XGIMIReviews of xgimi.com

J’ai commandé un XGIMI Horizon S Max sur le site officiel XGIMI. Après avoir lu les avis ici, j’ai commencé à m’inquiéter, mais tout s’est très bien déroulé ! Il est arrivé en 5 jours chez moi en île de France. Je viens de le déballer et de l’utiliser pour regarder un épisode et j’en suis très satisfait.

Just Got an Horizon S Pro, the image quality is absolutely amazing. Still can’t believe my eyes after hours of watching movies. Hopefully, it will not have any kind of technical issues in years to come.

Ordered the Horizon Ultra with several accessories from the .co.uk website a few weeks ago. I had a price match query, they responded quickly, matched the price, and I received the delivery about a week later. I'm in Ireland and had no issues with shipping or import or anything like that. Found the support quick to respond and very helpful. Everything was well packaged - unboxing had a kind of premium feel to it. Didn't expect that. The projector itself is as expected based on the various reviews I read. Excellent colour and brightness - my oled destroys it in dark scenes which is probably the most common criticism you'll see of it online. It is better than expected for me in those scenarios though, based on what I was expecting through the reviews. The brightness, clarity, sharpness & colour depth are amazing by comparison to my old 1080p Optoma. The auto Keystone function is great. I bought the stand to move it around the house and this takes most of the pain out of setup. The auto focus and colour tone are so handy as well. I cast on to a light cream wall and it calibrates easily. A screen might give better performance on that note in the darker scenes. Sound is very good, if I'm watching something light I might not bother flicking on the Soundbar. Still would for a movie or big sporting event. 3D looks great and the brightness shines here as well. They don't have a 2D to 3D mode. I rarely used that on my old device, but if that's important to you keep it in mind. Overall we're thrilled with it and would highly recommend both the product and direct purchase.

I just bought a Horizon Ultra direct from XGIMI France and used the 'bas prix garanti' (lowest price guarantee) as I saw it cheaper on an Italian online store the same day. They refunded the difference to my card in under a week and communicated well - all before the projector arrived (but as I'm still waiting and impatiently tracking its crawl across Europe, that's 5 stars for XGIMI customer service and just one for using DHL!)

Great experience. Got the halo plus from a year ago and the quality is quite good(FHD) Unfortunately I had a small issue with the halo plus and I was horrified after reading the trust pilot reviews. However,the xgimi customer service team took with very good care our request from as soon as we addressed it and they replaced our product very quick! - Thanks a lot for that. I dont usually post reviews but i think its fair to recognise their good service since most of reviews here are negative.

My husband ordered the Horizon Pro from Xgimi's UK website, even though we were a bit skeptical due to some not-so-great reviews. To ease my concerns, I reached out to Xgimi's chat support, probably based in China, and got the thumbs up that our order was on its way. Surprisingly, it only took five days from the order date to land on our doorstep in dublin, shipped all the way from China. The projector arrived in perfect shape, and we're happily impressed with its performance, graphic is amazing. We are streaming on the white wall now and it does the job and gives really immersive experience. One small hiccup though – my husband forgot to add the free TV stick to the order. I brought it up with the contact center, and they assured me it would be sent in a separate parcel. Unfortunately, it never arrived, which was a bit disappointing.

I recently purchased the Halo+ projector directly from XGIMI. Firstly, the product itself is great quality and worked out the box with no hiccups, if not exceeding my expectations. Secondly, I needed the projector fairly urgently so I emailed customer support to see if they could prioritise shipment. They responded immediately even though it was nearly 7pm in the evening. I received the product the next day. I think they deserve credit for great customer support and I'm really happy with the product as well. Well done guys.

Amazing product and customer service! We have switched completely from watching TV to using the projector only. Cinema like experience! When we had problem with the projector during the warranty period, it was exchange and the customer service was very professional and prompt with responses. Highly recommend this company and product