Wyndham WorldwideReviews of wyndhamworldwide.com

I am extremely dissatisfied with the way my experience with Wyndham's timeshare presentation was handled. My family and I were promised a free vacation, but instead, we ended up feeling controlled and misled into purchasing a timeshare. The 90-minute presentation turned into a grueling four-hour ordeal. Sales representatives John and Gina made promises of luxurious vacations and investment opportunities. Despite our concerns about our limited ability to travel with young children, they continuously assured us that the timeshare would be a valuable asset for our family’s future. They pressured and manipulated us into signing up on the spot. The "Return to Learn" meeting was equally disappointing. Instead of learning how to use our membership effectively, we were forced into upgrading our timeshare. The sales representative at this meeting was incredibly pushy and failed to provide us with any valuable information. When we attempted to use our points and access the promised benefits, we discovered that there were no available options. We were never informed about the monthly costs, which now total over $300, along with maintenance fees exceeding $100 per month. We were also deceived about the nature of the loan, as it was never disclosed as a mortgage, and the true extent of our financial obligations was hidden from us. The deceptive practices employed by Wyndham and its representatives have left my family and me feeling cheated and burdened by an investment we were manipulated into making. I sincerely hope that no one else falls prey to this scheme.

This review is for the Wyndham Rewards program. I have had multiple problems trying to login to the Wyndham Rewards website with no success despite speaking with a helpful rep by phone. He did his best to help me login, but their system and website is so poorly constructed that he could not fix the problem. If I try to join, which it says I need to do, I receive a message saying I already have an account. If I click the "forget password" link and fill out the form, with my account number, I am told that I do not have an account. I then try to create an account, but it says I already have an account and I need to reset my password. A vicious circle. I have used different browsers, cleared cache and cookies, waited a day or two between attempts, but no luck. When you stay at a Wyndham hotel like Super 8, they promote the heck out of this rewards program ... which does not work.

During our stay at the Excalibur Hotel in Vegas in March of 2023, my husband and I were horribly misled and deceived by Wyndham salespeople. We were promised a 90-minute presentation on a timeshare, but instead, we were coerced into a grueling five-hour meeting with the sales team. The approach initially seemed friendly, offering a free meal or show, but it quickly turned manipulative and misleading. The sales presentation was filled with false promises and misleading information regarding the points system, the quality of resorts, and the ability to generate additional income through the timeshare. The sales team also exaggerated the potential for tax benefits, leading us to a hefty financial burden. Despite being promised otherwise, booking vacations through the timeshare proved to be frustrating due to limited availability and high costs. We are deeply disappointed with this experience and consider it unacceptable. We urge Wyndham to cancel our contract and refund all payments. Do not do business with this company!

I wish there was something good to say about Wyndham, but frankly they've done us dirty. They promised us the world with 105,000 points, but it was all lies as we've never had a full week's vacation. They claimed points gained value, but costs soared every time a new resort appeared. They've scammed us for over $20,000. They forced a second upgrade dishonestly. Booking is awful...either nothing's available or we are forced pay extra. It makes you wonder what the point of paying for this is. Endless, pushy, and aggressive sales gimmicks have wasted our family time. They lured us in again with promises, only to trap us in another marathon sales circus. Lies about a Disney partnership and fake pricing left us with a $20,000 bill. We lost points trying to book, transferred to RCI with added fees, and found our points are worth even less. Wyndham should auto-bank unused points, but they'd rather watch us struggle. We've lost money, time, and trust. They sold us a legacy, but it's really a financial burden. We can't pass this mess to our children. We've tried to get out of this, but Wyndham won't budge. Seeing what everyone else is saying about them makes us wonder if there will be some sort of legal action taken against them. I know there are some illegal things going on with these timeshares and it's only a matter of time before they get caught. Don't do any business with Wyndham, it's a rip-off!

We are writing to express our absolute disappointment with Wyndham in Branson, particularly with the conduct of their sales team led by Ryan Neas. We feel betrayed and angry with the way we were coerced and misled into purchasing a timeshare that does not align with the promises made. On May 25, 2023, we visited the Branson Customer Center for show vouchers we were interested in, as indicated in an email we received. However, Thomas the gentleman at the Customer Center wasn’t interested in providing us show tickets, instead he spent a great deal of time getting us to take a Wyndham tour, and falsely promised us tickets for a cruise. Our visit to the Wyndham Preview Center on May 26, 2023, was a grueling and unpleasant experience. We were lied to about the tour's duration and kept captive for over five hours. Ryan Neas was intrusive and even held onto our drivers’ licenses. Mr. Neas presented himself as an RCI representative, but when we told him that we travel with our 5th wheel and 3 dogs everywhere we go, they said that bringing our dogs wasn’t a problem at all. However, we later discovered that wasn’t true and when we brough it up, they told us to buy them “service dog” vests. That really didn’t sit well, and we also come to find out we couldn’t leave them alone in the room, so that defeats the purpose of owning with Wyndham. We were very upfront about this! Our complaints to Wyndham have fallen on deaf ears. We were sold a timeshare under deceitful circumstances, causing us significant financial strain. We demand the termination of our timeshare contract, and we expect Wyndham to take responsibility for the dishonest actions of their sales team. Our trust in this organization has been severely damaged, and we expect justice to be served. We hope that Wyndham will act accordingly and work towards the cancellation of this dishonest transaction.

Stayed here for Christmas, literally have never had a worse hotel experience. First room they gave us - door DID NOT CLOSE OR LOCK ROOM 2 - no hot water, soap that was provided had clearly already been used, the entire room stank heavily of cleaning product trying to mask sewage. ROOM 3 - TINY BUGS EVERYWHERE. OMG Pointed all this out to staff and they didnt even bother offering an excuse. I have never EVER been so thoroughly disgusted. We had booked this through a credit card that had partnership with Wyndham, the first thing we did when we got back is call the credit card company to lodge a complaint. The representative listened as we explained what happened then refused to help AT ALL. They stated that this wasn't actually owned/operated by Wyndham, so they wouldnt help. Not only that but refused to comp us in any way for what happened. We cancelled the card but it will never give me back the peace of mind I lost here. DO NOT, FOR THE LOVE OF ALL THAT IS HOLY, STAY HERE

Wyndham lied and manipulated me during the sales meeting. This was 100% confirmed after Googling Wyndham, and seeing that as recently as April 2022, they were in a lawsuit regarding their deceptive sales tactics, and while these practices continue, it also confirms these sales tactics are intentional and likely come from the top. Not only will you be relentlessly pressured, but they will also make you feel obligated to buy into this “no-obligation” timeshare. What I experienced is an immense lack of availability to book travel, they deliberately withheld information pertaining to the financials buried in the contract, and they also never disclosed that I had the right to cancel the contract within 5 days in South Carolina that was also buried in the contract. NEVER AGAIN WILL I BE TRICKED, LIED TO, or DECEIVED. Wyndham has given me nothing but a bitter taste in my mouth!

It's the worst experience,they use their power to destroy people.if everybody are talking about their bad experiences an undercover investigation need to be conducted so people can find justice with Wyndham and their timeshare company,it's pure lies and punished you for their lies. I ask for help I m in big difficulties to pay,I can't pay.