Wyndham WorldwideReviews of wyndhamworldwide.com

I am writing this review to express my disappointment with Wyndham Vacation Club. As self-employed individuals in our 60s, we purchased this timeshare with the dream of creating lasting vacation memories for our family. Instead, we have experienced countless problems and were misled about what we were buying. To start, we were pressured to attend a "30-45 minute" presentation. This short presentation ending being 7 hours of dealing with high pressure sales. They convinced us that we "needed" to upgrade to a deeded property by claiming our existing contract had no real value and couldn't be passed down to our children. We were worn down after seven hours and eventually agreed to the upgrade, even though we had repeatedly explained we couldn't afford additional monthly payments. We've since discovered that many things we were told were simply lies! We were promised our points would always be enough for a three-bedroom suite for 7 nights and they aren't. No one told us the points needed for rooms would increase every year. We weren't informed that maintenance fees would jump by double digits annually. The current $2,500 yearly maintenance fee was never mentioned. The promised "anytime" vacation weeks aren't actually available anytime. The cruise benefits we were promised require booking through a separate company. Just three weeks after that first stay, we had another terrible experience when Wyndham's mistake with our reservation dates left us scrambling to find last-minute accommodations that cost us over $4,000. Even our third visit in July was marred by the same aggressive sales tactics we'd experienced before. As New Jersey residents, we feel we weren't given proper information about our right to cancel this contract. We work hard for our money, and this has become a financial burden rather than the family legacy we were promised.

I fell victim to the deceitful lies and unjust practices of Wyndham. Wyndham takes advantage of hard-working individuals and drains them financially and psychologically. I am here to report on the multiple misleading statements, misrepresentations, and omissions made during the sales presentation, which have led me to believe that I was not fully informed of the true terms of the agreement prior to the contract signing. Originally, during the sales presentation, I was told by Nick (the sales representative) that I could eventually sell my points and use the proceeds to cover my loan payments and even have some leftover as profit. This gave me confidence in signing the contract. Weeks later (when I finally got access to my portal online) I found out that the selling of my points would cover no more than 3 of my mortgage payments. This is a significant discrepancy, and if I had known the truth at the time of the presentation, I would not have agreed to the contract. Not to mention I was also told I could refinance this loan with a bank for a lower rate. Again, I found out this was also a lie as banks do not refinance timeshare loans. I feel that I was misled into believing that refinancing would be a viable solution to reduce my loan payments. I was also never informed of my cancellation rights or the period of which I would have been able to cancel the contract. I did not receive a copy of the signed contract until two weeks after the presentation, at which point I was no longer able to cancel the agreement within the stated time frame. Another significant issue is the misleading information regarding interest charges. Nick specifically told me that if I paid off the loan early, I would only be charged interest on the current balance of the loan. I discovered later that the loan has a fixed interest rate, and that interest is being charged on the total loan balance, regardless of the current amount owed. I feel misled to the upmost degree.

Never buy a Club Wyndham Vacation Resorts timeshare and Never Accept a Club Wyndham Vacation Resorts sales ploy of free gifts to "JUST WATCH a 20-minute presentation with no obligation"!! The sales staff at Wyndham Resorts, 410 Ocean Blvd. Myrtle Beach, SC are hard nose commission-based crooks, who are very aggressive and lie about point system, Wyndham rewards, maintenance fees, buy outs and anything else to lock you into an overpriced program. If the extreme number of ones (1) for this review are your only indication, it should be enough to never go to one of their sales events.

This is an official warning to NOT purchase a timeshare with Worldmark by Wyndham!!! They promise you short presentations and free gifts but they hold you hostage for hours pressuring you and keeping your ID as collateral until you sign a contract. In the first meeting alone, we explicitly refused their offers 6-8 times before finally giving in, just so we could leave. Every trip we took, we were always forced into a meeting described as an “owner update.” They promoted new benefits, explaining how we could sell back unused points to offset costs, so we agreed to increase our loan amount. Then we were specifically instructed not to mention that we wanted to increase our points because we could sell them back. It was like this every time, the continuous lies and deceit!! They keep pushing us to upgrade our package and it has now placed us under severe financial distress!! After each signing, we did not receive our contracts until several days later via email - conveniently after the rescission period had expired. We believe this delay was intentionally designed to prevent us from exercising our consumer rights during the rescission period. We were also never clearly informed that our children would inherit responsibility for both the mortgage and maintenance fees after our death. Why would children get roped into contracts?? The whole timeshare has been nothing short of a waste of time and money. I am highly dissatisfied and don’t recommend Worldmark by Wyndham timeshares.

