Wyndham WorldwideReviews of wyndhamworldwide.com

I was a satisfied Club Wyndham owner with affordable monthly payments and benefits that met my expectations. When I attended a sales meeting with Mr. Payne, I was open to learning about an upgrade but made it clear that I relied on the accuracy and honesty of the information presented because I was not familiar with Wyndham’s programs. During the approximately two-hour presentation, Mr. Payne explained the ownership program, changed my home resort from Hawaii to another location, and assured me he would be my primary point of contact. Unfortunately, he became difficult to reach after the sale, and his responsiveness was inconsistent despite those promises. A major factor in my decision to upgrade was Mr. Payne’s representation that my unused ownership points could potentially generate up to $10,000 annually and help offset my maintenance fees. This claim significantly influenced my decision to move forward. We also discussed a monthly payment between $300 and $350. However, after reviewing the contract, I discovered the actual payment exceeded $600 per month, nearly double what had been represented. When I raised concerns, Mr. Payne assured me the amount would be corrected within 10 days and adjusted to the agreed-upon range. That never happened. The lack of follow-through, poor communication, canceled appointments, and significant discrepancies between what was promised and what was delivered have completely eroded my trust. What began as a positive ownership experience turned into a frustrating and financially stressful situation. Had the representations made during the sales presentation been accurate and honored, I would have remained a satisfied Wyndham owner. Instead, I feel misled and disappointed. Based on my experience, I cannot recommend this upgrade process and would strongly encourage others to verify all claims in writing before signing any agreement.

Hi im kayleigh and I'm 30, I went to Vegas for the first time in February from the UK, This was my first stop on my two week holiday. the day after i landed i was told to go to another hotel to listen to a time share and if you did you would get free ticket's to a show. so myself and partner went for the tour. which i didn't mind doing as my family do have a time share already with someone else. We did not look at doing the time are at this point as we didn't think it was worth it for us at this time, as we only ever buy things in full. which I made very clear at the time. so our guy changed over to someone else. who told me that they do a taster, were i would have some pre paid points and i would have 2 years to use it in a hotel and it would cost me $500. which i thought would be worth trying as they had said they had hotels in Europe. so i paid $500 right then and they asked me to sigh some document's with my details and they would get an account set up for me, which could take 42 hours, by then id no longer be in Vegas. I asked for a photo copy of the documents which i was told they would be scanned and sent to my email so i wouldn't loose them. so 3 weeks later im back in the Uk and still have nothing. so i looked up getting in contact for them. every time i tried i would get a email back after three days saying they cant find my email on the system so try again. I did this three times with all three of my email addresses and never got anywhere. i looked up phoning but i cant call the Us. eventually i looked up a number i could call in the UK and they could transfer me over, 1 hour on the phone and being past to 5 diffrent people in different departments as well as each one asked my name, address, phone number and email. which they told me they had put in wrong as I'm from the uk and not America so .com is not the right ending. still no one had sent me the documents and the last person put me on hold , cut me off and never rand me back. a few days to a week later i noticed a payment out of my holiday credit card of £142 and looked it up as i wasn't on holiday. to find out they had set me up with a direct debit to my credit card. i looked everywhere to find a email address to contact as by phone and the website were not working. i did get a email back saying that they had forwared on my conserns to the right department, so i weighted. weeks later i had nothing i emailed again asking for the email myself and was ignored twice. so i paid for a phone to call them again were i was not told why the payment had come out i had checked my email and corrected it again. i was promised the documents would be sent over which still never happened, i asked to cannel as this was ridicules, and when i looked it up i could not us in anywhere but America which is not ideal and its so expensive for me to get their and its expensive when you are their. I was told that i could not caneil it as i oonly had 5 days after i made my first payment. but if i was on holiday had no internet out the the EU and no documents to look over as it was all rushed so they could get to the next group. how can i check anything. I was contacted four months later in may from Florida asking me to make a payment as they could not get a payment from my credit card as id had a new one as the old expired. i asked why would you be taking a payment, were i was told they had taken two already of off me and that i had a $3000 loan with them and the payments were to pay it off. GOB-SMAKED iv never had a loan and id never get one, especially in another country. i said no way im not happy with this and spent an hour and a half on the phone going from person to person again. explaining you cant do this to get nowhere and promised id have the documents within 2 hours. which never came. Again. so in June after being called again I googled it to find any email for the company online so i could get through to someone as i had contacted my credit card company to report them. i was then contacted back saying it was passes to the right person and il here back soon. Weeks later now in July my partner had had a letter to go his house stating they looked at my email and claim and that they were refusing it as i had 5 days to cancel if i didn't want it, not looking at any of my points of how can i do this if 1. I'm not told. 2 with no documents to check. 3. when I'm still going to be away. I have had a phone call from Florida every single day from Florida for the last two months to try and settle my monthly payments id never agree two. my letter also said they had treid to contact me. How i emailed them to get this looked at so they had my email, i had looked at the account when i was home and was set up with my email and when i was in Vegas i gave my email which i did get 1 email from them but not my documents just my recite of my payment that day. as well as checking with three different times my email on the phone. This company is a joke, their a scam, and clearly money grabbing Americans, im discussed and put off for life

