Wyndham WorldwideReviews of wyndhamworldwide.com

We attended a presentation in exchange for a friend's timeshare. This ordeal turned into a nearly 3-hour sales marathon. By the end of it we were exhausted, overwhelmed, and told that this was a “today only” deal. We repeatedly expressed financial concerns — we both work in the arts — and were met with empty promises: easy resale options, equity toward homeownership, cheap international vacations, and more. The reality has been the complete opposite. Details about maintenance fees, housekeeping credits, and multiple lines of credit being opened in our names were glossed over or never carefully explained. We left not fully understanding what we'd agreed to until the bills started stacking up the following month. Our assigned rep left the company shortly after our purchase. We were never notified, never reassigned, and left completely on our own to navigate a confusing website full of bugs with zero availability. The one vacation we managed to book required splitting between three resorts and wiped out all our housekeeping credits, creating even more unexpected costs. We then lost our jobs. Every promise about selling points or having a way out has been false — a scheduled exit meeting was simply never followed through on. We receive up to 5–6 calls per day from Worldmark/Wyndham sales reps. When asked to switch to email contact, we were told company policy doesn't allow it. This has caused serious financial harm and daily stress. We feel completely scammed and hoping to get this resolved before needing to seek legal representation. Don’t fall for anything they offer and keep your money in your bank.

I am extremely dissatisfied with my experience with Wyndham and believe I was misled from the start. I worked at a resort in Myrtle Beach, South Carolina, and while I was there, Wyndham had a pop-up desk set up on the property. I stopped by and asked a representative whether my frequent stays at Wyndham properties in Indianapolis could qualify me for a better rate. Instead of answering my question, I was asked for my Social Security number. Assuming this was routine, I provided it. A few weeks later, I received a letter congratulating me on being approved for a $15,000 mortgage that I never applied for. I later learned that my credit had been pulled without my authorization. When I raised my concerns, I was referred to the preview center and assured they could help. Instead, I was subjected to a high-pressure sales presentation. I repeatedly explained that I was not interested in a timeshare and only wanted a way to reduce the cost of my hotel stays. My concerns were ignored. A manager then offered bonus points and assured me that signing a contract that day would solve my problem. Based on those representations, I signed. The product has not delivered the value that was promised. I have only been able to use my points successfully one time, covering just 3 nights of a 6-night trip, and I still paid $856 out of pocket. Meanwhile, I continue making monthly payments for a product that provides little benefit. My Indianapolis hotel stays still cost between $800 and $1,500. Despite repeatedly asking Wyndham to stop contacting me unless they are willing to discuss canceling my contract, I continue receiving frequent sales calls encouraging me to purchase additional points. I believe this agreement was obtained through misrepresentation and high-pressure sales tactics. I am requesting that Wyndham cancel my contract, release me from all future financial obligations, and cease all sales-related contact. I simply want a fair resolution to a situation that has caused years of frustration.

I want to warn other travelers about the sales tactics I experienced with Wyndham. My fiancé and I were approached in a hotel lobby in Hawaii and offered a $100 gift card for attending a "1-hour" presentation. It turned into 5 hours. A senior manager spent the first part of our meeting building personal rapport, asking about our lives and interests, and when I mentioned I had recently lost my father, that information was used to deepen the emotional pitch that followed. Every time we said no, a new incentive appeared — more points, promises of rental income, a credit card we were told wouldn't affect our credit. By the end we were exhausted and wore down, and we signed without ever being given real time to think it over. Months later we were told we had to attend an "owner's meeting" in Las Vegas or pay a fee. There, a different sales manager pushed us to upgrade, telling us the Nevada package was better than what we already had. When I mentioned paying a fee to have our space resold, she brushed it off as a possible scam and told us to look into it ourselves. She then ran our credit and came back with an approved upgrade, again promising the space would be rented out on our behalf. We have now spent more than $8,000 and have never once been able to book a reservation using our points. The rental income we were promised never materialized. Looking back, the entire process felt designed to wear people down and exploit personal vulnerabilities rather than provide a straightforward, honest sales experience. I'd urge anyone considering a Wyndham presentation to think very carefully before signing anything on the spot.

