Wyndham WorldwideReviews of wyndhamworldwide.com

I have been a loyal customer of WorldMark for a staggering 27 years, and I can say that the quality of my vacations has plummeted over time. What was once a source of excitement and relaxation has turned into a plethora of unfulfilled promises and financial exploitation. When Wyndham took over in 2003, the once seamless reservation process turned into a convoluted mess, with hours-long 'Owner Updates' that were more like pressure-cooker sales pitches than informative sessions. Fast forward to January 2023 in Las Vegas, and I found myself in the clutches of a relentless salesman, pushing me to upgrade my contract and purchase more Wyndham credits. The promise of increased availability and rental income was alluring, but it was nothing more than a mirage. The contract signing was rushed, information was omitted, and I was given a generic contract on a flash drive that failed to meet basic legal requirements. The salesman conveniently forgot to mention my legal right to cancel the contract, leaving me in the dark about a crucial safeguard. To add insult to injury, I received a bill from Vacation Club Credit for $2,428.57 and a notice from Barclays about a loan rejection. Neither of these was disclosed during the signing process, and I certainly did not sign up for additional funding through Barclays or Vacation Club Credit. My health has deteriorated, rendering me unable to travel, and my attempts to resolve the situation with WorldMark have been met with nothing but frustration. When I reached out to Leslie in Recovery Services, she offered little help and demanded an additional $7,500 before providing any paperwork. After 27 years of loyalty, I expected better treatment. All I want is for my contracts to be canceled, my credit reports corrected, and a clean break from this once beloved but now tarnished timeshare nightmare. WorldMark, you've lost a loyal customer, and I wouldn't recommend your services to my worst enemy.

Avoid. They care nothing for your safety. Their hotels are scuzzy, and some are dangerous. They don't take responsibility for anything, so you're on your own if you get hurt. I sent in photos of injuries I suffered due to leakage in their bathroom. They couldn't have cared less.

As a dedicated social worker, I was drawn in by the promise of a free weekend getaway with Wyndham, but little did I know it was the beginning of a never-ending cycle of deceit and disappointment. The so-called "short presentation" turned into a relentless sales pitch where I was targeted as easy prey. I fell for their promises of family vacations and lasting memories, only to realize it was all a cruel fabrication. Trying to use my points became frustrating, with availability and points never aligning, leaving me with minimal opportunities for family vacation time. What's worse is the constant barrage of "Owner Update" presentations, where I was pressured and manipulated into buying more points, despite it being completely out of my budget. The aggressive calls and voicemails that followed bordered on harassment, making me feel utterly violated. To add insult to injury, I discovered that the privileges I was promised, such as making reservations for my family, were limited and restrictive. The entire experience with Wyndham has been nothing but a never-ending sales pitch, employing aggressive tactics to make you believe your happiness depends on buying more points. Wyndham is nothing more than a scam. I trusted them to prioritize my family's happiness, but instead, I found myself trapped in a web of lies, limited options, and undisclosed fees.

Attended the 2 hour timeshare talk in San Antonio inorder to get $75 restaurant vouchers and bus/boat voucher. we knew it was a timeshare offer and happy to spend 2 hours for the benefit. I wish i had googled wyndham reviews befeore the talk (rather than after) as would have given me some good questions to raise in the presentation to alarm other unsuspecting 'guests'. They clearly said 1. Availability was not an issue 2. There is no pressure on you to sign up 3. No further costs once paid for your 'points' over 10 years..if not use them all the points will roll over yr on yr.. no mention of service charges... which themselves will buy a weeks hotel booking using other sites 4. When you die your points pass to your children.... 5, Believe you can cancel within 7 days ..but you not receive your paperwork until 10-14 days.. 6. We asked about what happens if circumstances changed and we coud no longer afford repayments and a general answer was given..dont worry we have a team who can help should those circumstances arise... We stated from the beginning that only here for the vouchers..no intention to sign. Three seperate offers were made to entice us. The salesman said 1 in 3 sign up from the presentations. After 90 minutes we were checked out..leaving several other couples in the room, I saw 2 sales reps 'persuading' one couple. If you attend do your research.. be firm with the salesteam and look out for the sob story about a recent death of a friend and the holiday photos being the best memories.. being shown at the wake.... On hindsight if you really want the points, consider buying some at a fraction of the cost on ebay from someone who is desperate to receive a little income towards their 10 yr mortgage..the saleman did say points are transferable to anyone you like.

