Wyndham WorldwideReviews of wyndhamworldwide.com

As the “Biggest Timeshare Company” you would think that Wyndham destinations would be a little more worried about their reputation. We have been to two presentations since becoming owners in April 2022. In both instances we were lied to about what we own, what we would receive upon upgrading, and how we can use our points. At the second meeting, the guy actually apologized on behalf of the previous salesman for lying and then proceeded to tell even worse lies himself. Based on the offer of a special deal by him and his manager, we upgraded our contract, but never received the promised benefits. After repeatedly promising to help us get that situation straightened out, he eventually just stopped responding to our texts and calls. This is when we realized that we had been victims of fraud. In addition to this, we were told our maintenance fees would be lower, that by changing our ownership we were increasing the investment potential of this “property” and that we could easily rent out our extra points to pay our fees and payments.  This type of sales is illegal in several states, and we are currently working to nullify our contract. If we had realized how deceitful the entire Wyndham Destinations company is, we would never have attended that first presentation, no matter what they were giving away. We have demanded that our contract be terminated immediately because it was obtained through fraud and dishonesty; to date we have had no response.

“Fraud” is all that comes to mind when I think about Wyndham. Everything about this company is shady and underhanded. Their salespeople opened credit cards in mine and my husband’s names without permission. They lied to us about every aspect of our ownership and left out information that they knew would have been a deal breaker. The “dream vacations” we were offered are pure bull! Good luck getting a reservation. It probably has to do with the fact that the resorts are not only for owners, although the salespeople said differently. We were promised the ability to rent our points to offset maintenance costs, but that has yet to come to fruition. Fees and the total amount of our loan were never disclosed to us, probably on purpose since the interest DOUBLED the price we agreed to. It's always something with Wyndham and we are tired of it!

Tourists BEWARE of all the “free” tickets, shows, food, etc. in Las Vegas…it is probably a timeshare ploy that we can guarantee will cost you dearly in the end. We were duped into what was supposed to be a “tour” of the WorldMark Resort on South Las Vegas Blvd while walking through NY NY. We were promised “free show tickets and a roller coaster ride” to attend what was in truth a 5 hour sales presentation where the salespeople were clearly agitated with our series of questions, especially when just throwing numbers around wasn’t getting us to budge. We should have seen through these shenanigans but unfortunately, this ended with us being locked into a very expensive timeshare contract where most of the relevant details were misrepresented or omitted in full. What we were told, that heavily impacted our decision to purchase was completely dishonest. Those LIES, were largely related to rental income, maintenance fees (both amount and frequency of payments), and interest rates. However, it doesn’t end there, in addition, the contracted monthly payment is NOT what we were charged, and we later discovered that we had been signed up for “benefits” and “programs” that were not disclosed. Finally, when we pushed back, the very person who had made most of the false representations, pointed to the Quality Assurance area of the contract as he WAS NOT LICENSED TO SPEAK ON THE SUBJECTS. What a mess! We want nothing more to do with Wyndham, we can not afford to trust them or that any portion of what we were “sold” is real. So, again, there is NOTHING FREE…and when your gut tells you to leave just do it…losing your time isn’t as nearly as expensive as the financial nightmare that lies ahead.

Upset with my stay. Booked two nights only to find out pool and hot tub are under renovation. I feel like that’s something I should have been told before hand or offered a lower rate because of it. The place smells awful from the Hinton pulp factory. Beware. Nothing to do with the hotel the but the parent company Wyndham has the worst customer service I’ve ever had. Tried contacting them and they could care less about these and some of my other concerns.

We believe that Wyndham preys on veterans and military personnel as they know if you have a security clearance (like we do), we cannot jeopardize our credit or be faced with losing our jobs. We have not been timeshare owners with Wyndham for very long, but we have already seen their true colors. We were never told about the maintenance fees rapidly increasing, we were lied to about the “repurchase program” they claimed to have, and we were told we could receive rental income and tax benefits. If Wyndham has told you any of these things, we are here to tell you they have no shame in their misinformation strategy. They also tend to leave many crucial details out of their presentation, so you only hear about the false positives and nothing negative. If we had known the things, they didn’t tell us, we would not be losing so much money while getting NOTHING IN RETURN!

On 1/14/2023 me and my wife went to smuggler's notch with the intention of buying more points. When we got there we were assigned a sale's representative by the name of Jeremy who was a real clown. He talked down to us, didn't listen or care about our concerns and blatantly yelled out my credit score wasn't good so that's why we were getting the deal they were offering. I'm 47 years old and have never been spoken to like that. Tell me why something that should have been simple ended up a diaster. It was a complete waste of my time and I'll NEVER buy from this location. I'd think a corporation that claims to have high standards would hold their people to those same standards. Guess not

Have you ever been duped before? If you attend a presentation with Worldmark by Wyndham, that will most certainly happen. I purchased a timeshare from them in September 2021 based on the following benefits: The promise of rental income – I was making a real estate investment –and their resorts are exclusive to their owners. NONE OF THAT IS REMOTELY TRUE! I would NOT have purchased this timeshare if the following was disclosed: This is a permanent membership – You will struggle to find anything available to travel – The interest rate was ridiculously high – and the finance charge will double the amount I am required to pay. This is nothing like what I expected. Everything they told me was a complete fabrication of the truth which has led me to be able to take a grand total of ZERO VACATIONS. One time I was able to find a resort I wanted to stay at, but it was an exchange through RCI and they expected me to pay $2,000 in addition to what I was already paying! What is the point of owning when you are nickeled and dimed every step of the way.

Wyndham’s Marketing and Sales techniques are nothing short of a multi-level marketing scam where they misrepresent and over value the benefits and services. Here are my words of advice, if you get a call for a “Mini-vacation”, regardless of the bells and whistles, say NO. If you find yourself on a sales table, WALK, the second your time commitment has expired. Helpful hint, no presentation is ever supposed to be more than 2 hours. They will ask, where you would like to go, if they mention RCI, that is another sister company, separate fees, costs, and membership. And RCI represents, multiple scamming timeshare developers, so who knows what you will get. They will lie about all the following with ease and poise. They will tell they have an affiliation with Disney (BTW, no one has the privilege of using their name); access to exclusive resorts (it is not exclusive when it is on Expedia), one day or limited time specials…it is limited to closing a deal to hit a commission. Every single time you step on a property, you will be hounded to attend a presentation or Owner’s update, the message will never change, more, more, more, upgrade, upgrade, upgrade. All that aside the BIGGEST lie that impacted me, was the comforting notion that if I changed my mind or fell on financial hardship, their “Exit Option” would be available. Guess what, that is a lie too. Now, I am being told my “3rd party loan” must be paid off. Here is my question, where did a 3rd party loan pop up, clearly Wyndham sold it. The creditor on the contract was Wyndham Vacation Resorts Inc. I’ve written the President; I gave him names of all the salespeople…no response. My assessment is they are Elitists that only line their multi-brand conglomerate pockets.