We are writing to warn other consumers about our experience with Wyndham Vacation Ownership. Over the past several years, we have been subjected to repeated high-pressure sales tactics, misrepresentations, and outright lies at nearly every "owner update" meeting we attended. It began in July 2022 during a vacation to Myrtle Beach, SC, when a scheduled hourlong meeting turned into six hours. We were made to feel we could not leave until we purchased. We were told Wyndham could accommodate a trip to Alaska, only to learn afterward that no Wyndham resorts exist there. In November 2023, in Wisconsin Dells, we were again pressured into a five-hour update meeting and ultimately bought 145,000 more points under the false promise that it would fix the limitations of our original contract. In September 2024, during a stay in Branson, MO, a representative told us we were missing "VIP status" and, after another five-hour meeting, talked us into buying still more points. Then in December 2025, in Nashville, a salesman posing as a financial accountant informed us our Branson contract's fees would jump from $400 to $1,200 a month. When we said we couldn't afford it, he had us sign hardship statements that were denied by corporate within minutes, then pushed a costly "Silver VIP upgrade" as the only fix. He even instructed us to smile and act happy on camera during the signing, despite knowing how upset we were. That meeting lasted six hours. At every single meeting, we were worn down until we felt we had no choice but to buy. We have formally requested cancellation of all our contracts, and we strongly encourage anyone considering a Wyndham timeshare to think twice. Our experience has been years of pressure, broken promises, and financial strain, not the vacation ownership we were promised.

Called Member services to get help with a reservation issue. The “Supervisor” just basically said oh well, you made the reservations. No, I only made a reservation for 2 rooms and canceled 1 before the cutoff time. How did I end up with 3 reservations!!!!!! Thanks for nothing Wyndham!!

We were approached at a desk by Worldmark reps in the Luxor while asking about Titanic Exhibit tickets and lured in with an offer of free Cirque du Soleil tickets in exchange for attending a "quick" presentation. What followed was anything but quick. We were shuttled to another location and handed off between four different salespeople. Dante Fortson, Shane Kazaz, manager Mark Desrochers, and finally a "closer," Mark Estebar, over video call — across nearly five hours. Every time we said no, a new person appeared with a new pitch: more points, more free weeks, more pressure. We told them repeatedly we weren't interested because we were saving for our daughter's college tuition, but that was treated as an objection to overcome, not an answer to respect. We were told the timeshare was an "investment," that our payments and maintenance fees would never increase, that family could use it and reimburse us, that we could travel "anywhere, anytime," and that pets were welcome almost everywhere. None of this held up. By 4 p.m., exhausted, hungry, and with another show ticket already booked, we signed just to escape the process. The closing "review" was really just being told where to click to sign on DocuSign — no real walkthrough of the interest rate, fees, restrictions, or cancellation window. We later learned the rescission period had already lapsed before we even left Las Vegas. Once home, reading through nearly 200 pages, we discovered the real terms contradicted almost everything we'd been told in the room — the flexibility, the fees, the pet policy, all of it. If you're approached anywhere in Vegas with a "free show tickets" pitch that leads to a timeshare presentation, walk away. We wouldn't have signed anything if we'd been told the truth upfront. Thomas & Brandie Everitt

We are extremely disappointed with our Club Wyndham membership. We purchased in November 2024 after attending a sales presentation where we were told this was not a traditional timeshare, that booking would be easy and flexible, and that popular destinations would be readily available for our family and friends. In July 2025, we were pressured into an upgrade based on those same promises. The reality has been completely different. Many of the destinations highlighted during the sales presentation, including Dollywood and Disney-area resorts, have consistently been unavailable when we tried to book. The reservation process is frustrating, time-consuming, and far more complicated than advertised. Since purchasing, we have only been able to use the membership twice. A trip to Galveston for our son and grandchildren was only possible because a sales representative used his own points to help secure the reservation. Another family vacation to Gatlinburg required more than six hours on the phone and multiple transfers before accommodations were arranged. Even then, our son's family had to move between accommodations several times during the trip. To make matters worse, they discovered that non-members could book the same resort for less than what members effectively pay through ownership costs and fees. As retirees on a fixed income, we continue making payments for a product that has not delivered the value, access, or convenience that was promised. The gap between the sales presentation and our actual experience is substantial. Had we known how difficult it would be to book desirable destinations and how limited the benefits would be, we never would have purchased or upgraded our membership. Based on our experience, we cannot recommend Club Wyndham. We feel misled by the sales process and deeply regret our decision to buy into this program.

Booked a 4 day 3 night promotion in Orlando thru a phone call Since it is a Wyndham promotion, we expected to stay at a Wyndham property. First mistake. We were put in a Hyatt House property 15 miles from where our tour was scheduled. Since this was not a Wyndham property, we were required to pay $20/day for parking. We had no choice as to were we stayed. Tour was for 11:30 AM which we expected some type of lunch, however there was only snacks available. Being a diabetic with no food is like being on an island with nothing. We repeatedly told our host that we needed to leave, to no avail. After him, we had to take a room tour and sit with 3 additional employees. This is unbelievable how they treat potential buyers. This was one of the worst experience my wife and I have ever experienced.