Wyndham WorldwideReviews of wyndhamworldwide.com

Wyndham Resorts has blatantly ignored our horrifying story. The horrifying experience is because their salesmen and closing agent, misrepresented the costs associated with our purchase. We asked specific questions about total costs and monthly payment impact. They simply lied by omission. We found this out when we received threatening emails about bills that we were not aware of. This is when we were exposed to the genuine cost of the new contract that we were roped into. A new contract that we never received a copy of until we formally requested it, which was long after they withdrew funds that we did not authorize. We reached out on multiple occasions to no avail. We are looking for empathy and immediate action. We are both disabled veterans. I am a 73-year-old retired Army veteran with 22 years of service, including active duty in Vietnam, and my wife, a 67-year-old Desert Storm veteran, and we are both deeply affected by post-traumatic stress disorder (PTSD). Our limited income, coupled with our disabilities, makes it impossible for us to continue paying for a product we did not want at a cost that was not disclosed. Our initial investment was done with retirement style in mind. Wyndham DOES NOT want to be known as the company that swindles military vets with PTSD or for targeting retirees or the elderly. Yet, all these things happened to us.

I need to share a disappointing experience my son, Darron Allen, had with Wyndham during a timeshare sales deal, hopefully it is taken as a warning. In June 2020, my son and his then-wife attended a timeshare sales event in St George, Utah. What happened next was just not right. The salespeople used pushy tactics and told him things that weren't true. They ganged up on him, and it was way too much for someone with my son’s learning disabilities. The sales pitch was full of confusing terms, and he didn't get the whole picture of how much he'd owe. They even said buying the timeshare would help his credit, but that turned out to be a total lie. What's even worse is that he was unemployed at the time. He shouldn't have even been able to get the timeshare loan or the Barclays credit card they signed him up for. The salespeople gave him a USB drive, saying it had the contract, but it was empty. He had no information about his right to cancel the deal within five days. We had to pay extra just to get a copy of the contract. This has taken a huge toll on my son emotionally, financially, and mentally. As his dad, I'm really upset about how he was treated. It's not right to treat people like this, especially those who need more understanding and support.

Very pushy and not helpful. Read the fine print ! No way to back out. In the initial call they offered me a deal and WOULD NOT accept no. Finally I was convinced into it. You only have 7 days to use it and then you can no longer cancel. Now I'm stuck either spending hundreds more dollars to go on this trip or cancel and not get any money back. They can't do anything and don't value their customers. They can't even extend without 25 /month extra charge. I'm very upset and will not support this company.

We feel obligated to warn other consumers about the treatment that we have received from Wyndham Vacations. We were initially approached by a snake charmer of a salesperson while on vacation in SeaWorld in Orlando, Florida. Who knew this encounter would lead us down a path of deceit, false promises, and financial exploitation. At the core of our issues are false promises, deceptive marketing practices, unauthorized charges, and a lack of transparency related to disclosures leading people into a money trap. It starts by being coerced into attending a presentation under the pretense that we would receive an all-expense-paid vacation after a brief 30-minute presentation. This turned out to be a blatant lie, as the presentation lasted for hours, and we were subjected to high-pressure sales gimmicks. Then they presented us with a contract claiming that we could take over another person's timeshare, which piqued our interest. We were assured that this contract was a one-time offer due to my profession as a firefighter. Promises were made about the ease of booking at Disney resorts, the ability to pass on the contract, and the value of the timeshare turned out to be false. We have already paid over $30,000 to Wyndham for this timeshare, yet we still have more than $30,000 due. This exploitative financial burden placed upon us is unconscionable, especially considering the false promises and deceptive practices employed by this company. As a public servant who risks his life to save others, I find it quite disheartening that a company like Wyndham would take advantage of hardworking individuals like me.

We’ve had the misfortune of getting entangled with Wyndham/WorldMark during a trip to Las Vegas, and we implore you to stay away from them, no matter what they offer you. We were lured into attending a so-called "informative presentation" which was a very pushy timeshare sales meeting where they lied through their teeth and got us to buy into a membership. Five hours of aggressive sales gimmicks, tricks and lies. Beware of their salesmen because they are master manipulators, they fed us nothing but false information about ownership, the affordability, and their massive inventory. They even had the audacity to claim we could rent out the timeshare to make a profit, a blatant lie that has seriously cost us. To add insult to injury, our sales guy conveniently omitted important details about the fees for maintenance and “adjustments”, leaving us blindsided by skyrocketing costs. We were really scammed here. Trying to reach a customer service representative from WorldMark has been nearly impossible. It’s like the whole organization is built around scamming you. We’re put on hold for hours most times, effectively ignoring our concerns. They promised 32,000 credits that never materialized in my account. The whole thing is worthless. They conveniently "forgot" to provide a copy of the actual contract we signed. We only discovered this after returning home and reviewing the contents of the flash drive, they gave us. It contained a generic contract, not the one I had signed. It will cost $15 to get one. This whole thing is fraud and it’s insane to think that they continue to get away with this. Serious legal action is needed to get their operation shut down. Too many people are being scammed with their garbage lies. I’ve yet to receive my contract but have made their headquarters aware of the cons they use to peddle these horrible timeshares. It’s an outdated, useless product and they’re committing fraud to sell them. If you’re in Vegas and you see anything having to do with Wyndham or WorldMark, stay far away. It’s a scam!

