Adriana F.
Great guy
The person helping us was very time efficient and helping us.

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing172 approved reviews, newest moderated first
Adriana F.
The person helping us was very time efficient and helping us.
Bry W.
Great customer service skills, i as well am in a customer service line of work and it’s always great to be able to get that kind of treatment when you’re in need of help! Great guy
Response from Xiber LLCMay 17, 2023
Thanks for the compliment on our staff, Bry! We really try our hardest to help as best as we can, and treat our customers with respect along the way. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
ashlee G.
Benjamin was very helpful! I learned something new today lol and my problem was solved promptly and efficiently.
Response from Xiber LLCMay 17, 2023
Thanks for the great review about Benjamin! We are so glad to hear he was able to help you quickly. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Kevin S.
Answered every question I had and was concise.
Response from Xiber LLCMay 17, 2023
Thanks for leaving a review for us! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Damian D.
I'll admit, I came in giving Ben a bunch of sh** --- mainly because I'm being forced onto your service by my apartment complex. However, he was professional and answered all of my questions, and honestly showed why he's well built for the position he's in. I appreciate your effort Ben and look forward to trying your service out when my landlord rips all of Spectrum's coax out of the walls.
Response from Xiber LLCMay 17, 2023
Hey Damian! Thanks for the review of Ben, we agree that he is a great fit for our team! The service has been live for a couple of weeks now, we hope it is working well for you! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again.
Maria
Person on the phone was very nice
Response from Xiber LLCMar 24, 2023
Hello Maria! We are thrilled to hear you had a 5 star experience with us, thank you for leaving a review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thanks so much again!
Christine M.
Outages happen. Carly and the Xiber team have also been rapid to respond and always with a solution! I'm thankful for them!
Response from Xiber LLCMar 24, 2023
Thank you for your patience and understanding, Christine! We are glad that the customer care we provides shines through, even when we have an issue with the service. We strive to resolve things as quickly as possible to keep our customers happy. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Brit W.
I have nothing but great things to say about Xiber. Their customer service, technicians, and service were all amazing. Service was extremely reliable. Wish I could have their service where I'm moving.
Response from Xiber LLCMar 23, 2023
Thank you so much for the kind review, Brit! We love to hear such lovely feedback from our customers. We strive to help to the highest of standards. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!