Wyndham WorldwideReviews of wyndhamworldwide.com

Very high pressure for timeshare sales. Don in Waikiki was belligerent when we said we weren’t interested. He told us we were stupid for owning the timeshare that we do have ( not theres). Even if we were considering it he completely turned our stomachs

Got to travel and leisure for presentation by 11:17 and the cutoff is 11:15. I stated that we just drove for an hour and 15 minutes. I will take responsibility for being later however could have still gone through the 1 and 15 mins presentation. Waste of time while on vacation with my friends visiting for a few days. I do not recommend signing up for anything with travel and co. If this reflects how they treat customers, I do not recommending signing up or doing any business with travel and co. Overall it was a horrible experience, zero customer service, respect of time, or friendliness.

We purchased a timeshare package from Wyndham/Travel + Leisure following an exhausting 7–8 hour sales presentation that left us feeling pressured and worn down. The sales representatives made several specific promises that drove our decision: a seven-year price lock on maintenance fees, special access to Disney resorts and cruises, discounted theme park tickets, and the assurance that the timeshare would generate rental income to offset costs. None of these promises have materialized. After paying nearly $5,000, we have received zero benefits — no successful bookings, no discounted tickets, no Disney or cruise access, and no rental income. When we called to ask why desirable dates and locations were never available, we were told our plan was simply "too low tier" to access anything worthwhile — confirming that the package sold to us could never have delivered what was promised. The sales process also involved coaching us on what to say before signing, instructing us not to mention our intentions with the property and to simply say we were "happy with the purchase." We were also pressured into applying for a credit card during the presentation and were never informed whether we were approved or denied, resulting in unexpected costs. Shortly after, we began receiving high-pressure calls urging us to spend an additional $9,000 to upgrade — despite clearly stating we were not interested and could not afford it. This experience has been misleading, stressful, and financially damaging.

What was supposed to be a dream investment in family vacations has instead become one of the most stressful and deceptive experiences of our lives. We are Wyndham timeshare owners, and what we've endured at the hands of their sales representatives is nothing short of predatory. It started in Branson, MO. A "brief resort update" that held us captive for 6 hours while our children sat alone in the room waiting. Then San Antonio, TX, where a rep's relentless pressure tactics reduced my wife to tears. These aren't sales meetings. They're ambushes. But Daytona was the breaking point. On my birthday, a day we had plans, a representative ran my credit without telling us and without my authorization. He promised our VIP status would be permanent. The contract told a different story: bonus points were valid for only two years. He never mentioned property taxes tied to the deed. And he specifically told us not to bring up maintenance fee mitigation during signing. He knew we were in a hurry. He didn't care. Repeatedly, what we were told and what we experienced were two completely different things. Verbal promises evaporated. Written contracts contradicted everything. And the pressure, the relentless manipulative pressure has made us dread the vacations we paid so dearly for. We deserve transparency, honesty, and basic respect. We have received none of that. I urge anyone considering Wyndham to proceed with extreme caution.

I have been a WorldMark owner since 2008, and what was sold to me as a family legacy of vacations has become a source of dread and financial stress. From the very first event — advertised as a "dinner" but delivered as finger food and hours of rotating salespeople — I should have known what I was getting into. Every check-in since has felt like walking into a trap. The "owners' breakfast" is anything but optional. Sales presentations are relentless: soft refusals get redirected, hesitation becomes an opening, and the goal is clearly to wear you down until you say yes just to be released. In August 2022, while I was still recovering from a serious motor vehicle accident, a representative called me to push additional credits. I was foggy and vulnerable. I barely remember the conversation. That a major financial decision was pushed on me in that condition says everything about how this company operates. Maintenance fees were mentioned at signing — but the fact that they increase every single year with no ceiling and no transparency was never made clear. What was framed as a gift for my children is actually a growing financial burden I would be passing down to them. When my contract neared payoff, the calls escalated — from multiple numbers, because their sales team knows people stop answering ones they recognize. I eventually had to block WorldMark on my phone entirely. I would not recommend this company to anyone.

