Chris
22 Ford Explorer ST custom designed mats
I ordered some custom design mats from X1 mats for my 22' Ford Explorer ST. I was a little skeptical but when Maverick whom I was first dealing with was calling me to go over details and sending pics back and forth assured me I was dealing with a reputable company. yes the order took some time but i was in no rush. Once I received them< there was a fitment problem between the 2nd and third row. I have 2nd row captain seats which I specified in the order but the second row was made for bench seat so there was no coverage in between. when i called the back and sent pics to show this, they apologized for the mistake but assured me they would fix it. They told me to just keep the ones I have and they'd redo the 2nd and 3rd row to correct the fitment. I understand mistakes happen and they held true to their name to make it right, which they did. I was truly impressed. the second order came not long after and was done right. I really love the mats. They look awesome. the special details I requested were all done the way I asked and look great. In the end, I'm very happy with the great service and quality of this company. I should also mention that Drake helped out with getting my order corrected and was top notch in making thigs right. would definitely deal with them again. thanks to the team at X1! Chris
Response from X1MatsFeb 20, 2026
Chris, this means a lot. Truly. Thank you for taking the time to share the full experience — not just the good parts, but the real journey. That kind of honesty is appreciated more than you know. We’re especially glad you gave us the chance to make the fitment right. Mistakes can happen in custom production, but what matters most is standing behind the product, and we’re proud that we were able to correct it properly for your Explorer ST. Maverick and Drake will both be thrilled to read this. They take real pride in walking customers through details and making sure things are handled the right way, and your words validate that effort. The captain seat correction was important, and we’re glad the second set came through exactly as it should have, with all the custom details done your way. That’s what makes these builds special. Thank you again for your patience, your trust, and for giving us the opportunity to prove ourselves. Enjoy that ST — it deserves a setup that matches it. 💪🏽😊 - The X1Mats Team