where both client and the development team need to work hard to achieve the desired product. They also accommodated my request to hold daily scrum meeting in their busy schedule. We will definitely engage them for our second project soon.
HA
Hyna A.
Cheaters In The Market
They will show you a great lucrative offer, but in reality they are one of the most cunning people. Their project managers don't know about concept and are very much arrogant. They don't give respect to their client's work once they receive payment. They will keep saying one thing that it will take one more day and one more day. This is ridiculous, even worst. Don't believe them at all otherwise you will feel cheated. The brand value of Xicom Technologies is in downfall and it is decreasing day by day, but the CEO is sleeping in his own luxurious life.
SW
S. W.
Reliable Outsourcing Company
We were a bit skeptical about hiring Xicoms' outsourcing services since we have heard a lot of negative opinions about the company. But, after going through some of their work samples I decided to work with the company. And we're glad we made such decision. The company much better that we had expected, their service was prompt and we only paid for the rendered services. I would not hesitate in working with Xicom again!
GE
George
Xicom is an unreliable and fraudulent company
We worked with Xicom.biz and paid them tens of thousands of dollars. Suddenly in November 2014 they stopped keeping their promises on development. We continued to pay for services that were not being delivered, so we eventually cut them off. Our project is now a full year behind.
Note that Xicom requests you give them 5 star rating on Upwork/Elance feedback, and other online platforms and also has their staff write fake positive reviews, so don't trust the reviews anywhere.
We have set up a site at xicom-sucks.com to detail the fraud perpetrated against us and the results of pending litigation.
If you have similar issues, feel free to contact us.
________________________________________________________
Edit: November 25, 2015
Xicom's response below is chock full of lies and defamation which will be taken into consideration during litigation.
Xicom cannot substantiate any of the claims they're making here but proof of our claims will be provided on xicom-sucks.com In fact Xicom always referred to us as an exemplary client, one of their largest, and any work Xicom performed on our behalf was agreed to by both parties.
Last week Xicom offered us a $2500 refund for their misdeeds. We did not accept the offer, considering the damage they did to our business. As a result, they're here making false claims.
Let's look at each claim for their credibility:
1) "We started this project by taking a knowledge transfer from an another reputed company. During the transfer, they clearly told us about the same experience they had with this client"
Xicom worked with us since January 2013. If we were terrible clients, they would have ended the relationship soon. It was WE who told Xicom we don't want to work with THEM any longer and cut ties.
Xicom claims our project has been worked on for 10 years when we launched the project only 6 years ago. We've worked with two companies on the project in total - Xicom and a company located in Ukraine for 4 years that had to stop development due to changes in regulations surrounding adult content in their country.
"Shaun is not at all technical and never tries to understand even the basic technicalities behind the project. He is very rude in his communication and always says, THIS IS REQUIRED AND NEEDS TO BE ACHIEVED BY WHATSOEVER METHOD. IF YOU NEED TO CHANGE THE CODE, CHANGE IT. I HAVE PAID FOR THE SAME."
On various occasions, Xicom was unable to resolve serious issues affecting the project. We had to investigate ourselves and instruct Xicom on the technicalities behind the problems in their code setup. Even our web hosting staff at Mojohost, had to inform Xicom of the errors in their approach.
We have never made a demand like the sentence capitalized in Xicom's response. We did ask for and pay for an overhaul of our flash chat feature and Xicom agreed to do it without telling us that they have no flash developers. They resorted to trying to use candychat to replace our custom script.
2) Contract Breach
If a client is in breach of contract and is a poor client, Xicom would dissociate from them. They didn't, because we were never in breach of contract, and Xicom was happy to have us as a client.
3) Continuous Rework on the exiting modules
Xicom would replicate our competitor's features verbatim (though the features often did not work properly). We asked them not to do this and to instead improve on those features and develop new ones. Unbeknownst to us, apparently Xicom did not want to do this per their post here.
4) 24*7 Communication Support Threat
For critical issues such as site downtime, we would attempt to reach Xicom for assistance via Skype or their online site form. This is not uncommon for customers to do and certainly doesn't qualify as a "threat"?
