Wyndham WorldwideReviews of wyndhamworldwide.com

This past August my wife, son and I attended the usual informational / sales presentations at one of the Nashville, TN resorts. Wyndham / RCI rarely works with the kind of traveling my family does, so we went in with the attitude that we wanted to get out of our timeshare. During 7 hours or so of discussions, we made it 100% clear that to continue with Wyndham, we needed to use our membership in Paris in October with little out of pocket expenses. Stupidly, we ended up with an upgrade with an oral, but not written, guarantee that we wouldn't need to dig deeply in our pockets for this planned trip. As they say, words are cheap. End result: an additional $15K+ for consolidating two deeds, always increasing monthly maintenance fees, and no / little use of the timeshare, as usual. Contacted the legal person we talked with afterwards by email twice, but never received a reply. The Wyndham agents got their money for their sales quota and that's all that mattered. If we attend a sales presentation in future, probably better to put in earplugs, smile and nod from time to time, and just pray the time passes quickly.

Our ownership with Worldmark by Wyndham began during a trip to Las Vegas for a wedding on September 8th, 2022. After being lured into an extremely aggressive gauntlet that was dubbed a “brief meeting” by the “Concierge”. The presentation included claims that they were the only company partnered with Disney, allowing Wyndham members to stay at Disney hotels. Alternatively, members could choose to stay at a Wyndham hotel, which is the only non-Disney accommodation that provides access to Disney World’s Animal Kingdom. Overall, we are very unhappy with our purchase. We were completely misled regarding the usability and cost of our Worldmark Timeshare. It is far more expensive than we were told, and the availability touted by their sales representatives is far from what we are experiencing. The dishonesty, coercion, and general misinformation surrounding this purchase is at the point of ridiculous. The total cost with interest was also never disclosed, and when it was time to sign the contract, we were rushed through the process and coached on how to respond to the closer’s questions. The entire process is very suspect, even from a legal standpoint. We are demanding the immediate termination of our contract; this has been a bait and switch. Unfortunately, it took us a little time to figure it out.

We went on vacation Sept 2024 and was talked into a sale pitch. They sat there for 5 hours discussing all the things we would get and then the contract reflected nothing they promised. We were in a hurry and just signed (our fault), and then when I got home read it and contacted them about the discrepancies. This is the BIGGEST RIPE OFF COMPANY I HAVE EVER DEALT WITH.

I am writing this review for Wyndham because we were misled throughout their entire sales presentation. We were put in stressful situations and made to feel intense distress in order to push us towards purchasing a timeshare. The reps never explained our rights to rescind the contract if we wanted to and our overall experience with Wyndham lacks good faith with Wyndham employees choosing not to be transparent about many things. Had they been honest with us from the beginning, we would never have agreed to sign anything with them. We were lied to about the availability of Wyndham resorts upon purchase. We were told that this was an investment opportunity that would function like real estate property we would own and be able to rent out for passive income. That was a complete lie. I am diabetic. At one of their high pressure sales meetings where they kept us hostage by holding our ID’s, I informed them multiple times that my blood sugar was dangerously low and can cause significant health problems if not addressed. They didn’t care and continued to pour on the pressure for us to buy something. As my glucose levels continued to plummet, my DEXCOM G-7 meter indicated a dangerous low blood reading of “60”. They agreed to provide me with some fast food from a local carry-out that took about 1 hour to arrive. I also informed them that I was recovering from stage 4 kidney transplant, cardiovascular disease, stage 4 prostate cancer survival, heart attack survival, current osteoporosis, recovery from tractional retinal detachment left eye surgery. I also explained that I served 33 years in the military and suffered from PTSD. My wife Dianne also has had her share of medical issues, including surviving 2 major strokes along with over 20 mini strokes. To make a long story short, their employees didn’t care about our health, and we were pretty much forced to purchase something just so we could leave and get out of there. This was a nightmare of an experience. It

I am writing this review for Wyndham with profound disappointment. My husband James and I have been loyal Wyndham timeshare owners for over 20 years. Our recent experience has left us questioning the integrity of the promises made to us and the values this company upholds. In May, amidst personal family commitments and a longing to see our daughter and grandson from Texas, we found ourselves entangled in a situation that we neither anticipated nor desired. We were approached by Manager Frank Bryant, who presented us with an opportunity that he described would significantly enhance our ownership experience. He mentioned a recent change where owners were allegedly compensated for their deeds and offered more points, supposedly increasing availability. We explained that we are on a fixed income and our primary interest was making the most of what we already had. Despite our reservations, Mr. Bryant assured us of the benefits, leveraging his claim of shared Christian values to gain our trust. This, in hindsight, was a manipulation of our faith and trust. Feeling pressured and rushed, with our family waiting, we found ourselves agreeing to a situation we did not fully understand, misled by the promise of a better owner experience. This has resulted in a financial strain we are ill-equipped to handle, with unexpected credit card debts amounting to $7,000 under the guise of gaining points for maintenance fees. Our attempts to seek clarity and resolution from Mr. Bryant and Ms. Taylor Gharladini have been met with evasion and silence. The lack of response and accountability from the representatives has been disheartening. For every 15 text messages I sent to Mr. Bryant, 1 text would be received from him to schedule a time to talk. After that, we pleaded with him to explain the finances and we never heard from him again. I am hoping this review doesn’t fall on deaf ears by Wyndham and hope they offer us some resolution to the situation we have been put in.