We wrote Wyndham Resorts leadership about cancelling our contract about a month ago. When we received a call recently, we thought maybe they were going to act on our complaints, but it was nothing more than an attempt to sell us even more by their Tele-Sales Team. Wyndham Resorts is clearly ignoring our letter. We have articulated our experience with examples of numerous instances of poor customer service, misrepresentation, and the denial of our rights as consumers. We have discovered that there are hidden fees and charges associated with booking accommodation through Wyndham. These fees make it unreasonably more expensive compared to booking independently through third-party platforms. The lack of availability and limited options for booking further worsens the issue, leaving us feeling trapped in a contract that does not align with our needs. They did not show crucial details, such as the Public Offering Statement or the Truth in Lending Clause. It was not made clear to us that we had the right to rescind the contract within a specified period by law. Finally, we made a formal request that Wyndham Resorts rectify this situation, expecting a full refund of any charges, the cancellation of the contract and the associated financial obligations. Additionally, we think we are owed a formal apology for the misrepresentation, manipulation, and denial of our consumer rights.

Make no mistake, Wyndham Destinations does not care about resolving issues with their “Owners”. I have an ongoing dispute with them regarding timeshare contracts that came about through a series of deceptive tactics and financial exploitation. I have outlined to the best of my ability the issues and operated in a respectful manner throughout. Thus far, all I have received is correspondence that includes statements that there is zero evidence of the issues I have outlined. The responses received are nothing short of sugar-coated denial letters. My letters were sent to the President of the company, responses come from someone with the word “Executive” in the title, and include words like “saddened” and “channels of investigation”. Form letters, sent by a low-level paper pusher, in my view. There is zero evidence that any time was spent reviewing my request, other than looking to see what my balance owed is. This entire journey started over 4 years ago, and it was built around simple but deliberate lies, presented by salesmen that said whatever they could to make us believe that we could use this product to reach our collective travel dreams together as a family. Lies and manipulation are the cornerstones of Wyndham Destinations sales practices. Throughout my interactions with Wyndham Resorts, I have encountered numerous instances of misinformation, rushed contract signings, and a lack of transparency. I was not informed of my right to cancel the contract, nor was the Public Offering Statement or the interest rate disclosed to me through the "Truth in Lending" clause. My consumer rights have been violated, and I demand accountability for these unethical practices. I am a Senior Citizen and the Husband to a woman with Dementia. I am aware that the timeshare industry has faced numerous class action lawsuits for deliberately targeting elderly individuals and pressuring them into purchasing timeshares. We will be next in line to join, given the opportunity.

I attended a Wyndham presentation at Margaritaville in Pigeon Forge, TN after being offered free show tickets at a local Walmart. The presentation, conducted primarily by Brandon Burke, was a relentless barrage of Wyndham's timeshare virtues. Even after expressing financial concerns as parents of two, Brandon exploited our vulnerabilities, emphasizing access to Disney World and Disney resort telling us the savings would make the contract worthwhile. He pushed us to put the payment on a Barklays credit card they signed us up for without disclosing the ridiculous interest rate. In a virtual signing meeting with Erick Lee, we were bombarded with digital documents without the chance to review them. Exhausted after three hours, we trusted the sales team's claim that we only needed to do what was necessary for the signing. Since then, Wyndham has harassed us to purchase more points or rent out our RCI time. We declined over five offers, but the pressure didn't subside. Throughout this ordeal, we faced intense pressure from four different Wyndham sales employees who seemed to gang up on us. We were lied to about hotel room availability, and property value appreciation, and coached to direct questions during contract closing to the sales team, not the contracting employee. As public sector employees valuing honesty, our experience with Wyndham was a stark contrast to these principles. It is beyond shameful what Wyndham has turned Margaritaville into. Beware of Wyndham's salespeople. Whatever they tell you – it's a trap!