I became a Wyndham customer in March 2015 after attending a sales presentation in Lahaina, Maui. Like many others, I was encouraged to purchase under significant pressure with promises of bonus points, extra vacation weeks, and VIP status if I acted immediately. Unfortunately, those promises were never fully honored. The extra vacation vouchers were unusable, and the Wyndham Rewards credit card delivered such minimal value that it never helped offset maintenance fees as advertised. Over time, additional hidden costs and limitations surfaced. For example, automatic enrollment in RCI came with a $130 per-use fee that was never clearly disclosed, and availability was extremely limited. Third-party vacation weeks had restrictive booking windows and little to no customer support. In 2018, I was persuaded in Kauai to switch to a deeded ownership at Bali Hai Villas based on assurances of lower fees and better booking priority. This, too, failed to meet expectations. The most concerning experience happened in Sept. 2025 during a visit to Waikiki. I simply wanted to remove my ex-husband from the ownership. Instead of offering a solution, I was told the only way to do so was to upgrade into Wyndham Access—requiring an additional $22,000. I was reassured by multiple reps, including an in-office attorney, that I could later sell through Wyndham Cares and recover most of my investment. This turned out to be untrue. I later learned a simple title change could have been completed for about $400, information that was never disclosed. Subsequent visits to other locations only brought more conflicting information, high-pressure upgrade pitches, and no clear path to exit. I was eventually told I cannot exit until all financial obligations are paid in full. After years of unmet promises, hidden fees, and misleading guidance, I feel deeply frustrated and misled.

My wife and I have been Wyndham owners for years and have reached a breaking point. What started under Fairfield has become a nightmare since the Wyndham buyout. From the beginning, we were misled. At our sales presentation in Las Vegas, we were promised we could resell the timeshare at any time due to "constant demand"~completely false. We gradually purchased more points to reach Gold status after being told we'd be grandfathered in if thresholds changed. They weren't honored.When the requirement jumped to 600,000 points, we were downgraded to Silver without warning. At every property check-in, we are harassed by sales staff. When we decline owner up date meetings, they call our room four or more times a day, knock on our door, leave notes, and call our cell phones. When we do attend, two or three salespeople badger us to upgrade, repeatedly ruining our vacations. Most recently, during a Las Vegas trip in November 2025, a finance agent promised to lower our interest rate an d eliminate payments starting that month. Instead, we received two unauthorized credit card in the mail, our balances we not resolved, and new charges were added without our consent.We never authorized these accounts. We have formally requested cancellation of our contract. We can not in good conscience recommend this company to anyone. The sales tactics are deceptive, the promises are broken, and the financial manipulation is deeply concerning.

What started as a simple timeshare purchase in 2009 has turned into a nightmare of financial stress and broken promises, driven by what we can only describe as deceptive and manipulative sales tactics. During a March trip to New Braunfels, Texas, we were bombarded with at least six reminder calls to attend a “30-minute” informational update. Instead, we were trapped in a 4.5-hour high-pressure sales ordeal. A representative named Chris Gonzalea repeatedly told us that if we made a one-time payment of $4,957.35, our maintenance fees would be permanently frozen and that 10,000 points could be converted into $3,100 in cash. Neither of these claims were true. There is no such cash conversion option, and our maintenance fees have continued to increase every year. We clearly stated we did NOT want or need more points, yet somehow, we ended up enrolled in a loan we never knowingly agreed to. Before a Zoom call with Jimmy Morales, Chris told us not to ask any questions. When Paul tried to speak up anyway, Chris physically stood in front of the screen to block him. We were never made aware we were signing up for a $30,000 loan. After returning home and reviewing the documents, we immediately contacted WorldMark only to be told the 5-day cancellation window had already passed—a deadline we do not recall ever being disclosed. Now, as retirees, we are stuck with a massive, unexpected financial burden that we cannot sustain. Even worse, we’ve learned this debt doesn’t end with us—it can be passed on to our children. This entire experience feels dishonest and predatory, and we deeply regret ever trusting this company.