Wyndham WorldwideReviews of wyndhamworldwide.com

Buying my timeshare through this company has been a HUGE mistake. I was not properly informed during the sale about what I was really getting and have complained to WorldMark and have been ignored! The salesman I dealt with promised I would have rental income, which is not possible. He neglected to tell me that I would be stuck paying maintenances fees for the rest of my life. I was lied to about credit reporting and told that the “mortgage” would NEVER be reported to the credit bureaus. I found out that was a lie after my credit score took a significant hit, especially because they ran it TWICE. I also found an additional account on my credit because the salesman opened a credit line (separate from the mortgage) WITHOUT MY CONSENT!! This “investment” has turned in to a catastrophic financial burden.

I have never been so disappointed with a company as I have been with Wyndham. I expected that my husband and I would be told the truth and get what we paid for, especially from such a large, well-known company. Unfortunately, this is not what happened. The staff is aggressive, and they will tell all sorts of tall tales if it means they make a commission. The presentations are not an hour or so long. Expect to be there for a minimum of 4 hours. If they promise you access to Disney World resorts, it’s a lie. When they say that you can will the timeshare to your family, keep in mind that they will be responsible for the high fees associated with the timeshare. During an upgrade presentation, we were told that a $9,000 deposit would be refunded to us, but we never saw that money again. Interest rates and total costs are never disclosed. Nothing was done properly or truthfully. Don’t let these scammers take your money. We have dealt with physical symptoms of the stress this situation has caused and would never want anyone else to go through the same thing.

WorldMark has been a constant problem for us as owners. It saddens me to say that my wife and I have had fewer positive experiences than negative ones, despite the outrageous amount of money we have spent. Since 2013, we have made seven different purchases. We made these purchases because every time we voiced a concern with our ownership, the answer was to upgrade. Unfortunately, this did not solve anything. Each upgrade brought new promises of increased availability, yet we have always had an extremely difficult time making reservations at the more popular resorts. We were enticed by promises of investment possibilities. We’d be afforded the ability to rent our unit, however, with certain policy changes, this became an extreme challenge. This was also to be a personal investment that allowed us to save drastically versus paying for a vacation without a membership. I have done the math and with all our stays and how much we have paid; it works out to be about $650 per night. This is what WorldMark wants me to pass down to my children- a lifetime of debt and vacations that do not live up to the level of luxury or value we are paying for.

I would like to write this to give positive feedback on Shell Vacations/Wyndham, but I can’t. Unfortunately, my wife and I have not had a good experience with Wyndham and its representatives since it purchased Shell. Since the early 2000’s, we have made multiple purchases of Shell points, but since Wyndham's takeover, we have dealt with more and more unprofessional representatives and been misled repeatedly. We had been told for a while that we should convert to Wyndham points as Shell was losing properties and fees were rising. We were told that once the conversion program was operational, we could make a profit through a buy-back program. In 2019, we bought Wyndham points and were told that they, along with our Shell points, could be used to offset maintenance fees. Most of this turned out to be untrue. We decided not to convert. The merger with Wyndham has changed the program so much that everything we have invested has been degraded. The resorts are not well maintained, we are pressured by salespeople to upgrade, maintenance fees are extravagant, and everything is about making money instead of caring for their owners.

WorldMark is a disgrace. Myself and my family have been through multiple purchases and upgrades with this company and none of them have been good experiences. I have medical issues and English is my wife’s second language. The language barrier was disclosed in each presentation so that salespeople were aware that we needed breaks and for them to slow down while going over details. Every time, they did the opposite. They purposely took advantage of us. Then there are the problems with their products. We heard constantly that reservations would be such an easy process, yet when we try, it’s almost IMPOSSIBLE to book anything. Nothing is ever available. After being told that we could refi our loan, we learned that it was not possible at all. Multiple banks said that no one finances timeshares. We were also told that we bought deeded real estate, however, we do not own any property. All of this has been one lie after another.

Dissatisfied and disgusted are the only words that come to mind to describe my experience with WYNDHAM! When I originally made my purchase of 105,000 points in 2017, no one told me it would be for 1 specific property. I was told that I could vacation anywhere but that was not the case. As a bonus, I was given another 145,000 points but as it turns out, they expire. Again, information that was left out. One of the things I told the salespeople is that I wanted to go to Jamaica. I was told that if I have an RCI membership, it works with my Wyndham points, and I could visit Jamaica. Turns out that 105,000 points would not be enough for me to travel internationally! In 2018, I upgraded in hopes of solving my issue of not being able to go anywhere but even after the upgrade, I still could not get into any locations I wanted. During August 2021, I was told if I upgraded again, I would now have titled Wyndham access. I was suckered into the upgrade when the saleswoman told me the new loan would be interest-free, as well as the credit card she signed me up for. She neglected to say it was an introductory period and that interest starts on both in 2022. If you sign up with Wyndham, you can look forward to them manipulating and deceiving you at every turn. Enjoy high interest rates and increasing maintenance fees with your “relaxing” vacations.

A company run by scammers, that also employs scammers. My husband and I were suckered into buying a timeshare with deceitful tricks. We were first approached in Circus Circus in Las Vegas and offered Adventure Dome tickets and free slot play if we went to a presentation. The rep never said she worked for a company other than Circus Circus so we had no idea what we were getting in to. While at the presentation, salespeople hounded us and told us everything we wanted to hear. If those things had been true, I would not be writing this review. The first lie was that we could stay at Disney World and get free tickets. We were told that this was NOT a timeshare, as we would not be locked into a single destination and could go anywhere, any time. Our comfort level went up when we were told that we could cancel at any time. Not only is that a lie, but they neglected to say we’d only have FIVE days to cancel! They offer deals that are limited to the time you step foot out the door and threaten to increase the price. We are now stuck with something we cannot really afford at all because of the venomous salespeople. Don’t fall for the tricks they pull and lies they tell!!!

Wyndham is horrible. Do not let them get you. Available rooms on Airbnb, not available on Wyndham.