Wyndham WorldwideReviews of wyndhamworldwide.com

hell Vacations is a deceptive, lying, conniving company and I know firsthand having been an owner since 2010! They target the elderly, with their mentally and physically draining sales tactics. The constant harassment, lies, and manipulation was absolutely gut-wrenching beyond words. Shell employees had 0 regard for my time, and violated my trust from those who are supposed to be knowledgeable. They tell you what you want to hear, literally ANYTHING to get you to sign, so they can make another sale for the day. When I upgraded my ownership, I did it for 1 specific reason and that was to be able to travel to the Beach Boy Resort in Hawaii. The salesman Jeff assured me that I would have priority booking for a reservation. However, when I tried to book a reservation after increasing my points, there was never any availability. This is a clear breach of the promises made to me during the presentation. Wyndham is now the proud owner of Shell Vacations and since they’ve taken over it has somehow become worse and I never thought there was a worse company than Shell Vacations, but alas, here I am dealing with more greed.

When I checked in, it was with a White representative and her first words to me were what’s up. I looked at her and confusion because of what she said. I was dressed in my ravens gear coming from the football game. The next statement the representative said oh you just MAD y’all lost the game. At this point, I had not uttered one word. I am offended because I know if I was WHITE man she wouldn’t have addressed me in such a manner. After checking in, she gave me the wrong room number And it took me an hour to get into the correct room. I do not know how you can fix this for that reason I’ll never stay another Wyndham hotel, anywhere in the world!

They repeatedly charged my card for a two night stay over and over until my account was overdrawn and then when you contact customer service they say sorry they cannot do anything about it contact the bank and when you contact the bank they say contact the company so your bank account is overdrawn and fees can amount but Wyndham will do nothing but say sorry sorry

We want to share our recent experience with Wyndham, and it's not a positive one. Our vacation was supposed to be a time of relaxation and enjoyment, but unfortunately, their employees had other plans. They used bait and switch tactics to get us to attend a presentation, promising it would only take an hour of our time. They actually spent 4 hours pushing us to buy the Bonnet Creek property, claiming we could make money by renting it out through Wyndham or even AirBnB. The sales representatives used a tag team operation, with one slick sales guy followed by a manager who added more pressure. We felt intimidated and pressured to go along with their plan. This purchase cost us over $20,000 in just the first year, and we only stayed at one of their resorts for 4 nights. Our maintenance fees were not included with our mortgage payment, as promised, so there’s a separate payment that was not disclosed. This whole situation could end up costing us over $150,000, which we simply cannot afford. With each vacation we take comes a high-pressure sales pitch where we are told that our current ownership is "worthless". We found it insulting that one Wyndham salesperson sells us and on our next vacation a different Wyndham salesperson tells us we were taken for a ride. How can the employees essentially tell us the last one scammed us and still be in business?

Wyndham is such an awful company! We were tricked into attending a meeting, during which time I was pregnant. I told the representative this as I became lightheaded during the meeting. Wyndham’s staff did not allow us to leave, but instead provided us with snacks and drinks. The salesman went as far as to use my pregnancy as a segue into his sales pitch! He even said, “This is the best thing you could do for your child.” All while claiming this purchase to be an “investment”. After the fact, we did some research and found this to be anything but an investment! We’re now thousands of dollars in debt because Wyndham CHOSE to be dishonest. Wyndham does not care about your well-being! They only care about making more money! We recently looked up what Wyndham is worth and as of September 2023, they are valued at $5.85 BILLION and we know the value of this company is based off lies and cheating everyday Americans.

