Wyndham WorldwideReviews of wyndhamworldwide.com

Our experience with Wyndham was the most disappointing and costly mistake we've ever made. In 2025, we entered into three separate contracts totaling more than $112,000 (excluding maintenance fees) based on promises that ultimately proved untrue. After recovering from a near-fatal medical event, we attended a presentation in Panama City Beach after being offered a complimentary sunset cruise. Instead, we endured a four-hour-plus sales presentation, were told maintenance fees would never increase, and were assured booking vacations would be easy. We later learned neither claim was accurate. The cruise that brought us there was also canceled upon our arrival. Because we could not find available bookings using the points and vouchers, we had purchased; we returned seeking assistance. Rather than solving the problem, we were told we needed a higher membership tier and purchased an additional upgrade for $32,700. Availability never improved. Next, a telesales representative told us that Disneyland hotels were included in the program. Relying on that promise, we purchased even more points. When we later tried to book, we were informed that Disneyland hotels were not part of the Wyndham program at all. Today, we own 384,000 points and 5 unused vouchers, have spent over $112,000, and have taken zero vacations. We have not used a single night of accommodations. Meanwhile, the maintenance fees we were told would remain stable have already begun increasing. As customers over 60, we feel misled by repeated sales representations that did not match reality. We trusted the information provided by Wyndham representatives and made major financial decisions based on those statements. Instead of receiving the travel opportunities we were promised, we have been left with substantial financial obligations and no meaningful value. Based on our experience, we cannot recommend this program and urge prospective buyers to verify all claims before signing any agreement.

It has become unbelievably overwhelming to do business with this company in any capacity. They lie in every department. They take an immense amount of time just to respond to concerns. As a paying customer, it is frustrating to know these people have no regard for the actual experience with their service. They only care about taking every last dime they can from you. We have even submitted a complaint to the Better Business Bureau that did not help get us closer to canceling. Their representative, Jamiska Palomares Jovet, blatantly ignored the details of our complaint about this overall experience and why we want to cancel. Nobody should ever sign up for a timeshare, especially not with a company as terrible as this.

I don't even know where to begin. We were lured into a 3 - 4 hour Wyndham sales presentation with promises that turned out to be completely fabricated. Rental income of $2,000 a week? An easy resale market? Points usable anywhere with no restrictions? None of it was true. Not one promise made it into the written contract, the same contract they actively discouraged us from taking home to read. And then the price changed. We understood we were buying for $45,000. The paperwork said $66,000. $21,000 just appeared. No explanation. No accountability. When we realized we had been deceived and tried to rescind, our salesperson vanished. Calls went unreturned for weeks. We were denied copies of our own contracts at the resort. They shut every door in our face while the clock ran out on our rescission rights. That was not an accident. It was a strategy. We have paid over $35,000 into these contracts. Real money. Money our family needed. Extracted through manipulation, high-pressure tactics, and outright deception. If you are sitting in one of their presentations right now, get up and leave. No gift card, no show ticket, no restaurant voucher is worth what comes next. Signed, A devastated family that is still fighting for answers.

Buyer BEWARE & RUN!!!!!! They are a complete joke. High pressure is not even close to how they treat you...they sell you a total crock of lies all wrapped up in a pretty package that you can hardly resist! Not 1% of what we were told is truth and you get stuck in an endless cycle of fees that keep rising and you have no way out! They get you coming and going and if you're extra lucky you will get stuck in a follow up meeting with a smug and heartless salesman who basically laughs in your face when he explains the ACTUAL fees you start to incur after your 2nd year of ownership ends! All I can truly say is; if you don't have exorbitant amounts of $ to blow just don't give them the time of day. Please understand they twist everything and offer you bare minimum details of things you will be responsible to pay, and they offer elaborate vacations that you will never qualify for until you buy THOUSANDS AND THOUSANDS of dollars in package expansions, let alone dealing with all the booking stipulations! Believe NOTHING they say and RUN AWAY as fast as you can!!!

We purchased a timeshare through Club Wyndham Bonnet Creek in Lake Buena Vista, FL, and want to warn other consumers about our experience. Every time we called to book a vacation, we were told attendance at a sales presentation was mandatory — not a perk, but a condition of using what we already owned. At these presentations, we were told the offer was only good that day and that we were part of a "last group" of owners being given the opportunity, pressure tactics meant to rush our decision. We were told presentations would last about an hour. Instead, we were held for many hours, missing paid activities and family time while our seven children waited. We were later told we'd been internally flagged as "difficult," and rather than respecting our time, a representative was flown in specifically to keep us in the room until we agreed to sign. We were told this was a smart financial investment, shown rental listings on a rep's personal phone, and told she could help us earn thousands renting out our points. None of that materialized — no rental income, no guidance, no follow-up. My husband was also told he'd be contacted about a job opportunity with Wyndham. He followed up repeatedly and was ignored. RCI access was presented as included, but we repeatedly encountered undisclosed out-of-pocket fees. Our credit card was also charged without authorization — a charge our credit card company confirmed was an error and reversed, which raised serious concerns about how this company handles members' financial information. We were promised flexibility for our large family but ended up with 108,000 points every other year that were never enough and found the best properties and dates consistently unavailable. Maintenance fees were downplayed with no clear disclosure that they increase annually with no cap. We're sharing this so other families go in with eyes open. Ask hard questions, get everything in writing, and don't let yourself be rushed.