Beyond disappointing! ROACHES! DO NOT STAY HERE! The hotel, Priceline and corporate office does not care as long as they keep your money! we checked in Friday at 930pm for a weekend stay. First the front desk gave us a key to someone else’s room, that we barged into while they were staying there. We went back down stairs and we were told they have a glitch in the system and we were given a new room, however that didn’t make us feel safe knowing someone could come in our room. That night I woke up to use the restroom, only to find baby roaches crawling on the floor and counter on and under our belongings. I got up the next morning at 7am and spoke to the front desk about changing our reservation to one night instead of two and I did not want to pay for the second night since we won’t be there, however because we booked through Priceline they could not refund the second night (which we didn’t stay yet). I then called Priceline directly, they told us the same thing. We called corporate and they told us to file a complaint and they would get back to us within 7 days. Which is Not helpful in our situation. later that day My husband spoke to the several managers here including housekeeping manager. she told us this is not the first time she is hearing about complaints of roaches!!!!! And when he requested be let out of contract again, they stopped answering his calls. Due to not wanting to pay for another hotel for the same night, we reluctantly decided to stay again. Sunday morning, The hotel lobby employees were shown a video of baby roaches crawling on the counter as I requested the general manager information , and instead of addressing the issue they gave me the wrong number. This is unacceptable for a corporation that make Billions of dollars on tourists to ignore such a disgusting problem especially when their own employees are acknowledging they know about the issue. And lastly, why do all of the doors on the fourth floor look as if each door was pried open with a screw driver or crowbar . Looks suspicious. At least cover it with paint. See photos of proof of our stay and experience. I didn’t want a refund on the day we already stayed I just wanted for someone to care, and not one person who works here acted like they cared except maybe the valet guy.

I cannot express enough how utterly disgusted I am with my experience at Worldmark, particularly with the sales team. The employees at this establishment are hands down, some of the most aggressive, deceitful individuals I have ever encountered. They prioritize their commission over honesty, integrity, and customer satisfaction. I attended a meeting at the Austin, TX location in March 2023. What was promised to be a two-hour session turned into a torturous 4-hours. The meeting was excessively long, causing immense inconvenience. Despite my firm declinations, I was subjected to relentless pressure tactics by the staff. I was physically prevented from leaving the premises more than four times and was bombarded by multiple staff members! False promises made by sales reps are beyond infuriating. I was assured that the timeshare would be a lucrative real estate investment and that the associated hotels were exclusive to owners. These claims have proven to be nothing but lies. I was blatantly lied to about the availability of an exit program too. I have never had such a horrid experience with any other company. This is a first and LAST for me and I hope my story saves other people from dealing with this.

Wyndham, you should be ashamed of yourselves. This was nothing but a complete rip-off. Your forceful selling methods are beyond infuriating. The fake "Limited time" specials for so-called "special" members? All nonsense! We were promised a ton of benefits and perks only to be handed a pile of lies. You sold us on a fantasy of endless vacations and VIP access to top-tier resorts. It was all smoke and mirrors. The whole "investment for our kids" spiel conveniently left out the exorbitant maintenance fees they'd be stuck with. Bonus points, vacation vouchers, rebates - all just empty promises. And your so-called "reselling" and "flexible rental" programs? What a joke?! Wyndham has a HUGE PROBLEM with TRANSPARENCY. They’re greedy and not upfront about what they’re selling. We were rushed to sign the legal documents with no legal guidance. Our rights were conveniently ignored, and it turns out it’s illegal to go about selling timeshares the way they did to us. Over $22k later, we've seen no return. How is this worth it? Non-existent maid services, zero flexibility, and constant "owners" meetings? Unacceptable. Wyndham is conning us and from the looks of it many others. Their greed is sickening. Avoid Wyndham Timeshares like the plague. Consider yourselves warned. This is SALES FRAUD, plain and simple. Note: If I could choose zero, that would be my rating.

Our experience with Wyndham has been extremely frustrating. When we became owners in July 2021 by purchasing a 105K Point package, things started going downhill. Every time we went on vacation, we were immediately pressured to attend an Owner's meeting, which turned out to be another high-pressure sales pitch. Instead of helping us make the most of our existing contract, they kept telling us that our current deal wasn't what we thought and that we needed to buy more points to get the full benefits. They hold you hostage at the meetings for hours and break you down until you give in. Each time, they claimed that our previous salesperson had made mistakes, and we needed a higher-level salesperson to fix things. Fixing things = More Upgrades = More Debt! Our last upgrade cost us an extra $35K, to get the housekeeping credits and VIP status that we were under the impression we already had. It turned out, though, we were misled once again. All LIES! We have been utterly cheated by Wyndham, and they should be ashamed of their actions. We've spent over $57K, which is an oversell, especially considering our age. We're done with Wyndham and the manipulations, lies, and hours of interrogating we've endured. We want out, and to sever all ties with this predatory company! We strongly advise against getting involved with Wyndham because of their unethical and possibly illegal practices, which have caused us a lot of stress and anxiety.