Our experience with Wyndham, has been profoundly disappointing and disillusioning. We have been Wyndham members since October 2017. Hoping for exciting travel experiences and exceptional vacations, our only experience has been deceit, misinformation, coercive tactics, and a blatant disregard for providing essential financial information. From the beginning we were misled and provided with incomplete information. Crucial aspects of our membership were conveniently forgotten during the presentations. We discovered that critical details regarding membership limitations, points transferability, and costs associated with using our points through RCI were not fully disclosed. This lack of transparency was a breach of trust. Hidden costs have been a significant burden. Maintenance fees, transfer fees, and undisclosed payments were not properly disclosed during the sales process, resulting in a financial strain far beyond what we initially anticipated. This lack of transparency has caused both financial and emotional distress. We were assured by a Wyndham salesman, Clovis Oliveira, that our membership would grant us access to a multitude of Wyndham hotels worldwide. However, attempting to book has consistently been met with limited availability which has led to wasted points and years without vacations, adding to our frustration and disappointment. Even attempts to upgrade our account did not yield the promised improvements in resort quality and availability. After enduring extreme pressure during the presentation, we have found that we were not accurately informed of our rescission period, denying us the opportunity to review our contract and make an informed decision within a reasonable timeframe. Further demonstrating Wyndham's disregard for their customers' rights undermines any semblance of trust we had in the company. Wyndham is not a company you want to do business with, and we regret the day we went to one of their presentations.

We are writing this review to share our unfortunate experience as owners of a Wyndham Destinations timeshare at the Las Vegas Grand Desert resort. Our decision to enter into this agreement in September 2019 has proven to be a colossal mistake of trust, filled with nothing but deception, false promises, and an overwhelming financial burden. Our introduction to the timeshare world started with a supposed 90-minute presentation promising show tickets and meal vouchers. The presentation was a four-hour ordeal as aggressive salespeople utilized every trick in the book to pressure us into signing up. Our sales representative, Phil, was the epitome of deceit who made us believe that the timeshare was an investment in our future. The presentation sold us on the idea that our purchase would grant us ownership of properties, even passing it down to our children. We later found out that this was nothing but smoke and mirrors – we were only club members, not actual property owners. This revelation was followed by the pushy upsell to VIP status, which involved taking on additional costs and commitments. Additional fees blindsided us, and the supposed flexibility turned into a nightmare when booking availability proved anything but guaranteed. Our expectations were crushed as we realized the limitations and extra expenses hidden behind the façade of our timeshare ownership. What was meant to be relaxing vacation time turned into a relentless battle against Wyndham's incessant pressure to attend more presentations. This invasive tactic turned our getaways into stress-filled experiences, completely counter to the relaxation we sought. The high-interest rates we unknowingly signed up for further exacerbated this situation. A far cry from the affordable vacations we were promised. The false hope of recouping costs through Airbnb only added to the insult. We want out of this nightmare and our contract terminated.

I would like to warn everyone about how horrible being a Wyndham timeshare owner is. We have been burdened with a predatory timeshare contract that we were deceived into purchasing. Our ordeal began at the Boots in the Park music festival in San Diego, where we were lured into this timeshare trap. We "won" a trip through a spin-the-wheel game, only to be informed that to claim our prize, we had to attend a "60-minute presentation." This initial deception foreshadowed the blatant dishonesty that followed. When attending the presentation, we were subjected to an hours-long ordeal of relentless sales gimmicks led by Hassan Vojdani. Despite our obvious disinterest in purchasing anything at that moment, Hassan employed coercive tactics to keep us captive. He cunningly reframed the timeshare as an investment vehicle, not a timeshare, and promised us significant profits by renting out rooms with points. He even went as far as revealing underhanded methods to subvert any rules prohibiting these rental schemes. The salesman’s false portrayal of the timeshare as a lucrative investment blinded us to the truth. We were led to believe that we could earn substantial income by renting out rooms, which prompted us to make a regrettable decision. Little did we know that the salesmen’s claims were utterly fabricated and that we were being manipulated into a financial trap. Always be very careful during contract signing, where crucial details are deliberately omitted. They conveniently don’t disclose important details like interest rates of the loans or your legal right to cancel within a specified timeframe. They purposely make it so you’re not making an informed decision. The truth is you won’t make a dime “renting” your timeshare and good luck even being able to use it yourself! As a firefighter and my wife being a nurse, we dedicate our lives to the service of our community, we never would have thought we’d be victims to a predatory company like Wyndham, who use these timeshares to trap innocent families into these awful timeshare contracts. Someone needs to do something about how they sell these things. We have already contacted their headquarters and asked to be released from our contract! Wyndham's actions are a betrayal of trust, and we warn others to exercise caution when dealing with them. Shame on Wyndham for taking advantage of individuals striving to make a positive impact in their communities only to be scammed into this junk timeshare!