This is a scam!!! Please stay out of this people. You are gonna lose your money. Period!!! It happened to us

A free stay for a meeting was denied later because they booked thru Expedia w/o our permission! We were dbl-teamed for hrs until we bought "the dream." Pd the balance in 30 days int-free but were wrongly charged int that took months to get refunded. Our helpful go-to sales reps for any questions immediately ghosted us after the 3-day cancel a contract period was up! Later learned a $21k "investment" that you expect to grow in value & can pass down to heirs was worth zero the next day. You could keep your $21k, earn $1k/yr on the savings, plus avoid $1k/yr maint fees that get bigger every year. $2k/yr would buy a lot of days in a nice hotel & you'd still have your $21k! Most of the offers to use & buy more points aren't worth it. During a vacation we attended an "update" meeting that was actually a hard-sell period. For attending, we were "given" a free week's stay at other resorts (few worthwhile choices) that we would have had to PAY $199 for! Wyndham Rewards is separate & their creditcard might be worth it if you only use it for grocery stores, gas stations, or Wyndham hotels. Definitely DO NOT waste your money on a Wyndham Resorts timeshare!

I am someone that does not have their timeshare, nor have I ever looked into getting a timeshare. However, I’ve been getting calls and calls from them for years asking to speak to someone I know to talk to them about THEIR timeshare (which they do not have, and it is illegal that they’ve tried to contact me). After trying to figure out how they’ve gotten my number, I’ve either gotten hung up on, or told that my number is associated with an account which it’s not. Only after threatening to take legal action do they say that they will stop contacting me. Do not use them

My husband and I got completely scammed by Wyndham's timeshare presentation in Las Vegas and I need everyone to know before you make the same mistake we did. They hook you with a "free" cruise, a hotel stay, a $50 gift card, and casino credit. Guess what — the gift card didn't work, the casino credit was for some random casino nowhere near us, and the "quick, relaxed presentation" they promised turned into a 4 hour of nonstop, aggressive sales presentation. 4 hours!!! We had places to be. And here's the part that makes me livid: we walked out having spent $20,000 because their sales reps flat-out lied to us. They told us this timeshare was an "investment" and would grow in value and that we could leave it to our kids like it was some kind of family heirloom. They said we'd have easy access to travel whenever we wanted. They told us we could rent it out and make money off it. We believed them. We just trusted people who looked us in the eye and lied. So, we tried to rent it out like they said we could — and got scammed AGAIN, this time out of $2,000 to some "rental agent" who took our money and vanished. The rental never existed. When we called Wyndham corporate to demand answers, they basically admitted it — said it never should've been sold as an investment, said the rental income was never guaranteed, said if reps really told us what they told us, those employees could be fired. So, they KNOW their sales team lies to people. And instead of making it right, they tried to sell us MORE points. Are you kidding me? We are out thousands of dollars, stuck with a contract we never would have signed if anyone had told us the truth, and Wyndham does not care. Do not walk into one of these presentations. Save yourself the money, the stress, and the 4 hours of your life. This company preys on people and I will not stop warning others about it.

Over $100,000 Spent and Years of Regret My experience with Wyndham Resorts has been one of the most disappointing and frustrating consumer experiences of my life. It started during a family vacation in Wisconsin Dells when I was offered a free stay in exchange for attending what was advertised as a "low-pressure" presentation. That description could not have been further from reality. The sales team focused almost exclusively on monthly payments while avoiding any meaningful discussion about the true long-term cost of ownership. The problems started immediately. The points I purchased were nowhere near sufficient for the vacations I was promised, and booking was far more difficult than Wyndham representatives had led me to believe. During a trip to Daytona Beach, I attended an "owner update" and was told my original contract was essentially worthless and that upgrading was my only solution. I was sold a second contract based on promises that maintenance fees would decrease and reservations would become easier. Neither promise ever materialized. Unfortunately, this became a recurring pattern. Every sales presentation came with the same promises: buy more points, achieve VIP status, unlock exclusive benefits, gain access to insider booking strategies, and finally get the value you were promised. Every time, I spent more money. Every time, the promises fell short. To make matters worse, when I later returned to Wisconsin Dells, I was informed that my contract had been modified during the Nashville meeting without my understanding or consent. Rather than correcting the issue, I was pressured yet again to purchase additional points to regain benefits I was told I already owned. Over the years, I have invested more than $100,000 into Wyndham timeshare contracts. Today, my remaining contracts cost significantly more each year than simply booking the same resorts through Expedia or other travel websites. Based on my experience, I cannot recommend Wyndham Resorts to anyone.

The room was not clean carpet falling off the wall. The staff gave attitude when you had a question or concerns the air conditioner barely worked. They ran out of parking especially over a holiday weekend. They will change the dates on you for your check out. They had cockroach’s. Wouldn’t give you ice until after 12 and then you had to go to the office to get it and they only give you a couple cups fulls. Other customers were complaining and they used the excuse they were drunk and the hallways didn’t have any lighting.