As a long-time timeshare owner, I've finally discovered the dark side of Wyndham's business practices. During a so-called "mandatory meeting" at Plantation Resort, I was trapped for over four hours by sales representatives Jacob and Dennis, who basically ambushed me—an elderly widow—into signing a contract that was more complicated than my original. They just wanted to take advantage of me because of my age and to pad their commission check! Here's the kicker: these smooth-talking salesmen mentioned a tiny $2,556 fee but conveniently forgot to mention the whopping $14,491 loan. When I tried to get a moment to think and call my family, they had the nerve to question my decision-making abilities. Can you believe it? They pressured me relentlessly, creating this fake urgency that would make a used car salesman blush. The entire interaction was a masterclass in manipulation. No transparency, no respect, just pure predatory sales tactics designed to take advantage of someone in a vulnerable position. They withheld critical information about the loan, my rights, and the true nature of this financial trap. Seriously, their approach was so unethical it should be illegal. I'm demanding one thing: cancel this contract. If Wyndham doesn't step up, I'm taking this straight to consumer protection agencies. To anyone thinking about a timeshare: read the fine print, bring backup, and never—I mean never—let anyone pressure you into a decision on the spot.

My spouse and I attended a WorldMark Timeshare presentation at the Seaside Resort. We were intrigued by the prospect of accessing what was described to us as an exclusive resort only available to WorldMark owners. We were assured of gaining access to all WorldMark and Wyndham locations, alongside promises of the timeshare being a valuable real estate investment that could potentially yield higher returns through the sale or rental of unused points during prime reservation weeks. The sales representatives emphasized the exclusivity of the offer, the substantial savings on travel and lodging, and the ease of booking our preferred destinations without waiting periods due to our dual ownership status, stating that there were no additional hidden fees once we made a reservation. However, the reality starkly contrasted with the promises made. We were not informed of the additional maintenance fees for dual ownership, nor were we told about the non-interchangeability of points between WorldMark and Wyndham without incurring extra fees. The costs associated with booking, housekeeping, resort, and parking fees, alongside cancellation charges, were also omitted from our discussions. For example, we must pay an additional $100 to book and another $100 for housekeeping and at times depending on the location we must pay a resort fee, and parking fees. They also charge a fee for cancellation. None of this information was shared. This omission of critical information misrepresented the actual cost and terms of ownership. This experience has left us feeling deceived by the WorldMark sales representatives, who misrepresented the terms, conditions, and true value of the timeshare contract. We are now burdened with the financial and emotional strain of navigating these unforeseen complications.

We are more than disappointed and completely distrust Wyndham Vacations. We had only been on this contract for twelve months, yet we had already had several negative experiences. After signing up, we received countless calls encouraging us to upgrade. They also invited us to mandatory events for owners. In June 2024, we finally had the chance to use our points, but upon arrival they insisted we attend a 30-minute presentation, assuring us we could leave once our timer went off. Throughout the process, they have successfully manipulated us into maxing out credit cards to finance the product. This negatively impacted on our credit score, leaving us with six months to pay off the deposit at zero interest. We needed to put $1,000 on the card each month to reduce the balance. The rep then pushed us to upgrade and said that we would need to sell the old contract for a new one, which would require another credit check, something we were not willing to do. We contacted the company after we found out that the buyback program did not exist. I found the correct number online but hesitated to call. They also suggested contacting a Fidelity realtor, who said they could list the timeshare but that we might only receive around $3,000, leaving us responsible for the remaining balance. After ten months of payments, my fiancé discovered her credit report showed only 1% of the loan paid off. Confused, she accessed the loan through the Wyndham Destination website, only to find the loan was increasing daily. Despite trying to turn off autopay, Wyndham had a block in place. After calling them, she was able to get them to remove the autopay from the credit card. She then learned not only was there a 15.99% interest rate on the loan, but it was also increasing daily by $7.38. We are holding our breath to see what they say next, but we advise you to steer clear.

We were first exposed to Wyndham Resorts in Florida, where we were subjected to some shenanigans. Then during our honeymoon in the Smoky Mountains, Tennessee, we went to what they said would be a short presentation - about an hour or hour and a half. Instead, they kept us there for over 6 hours! The first salesman couldn't convince us, so he brought in another salesman. This second guy somehow knew things about me that I never told him - like my favorite soccer team. I now believe he looked me up on Facebook to pretend we had things in common to gain my trust. We told them we didn't want more debt since we'd just gotten married, and my wife already had some debt to pay off. That's when they started promising things they never delivered. They said we could rent out the Wyndham property and make good money. They showed us text messages from other people who were supposedly making money doing this. We could combine my wife's debt with Wyndham to lower our payments and that they promised to help us set everything up. None of this was true. We tried to make a complaint, but they said both salesmen had left the company so there was nothing they could do, essentially taking zero responsibility. We tried to make the best of it since we'd already spent so much money, but we could never book the places we wanted. Every time we complained, they'd offer us some deal with "just one more presentation" attached. These always turned into 5-hour sales pitches that wasted our vacation time. I would not be surprised if there isn’t a Facebook page of unsatisfied customers. If there is a class action lawsuit we are on board! What a scam!