Step into a new era of innovation and luxury with X1Mats, the premier manufacturer of custom-made leather floor mats formerly known as F1Mats. Our legacy of excellence continues as we embark on a new chapter under the X1Mats banner, where innovation and luxury converge to redefine the driving experience We know that customers welcome our attention to detail from the elevated sides to the extra durable heel support. From the start, we put the needs of our customers first, whether you’re a certified car fanatic or someone who simply appreciates finer things. Protect and treat your car interior with X1Mat's impeccable luxury style, and durable and comfortable automotive premium leather floor mats.
X1Mats (x1mats.com) has 300 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
x1mats.com
Website
x1mats.com
Category
Auto Parts & Wheels
Location
Lewes, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Overall great mats but just a few places where I feel it could have fit slightly better. Get so many compliments on them though. Would recommend them to anyone looking to spice up the inside of there car.
Response from X1MatsMay 1, 2023
Hey Trey,
Thanks for the review! We're so glad to hear that you're happy with your mats overall, and that you're getting lots of compliments on them. We're sorry to hear that there were a few places where the fit could have been better - we always strive to make sure our mats fit perfectly, so we appreciate the feedback. Thanks for recommending us to others, and please let us know if there's anything we can do to make your experience even better.
Much Love,
F1Mats,
PL
Paul L.
Loving these mats!!
So, I originally bought a set these for my wife's Tesla a couple of years ago - she loved them and they have really held up very well! I liked them so much in fact, that I bought a full set for my new truck, the same week I picked it up. This time, I opted for the black diamond pattern with electric blue stitching (matches my truck perfectly, btw) and have gotten so many compliments on them. I had some minor fitment issues at first, but with a little ingenuity, found ways to get it to sit correctly. They look absolutely fantastic and I really like the way the fully cover the carpeted areas, even up the sides of the console. It just looks so sharp. I have even become somewhat of an ambassador for F1 Mats, and have actually gotten several other people that I work with to order a set for their own vehicles. So far, all are happy with them!
One more thing, the customer support I received was fantastic. Sarah Burnside did a great job of assisting me with questions I had and even just checking back in with me after they arrived. I could not be happier with F1 Mats, and will order again in the future!
Response from X1MatsMar 9, 2023
Hey Paul,
We're excited to hear that you're enjoying your F1Mats on both your wife's Tesla and your new truck! The black diamond pattern with electric blue stitching sounds fantastic, and we're thrilled that it matches your truck perfectly. It's awesome to hear that you're receiving compliments on them, and we appreciate you spreading the word to your colleagues. You're definitely a valued member of the F1Mats community!
We're grateful for your shoutout to Sarah Burnside for providing top-notch customer support. At F1Mats, we always strive to provide our customers with the best possible experience, and we're glad that Sarah was able to assist you.
Thank you for choosing F1Mats, and we look forward to serving you again in the future. Keep on driving in style with your awesome F1Mats!
Cheers,
The F1Mats Team
AB
Angie B.
Issue resolved
UPDATE: F1Mats shipped the missing trunk mat and followed up to be sure it was received and that there were no further issues. Changed my review since they followed through and resolved the issue.
Ordered custom floor mats and a trunk mat on 11/29/2022 and the money ($458) was taken from my account that day. Order#F1-77759. Received a confirmation email on 11/30/2022 confirming the order, including added trunk mat (which was an additional add-on price of $79). The order was delivered and the trunk mat was missing. The quality control checklist the company sent shows the trunk mat is not checked off/included in order. I notified the company that the trunk mat was missing and sent the requested images of what was received (floor mats). This was 12/26/2022 and they said they were checking with the production team as to why the trunk mat was not included and would update me the moment they heard back. I contacted the company by phone on 1/5/2023 and spoke with CSR Maverick and he told me the "trunk mat was being finalized to make sure it is a perfect fit for safety reasons and they will send a new email with tracking once it ships". There have been many emails since that time from me asking for an update and being told they were working on resolving the issue. 1/11/2023 I sent an email that if they did not have the trunk mat to ship, I would like to be refunded and would like contact info for a supervisor. Three weeks later (2/2/2023) they emailed asking me to confirm the body type of the car and "rest assured this will be resolved." The issue has not been resolved. I have still not received the trunk mat and have not been refunded for the product not received. I have communicated with the Customer Service team on multiple occasions and have documentation of all communication. Very unsatisfactory company to work with and does not live up to what they state. Yes, the customer service team (which consists of Jay and Maverick based on the multiple replies I have received) do reply, but it is always a series of the same generic response... "we apologize for the delay", "we have reached out to the production team and will notify you once we hear", "rest assured, you will receive an update soon", and "I will attend to this personally and make sure to provide an update". Also, the floor mats were not a "perfect custom fit" and took over 2 hours to install, but the company does state on their website that returns are not allowed after 7 days, which they are clear about. My complaint and negative review are over paying for items not received.
Response from X1MatsMar 9, 2023
Hey Angie
We appreciate your feedback and apologize for any inconvenience you experienced. We take pride in delivering high-quality products and excellent customer service, and we are disappointed to hear that we fell short of your expectations.
We understand your frustration with the delayed delivery of the trunk mat and the inconvenience this has caused you. Please know that we did our best to expedite the process and provide you with the missing item as soon as possible. We also want to clarify that we did send a replacement mat to you, which we hope has been received and meets your satisfaction.
Regarding the floor mats, please note that our products are custom-made to fit specific car models and may require some time and effort to install. We apologize for any difficulty you had during the installation process and appreciate your patience.
Finally, we want to assure you that we value your business and take every customer complaint seriously. We will continue to improve our processes and services to better serve our customers. If there is anything else we can do to address your concerns, please do not hesitate to contact us|.
Sincerely,
F1Mats Team
KC
Kenneth C.
Hello Hello Hello my f-1 diamond…
Hello Hello Hello my f-1 diamond stitched floor mats arrived today
for my 2022 Polaris Signature LE. It took about 6 weeks for them to arrive. But that’s ok they are marvelous ,fit perfect,and easy to install. Thank for the lovely product f-1 mats. I will admit I got a little anxious especially after seeing some of the negative reviews. But every person got an opinion. And Im well satisfied with the product.
I highly recommend F-1 mats
Ga.#306 Major/ Mayor
Response from X1MatsMay 9, 2022
Hey Kenneth! Thanks for trusting our products, I'm sure that F1Mats have proven those bad reviews wrong, we pay attention to every details and will always address our customers needs and complaints (if there is), Apologies for the delay of shipment, our normal turn around time is 2 weeks maximum from the date of placing the order, however due to the global shipping situations our shipping time has greatly affected. We're still on the top of this and we'll do our best for a faster shipping period. Thanks again!
RE
Redbone
EVERYTHING WAS GREAT!!
EVERYTHING WAS GREAT!!! GREAT LOOK, GREAT FIT with a few adjustments, GREAT PRICE other mats were 3X as much, GREAT CUSTOMER SERVICE Felix responded quickly and answered all questions, GREAT SHIPPING product arrived is specified time and well packaged. Only reason I didn't give 5-star was because website pics gave 2 different colors for Sandy Gray (tan and gray) Color is true gray. And top mat, double-layer mat didn't fit around my aftermarket speaker pod which hurts the look. I'll probably only use it when driving and take it out for shows.
