X1MatsReviews of x1mats.com

Your website has been flagged as potentially dangerous website. Your website sends back an invalid response. Please advise your IT and fix this as I can't access the site. Cleared browser history, restarted browser and same results. Even switched browsers but same issue. “This site can’t provide a secure connection”. “Wwwf1mats.com sent an invalid response”. Have a new BMW on the way but looks like if I want this kind of product I’ll have to look elsewhere unless issue is resolved. Sorry

This company also does business under the name Digizira LLC & Harvard Business Services Inc. We ordered floor mats from this company March 5, March 6 we get an email asking for pictures of the inside of the truck (we thought this was weird since their site says they have 3D laser cutting computer system and any system like that all you have to do is enter the vehicle information in and it knows exactly what that vehicle looks like) so we sent them pictures of the inside. They then sent an email and said once they are out of production you will get and email update (per their site 2-3 days for production), two weeks goes by and nothing! We send and email asking what was going on and they don't have answers but once they did we would hear from them. A month later we get an email with the tracking, but then it just stops moving. We send an email asking what was going on and we are told that the entire shipping container with 40 orders went MIA and nobody knew where it was and once again once they knew something we would hear from them. May 2, the mats arrived on our door step and they are wrong. After their 3D laser computer system and our pictures they still couldn't cut the mats correct. Now we are trying to get a full refund and they are telling us that they will give us a full refund but we have to pay for the shipping to Dubai and then once they get them back , look them over to make sure there is nothing wrong with them, they then will refund us. How do we believe they won't do anything so they don't have to refund us, when we have had nothing but trouble from the start and why do we have to pay for the shipping when what we were sent was not made for our truck?

Your response to the below is a joke. I am still waiting for the partial refund you promised me back at the beginning of April when you said you would send the correct mats and not do the embroidery of the logo. You never offered me a viable solution and I did send photos showing that the corrected mats had a 5 inch hump for the back while the original ones had only a four inch hump for a car that does not have a hump in the back seat. I asked for a refund and you refused after ignoring me for days on end. You told me to take them to a tailor and have them fixed? Really? I know of no company that would do that and after already spending over $400 on poorly fitting mats why would I do that? I asked for a return label so I could send them back and you told me no. What a horrible company. This company is awful to deal with and the mats they send will not be cut to fit correctly, even if you give them a second chance. They give you the run around and refuse to communicate for days at a time. I finally had to dispute the charge with my credit card company and file a complaint with the BBB.

These Mats ARE TRASH 🗑 I ordered my first set from Manicci and I had to wait a long time so I reached out to F1Mats via Instagram and inquired about their shipping time. They immediately began to speak badly about their competitor to me saying that Manicci was cheap and from China So I ordered a $400 set from them and quality was terrible I reached BACK out to them on ig letting them know “I got my mats with holes and incomplete seams” and they laughed at me literally I then reached out via their phone number and they said “The pictures you showed me is not even considered as an issue, those can easily be fixed and can really expect them to happen on the mats except for that hole that you are talking about I'm sure that it didn't happen on our side." I told them I didn’t have to lie This was my SECOND set purchased for a second SUV I bought But I did promise I would leave a very detailed review of my experience so here it is! Oh and Im going to attach photos of everything if I can! I also left this review on their Facebook post and ig post. Beware of companies with no where to leave a review!!!! Thaaaaaaaanks

I’m truly sorry I didn’t read the reviews. Don’t order anything from this company, your order will arrive after 2 months if you are lucky. Your order will not fit your car and no one will care to answer your calls or complaints Do not order with this company

I ordered mats for over 2 months now…they still have not shipped them citing that my vehicle is too new. My Bronco has been on the market almost 2 years! I have been given the run around and have not been offered a specific timeframe on when they will be shipped to date regardless of the many times I have asked for it…their phone number is not responding…I think this is all a FB scam.

I bought a new set of laser cut precision’s fit mats for my new car for Christmas. These mats are terrible but the service after the sale is even worse. Couple things you should know before ordering 1. They will not arrive in the time they promise…mine took nearly 4 weeks additional 2. They do not fit precisely and are not laser measured 3. If you have a problem, plan on them ignoring you. My mats do not fit correctly. I sent countless messages by email and Instagram and after sending them multiple follow up photos describing the problems with the mats, I still have mats that do not fit and they have given no hope of resolution and stopped communicating with me..it is now late February 4. When you have a problem with the mats and they ignore you, you cannot return the mats for credit. Skip this company and look for someone with actual customer service and a quality product that they’ll stand behind.

Horrible service. I paid for Express Shipping. Nothing express about it. They will not give me my money back for it. I will tell everyone I know not to buy from here.