After nearly a decade of ownership, our journey with Wyndham Timeshare has been marred by disappointment and frustration. What initially appeared as a promising opportunity to revolutionize our vacation experiences has devolved into a regrettable financial burden and a lesson in deceptive sales tactics. Our introduction to Wyndham's timeshare program began innocently enough during a vacation, where we were lured into a presentation under the guise of educational enlightenment. However, what unfolded was a relentless onslaught of pressure from a sales representative. Despite expressing our disinterest, we found ourselves ensnared in a five-hour ordeal of coercive sales tactics, eventually succumbing to their relentless pressure. The promise of a buyback program, touted as a safety net, turned out to be a lie, leaving us with a false sense of security. Crucial details regarding the true cost of the agreement were conveniently omitted, and our right to cancel within a reasonable timeframe was never disclosed, robbing us of a chance to reconsider our decision. Over the years, our attempts to make the most of our timeshare have only led to further disillusionment. False promises of additional income through renting and assurances of capped maintenance fees have proven to be nothing more than hollow sales pitches. Multiple upgrades to our contract, each accompanied by lofty assurances, have only served to deepen our disappointment as the envisioned dream vacations failed to materialize.

I emailed customer care as I couldn't find direct email for one of the properties. I needed an answer to a very simple question. If I book with credit card can I pay with cash upon check out? ( recently one of their hotels did not accept cash) I gave address, location, state also stated I plan to make a reservation. 2 days later I get generic response: Thank you for contacting Customer Care. I am truly sorry to hear of your experience in one of our property. To better assist you, please provide us with ; -the name of the guest under the reservation -the location of the property -the check in and check out date -the phone number that you used in this reservation -the confirmation number of this reservation. Once we receive your response with the requested information we will submit your concern to the property for their assistance in resolution. Thank you for choosing Wyndham Customer Care. C Customer care Wyndham Hotels and Resorts I write back: Hello !!! Did you even read my request??? I did not stay at the property YET! I am merely asking if I book with credit card ( if I end up staying there) if I can pay cash upon check out instead of a charge. There was no email for the hotel directly so therefore I am going thru your customer service. Once again, I am only trying to plan the stay there, there fore there is no reservation number. 2 days later I get another response: Thank you for contacting the Customer Care concerning your experience with the property located in PARSIPPANY,NJ. We sincerely apologize the property did not meet your expectations and standards of guest service. This property is independently owned and operated under a franchise, and its management is responsible for meeting standards. We appreciate you taking the time to let us kno w where this property could improve. We are committed to assuring that all properties provide superior service and quality accommodations. Your comments have made us aware of an instance when one of our properties did not meet a valued patron's expectations. The information that you provided will be shared with the property's management, to prevent this type of event from happening in the future. After a review of your concern, the best resolution would be achieved by direct communication between the property management and yourself. Please contact the property management team at 425-775-7447 . Please accept our most sincere apologies for what you have experienced, and for any inconvenience this may have caused you. Sincerely, G Customer Care Wyndham Hotels & Resorts We come from a generic question about property in Washington state to this. I pick up phone and ask for a supervisor to explain what happened. She was apologetic, bla, bla, said they will train the agents etc. I asked if for my trouble she can at least credit my account some points. Of course NOT!!! Since I did not experienced issue at the property. Zero appreciation for someone taking time no address the issue. I truly feel sorry for someone who had a very negative experience they need resolve, when their customer service cannot even answer a generic question. This reflect very badly on their brand, which I will definitely skip upon my future trips

I am writing to share my experience with Wyndham Vacation Ownership, from the initial contact to our most recent interaction, which has left me with mixed feelings. These mixed feelings have led to an extremely complicated relationship with Wyndham, which has been mostly negative and left our family with the feeling that we have been scammed multiple times by Wyndham salespeople. Vital information was either omitted or carefully misrepresented. For example, we were told that we would be able to travel anywhere and be able to visit important resorts in exotic and unique destinations. What they do not tell you is that availability is very scarce and the points that they originally promise you are enough to travel to locations such as Greece or Hawaii, but those locations require an outrageous number of points. It is details such as these that have left us with the incredibly sickening feeling of being tricked into purchasing our Wyndham timeshare and something that is quite difficult for us to shake off. I would never have agreed to pay what came to be an overwhelming $733.47 plus $198.00 for Club Wyndham monthly. I had no idea it would be so much and felt misled by the rep as he had never mentioned that figure and I thought I was clear on my margin. I feel our trust has been taken advantage of, from the initial misleading sales tactics to the recent unmet promises. We entered this agreement with hopes of enhancing our vacation experiences but have been left with concerns over financial commitments and the true nature of our timeshare.