5) Publishing Employees Personal Information from External Sources
Xicom believes they are above the law, however they're not and we are not afraid to air their dirty laundry.
We've been creating successful sites for over 15 years and have worked with very good companies and very bad ones. We're currently working with 2 very good companies that are repairing some of the damage Xicom has done to our project.
According to Chitvan, Xicom is a company in trouble - their employees are leaving for greener pastures. There are plenty of development companies to choose from - for employees and clients. Xicom shouldn't be one of them.
Response from Xicom Technologies Ltd.Nov 25, 2015
Camfuze (owned by Shaun Ferguson - S Ferguson , 2169061 ONTARIO INC). BEWARE OF THIS CLIENT.
Shaun is not at all technical and never tries to understand even the basic technicalities behind the project. He is very rude in his communication and always says, THIS IS REQUIRED AND NEEDS TO BE ACHIEVED BY WHATSOEVER METHOD. IF YOU NEED TO CHANGE THE CODE, CHANGE IT. I HAVE PAID FOR THE SAME. Initially things went OK with this client however, as the time passed he started to make excuses and demanded more work and moved us to a huge loss further to which we were forced to stop the work because as a contractor no one can bear losses beyond one stretching point.
We started this project by taking a knowledge transfer from an another reputed company, NIX Solutions. During the transfer, they clearly told us about the same experience they had with this client however, we ignored the same thinking that it is because that contractor was losing a project however, it was all the other way round. Contractor did not wanted to work with this client because of same reasons mentioned above.
It showcases a terrible work history with this client for all the contractors. The biggest proof can be derived from the fact that Shaun has been working on his project for last 10 years (as he told us) and no vendor has been able to succeed with his project and that’s purely because the unprofessional behaviour of client. The moment things start coming on track, this client starts destroying the motivation of team by giving negative feedback and also demanding night support in India time, shall call anytime over the wekends demading the work to be done now else I will sue you.
He has been a nightmare and we feel quite relaxed after handing him over his project.
1. Contract Breach
Client never followed the contract and instead asked for free support during weekends which was never a part of the contract. Also, he put us in the server side issues which which was never a part of our responsibility. Later on, client also indirectly told us to work on profit sharing basis irrespective of the efforts which our team put in.
2. Continuous Rework on the exiting modules
Client never asks for any documentation and simply instructs to copy the features from his competitor sites, when you exactly replicate it then he will say “We have to be different” and then the resources will keep working on those features endlessly. Features like Chatroom and photos/videos sell were continuously changed in regards to their functional flow and lead to a lot of rework on those modules and we were not paid anything for the additional efforts.
3. 24*7 Communication Support Threat
Regardless of whether it is outside our working hours or midnight in India, client keeps pinging on chat and keeps on providing updates. Even when we managed to provide him support outside our working hours, he kept us asking for updates.
4. Publishing Employees Personal Information from External Sources
As the above mentioned terms were not followed by us, so this client started taking out our personal information from social networking sites and threatening us to make it public.
SUGGESTION: No one works with this client and we know the new company to whom we have handed over the code. JUST BEWARE, you are the next target of his.
PR
Prashant R.
Good communication skill
Nice communication skills and on time delivery... Really built a great product.
FS
Foster S.
On-time project delivery is truly commendable
Its been 2 years since I've been hiring the web development services delivered by Xicom Technologies Ltd. A thorough professional in its approach, the company served me with an outstanding PHP web application which helped me pave my way through to new heights of business success. I would like to recommend the company to everyone who's in need of high-quality web development services. Get in touch with the company's friendly staff and you'll know why I'm recommending it to you.
RW
Ryan W.
We will count on them in future
Associating with xicom technologies was really a smart move for us. We appreciate their professionalism and expertise in web development industry and their turnaround time is simply incredible. Our website was delivered with authentic quality and is still receiving compliment from clients across the globe. We are impressed with your trustworthiness and you guys are 100% recommended.
CR
Clint R.
This team is always Available with Inputs
This was my third project with xicom technologies and they impressed me again. Our dedicated project manager has always come up with something effective over the time. They were always available with their own inputs and out of the box ideas and we were finally happy with project delivery. Surely recommended.