I purchased a Wyndham timeshare after being invited to what was advertised as a one-hour "owner update" in exchange for a $50 city tour. That meeting lasted three hours. By the end of it, under sustained pressure, I had signed for 126,000 points. I had already turned down a Wyndham offer once before, at the Oregon resort where I was a guest, and was followed to my car by a salesperson who told me I was foolish for declining. In New Orleans, that same pressure was applied for three uninterrupted hours until I signed. I was told my points would give me worldwide access to Wyndham resorts, including places like Hawaii, and that I could use or sell them online. I was never given a resource showing point requirements by resort. I've since learned that, in practice, only one resort is realistically available to me with these points, which is the same Oregon property I already had access to before this purchase. I paid for a worldwide vacation portfolio and received the one resort I already had. My contract does include a legal cancellation window, but it was never mentioned verbally during the three-hour presentation, and I didn't see it in the paperwork until after the window had closed. A right that exists on paper but is never disclosed to the buyer isn't a real opportunity to reconsider. After signing, my assigned account contact became repeatedly unavailable and eventually left the company. He was never replaced, and the ongoing support I was promised has never materialized. I'm sharing this here so other potential buyers understand what this sales process can look like before they sign. I purchased a Wyndham timeshare after being invited to what was advertised as a one-hour "owner update" in exchange for a $50 city tour. That meeting lasted three hours. By the end of it, under sustained pressure, I had signed for 126,000 points. I had already turned down a Wyndham offer once before, at the Oregon resort where I was a guest, and was followed to my car by a salesperson who told me I was foolish for declining. In New Orleans, that same pressure was applied for three uninterrupted hours until I signed. I was told my points would give me worldwide access to Wyndham resorts, including places like Hawaii, and that I could use or sell them online. I was never given a resource showing point requirements by resort. I've since learned that, in practice, only one resort is realistically available to me with these points, which is the same Oregon property I already had access to before this purchase. I paid for a worldwide vacation portfolio and received the one resort I already had. My contract does include a legal cancellation window, but it was never mentioned verbally during the three-hour presentation, and I didn't see it in the paperwork until after the window had closed. A right that exists on paper but is never disclosed to the buyer isn't a real opportunity to reconsider. After signing, my assigned account contact became repeatedly unavailable and eventually left the company. He was never replaced, and the ongoing support I was promised has never materialized. I'm sharing this here so other potential buyers understand what this sales process can look like before they sign. v

I strongly encourage anyone considering a Wyndham sales presentation to avoid it. What was advertised as an informational session turned into a sales presentation that lasted for hours. Representatives pushed us to make immediate decisions on the spot. Over the years, we were persuaded into multiple purchases and upgrades based on promises of long-term savings, easy resale opportunities, and increased value. These promises never became reality. Instead, we were left dealing with rising maintenance fees, additional financial obligations, and ownership costs that were far higher than what we believed we were agreeing to sign up for. When we later questioned the increasing fees, we were met with another sales pitch disguised as a solution. We were told that opening a branded credit card and upgrading our ownership would dramatically reduce or eliminate our maintenance costs. After signing, we discovered the benefits were nowhere near what had been represented, while the added debt and interest only made our situation worse. The entire experience left us dumbfounded, misled, and trapped in a financial commitment we never fully understood. If someone approaches you with promises of an "investment of a lifetime," guaranteed savings, or a limited-time opportunity that requires an immediate signature, turn and run the other way. My advice: do your own research, never sign anything under pressure, and don't let free gifts or incentives convince you to sit through a presentation. Looking back, attending these presentations was one of the biggest financial mistakes we've made, and I hope others can avoid the same experience.

Stayed at super 8 in st ignace last year 5 times, 2 or 3 nights at a time. I used discover Michigan. Com to save some. Last year was great. THIS WAS A TERRIBLE TRIP THIS WEEK. AFTER DRIVING 3 HOURS AND GOT TO HOTEL , COME TO FIND OUT THEY WOULD NOT ACCEPT MY DISCOVER MICHIGAN COUPON, AND TOLD ME I WOULD HAVE TO PAY 400 DOLLARS INSTEAD OF THE 180 I PAYED FOR COUPON. HAD TO RIDE IN CITY LOOKING FOR A HOTEL OR DRIVE BACK 3 HOURS. FINALLY DISCOVER MICHIGAN CALKED AND SAID THEY WOULD ACCEPT MY COUPON, BUT I HAVE FRIENDS FROM SPRING LAKE THAT BOUGHT COUPON FOR AUGUST 19TH AND 20TH. AND THEY WONT ACCEPT THE COUPON. SO I HAD TO TELL FRIENDS THAT WE CANT GO UP. CANCELED GOLF PACKAGE AND GOING TO CANCELL TRIP. WTF IS GOING ON WITH THIS COMPANY????????? TERRIBLE