Wyndham WorldwideReviews of wyndhamworldwide.com

Our initial introduction to Wyndham came through a cold call offering a free trip to Ft. Lauderdale, with a required one-hour presentation, it ended up being 2 hours. During our initial sales meeting, with representative Daniel Garcia, we were led to believe that the timeshare would increase in value and could be easily resold. That was a lie, no one wants to buy these time shares in the secondary market. Also, time shares do NOT gain value. We were also told that Wyndham resorts were private and exclusive for owners only, which we've found to be misleading. In a later 3 hour grueling session there was no mention of how maintenance fees would increase over time. They used multiple representatives using aggressive sales tactics that left me in tears of frustration. We were pressured into accepting their credit card plan to cover a down payment. The experience concluded with a video contract signing that left us feeling overwhelmed and manipulated. This is a Financial Burden and represents extremely poor value for retired individuals on fixed incomes, as we can no longer sustain the increasing maintenance fees and payments. There was a lack of disclosure throughout our relationship with Wyndham, there has been a consistent pattern of failing to disclose critical information, particularly regarding the increasing maintenance fees and actual costs of ownership.

My recent experience with Wyndham was nothing short of manipulative. What started as a simple 5-day vacation package turned into a nightmare of high-pressure sales tactics and false promises. During the "mandatory class," sales representative Surge promised an easy contract exit after 5-6 months of payments if we upgraded to their Bronze VIP package - a complete lie. The sales process itself was disturbingly orchestrated. We were repeatedly taken out of the room during recorded sessions and coached on what to say, creating a misleading record of our agreement. They rushed us through electronic contract signing without providing physical copies, effectively hiding our 10-day cancellation rights. The representatives falsely marketed this as a real estate investment and claimed Wyndham resorts were exclusive to owners - both demonstrably false claims. When we attempted to follow through with the promised exit process, we were met with endless transfers between departments and complete denial of any exit options. They failed to provide mandatory contract documentation and Truth in Lending disclosures, misrepresented the investment nature of the purchase, and made false claims about property exclusivity. After faithfully making payments as instructed, we hit a wall of bureaucracy and stonewalling when trying to exit. Save yourself the headache and financial burden - avoid Wyndham's deceptive timeshare practices at all costs. Currently pursuing legal action to resolve this nightmare.

My experience with Wyndham Timeshares has been nothing short of disappointing and financially draining. What began as a dream of creating family memories turned into a nightmare of deceptive sales tactics and hidden obligations. The sales process was riddled with misrepresentation. I was falsely told the resort was exclusive to timeshare holders, only to discover this wasn't true. The "brief" sales seminars stretched into six-hour marathons of high-pressure tactics, with salespeople refusing to relent until contracts were signed. The financial burden has been crushing. I was never properly informed about the perpetually increasing maintenance fees (currently $969.05) that I'd be responsible for indefinitely. The promise of property ownership was misleading – I discovered I don’t actually own anything, just the right to make reservations subject to availability. The most heartbreaking incident occurred during a July 2023 trip meant to honor my late daughter's memory. My reservation was completely mishandled, forcing my autistic grandson and me to relocate to a Motel 6. When I sought resolution, I was met with endless runarounds and zero accountability. The rental options promised to offset costs proved impossible and attempts to make reservations have been blocked due to maintenance fee issues. What was marketed as a legacy to leave my family has become a cautionary tale about the predatory nature of timeshare sales. I strongly advise anyone considering a Wyndham timeshare to thoroughly research their options and carefully read the fine print.

Customer service is horrendous in AUS and all they care for is money and upgrades, just avoid these marketing leeches at all costs. Changes to reservations are blocked as my payments are a little behind and would not budge as every commitment needs to be paid by first of the month. Levy keeps going up by double digits and hard to keep up with. There's too many owners compared to reservations available, just hard to find bookings anywhere. Please save your hard earned money and ONLY travel when you feel for a holiday rather than being pushed and forced to use points as they are expiring. Financial stress and holiday burdens. STAY AWAY! Would give them a -5 Rating!

Our experience with Wyndham Resorts timeshare has been nothing short of disappointing. After attending their sales presentation in August 2022, we discovered that nearly everything presented was either misleading or completely false. The salespeople made numerous promises that turned out to be untrue. They claimed points would roll over at no charge and emphasized easy availability of properties, yet we couldn't even book a single week at their lowest-tier resort. Promised access to Disney properties? Another empty promise. The financial aspects were equally misrepresented. We were assured maintenance fees would remain flat – they didn't. The credit card terms and financing options presented were far from reality. They even made false claims about inheritance terms that could affect our family's future. Perhaps most frustrating was their promise of additional vacation weeks outside the Wyndham system. Like everything else, this proved to be another deceptive tactic. When we attempted to book during holidays, we encountered significant discrepancies in our point balance, contrary to everything we were told about rollover policies and point accumulation. The sales presentation was clearly designed to pressure potential buyers with misleading information. Their representatives made grand promises about availability, benefits, and financial terms – none of which matched reality. This appears to be a systematic approach to sales, using deception to secure contracts. My advice: Stay far away from Wyndham timeshare presentations. The promises made in these high-pressure sales environments don't align with the actual product. Save yourself the stress, money, and disappointment we experienced. I strongly urge potential buyers to thoroughly research and verify any claims made during these presentations. Our experience suggests their sales tactics rely heavily on misrepresentation and pressure to close deals.

We learned of Worldmark by Wyndham when we attempted to purchase tickets for a show in Pigeon Forge, Tennessee. I discovered what appeared to be discounted tickets with no strings attached. However, upon collecting the tickets, we were informed that we would need to attend a 45-minute presentation. We figured, "How bad could it be?" so we decided to sit through it. After the initial segment, we were soon approached by representatives who spoke at lightning speed and made numerous promises that were never delivered. We tried to leave, but they kept coming back with various offers, claiming we could stay anywhere we wanted at any time. They also mentioned that our family and friends could use our plan for just $349 for a week-long stay anywhere. Eventually we succumbed to their high-pressure sales tactics. We were never informed that maintenance fees would increase annually by 4%. They also neglected to mention that these fees would be inherited by our children, as they are tied to the property in perpetuity. Another promise made to us was that, amidst all the company changes, improvements were being made in reservations and bookings at these “Exclusive Resorts.” Not only are these hidden costs unsustainable for us, but it’s also borderline criminal behavior perpetrated by Wyndham’s salesmen. Overall, our experience with Worldmark by Wyndham has been pockmarked with challenges and disappointments. What started as an exciting opportunity for vacations quickly turned into a burden of financial strain and misleading promises. We trusted the assurances of exclusivity and value but found ourselves facing rising costs and a lack of availability. This is simply unacceptable, especially when you can book the same rooms for much cheaper online, have no maintenance fee obligation or mortgage payments. We are so sorry we got hoodwinked for thousands for the price of a couple of “discounted” tickets.

Customer service is abysmal. Beware and stay clear. Issue when trying to move a reservation (accidentally selected wrong day when reserving). They charged me for incorrect day and wouldn't refund. Will NEVER stay at a wyndham property. Customer service ice rep was rude. Bad experience all the way around. Shameful

What started as a promised "brief presentation" turned into a horrific 3-hour ordeal that exemplifies everything wrong with predatory timeshare sales. My family, including an infant, was essentially held hostage from 9 AM to 12 PM by aggressive sales representatives Jahmai and Rositsa, who showed zero compassion for our needs or time constraints. The level of deception was staggering. We were fed a stream of misleading information about payment options, including false claims about using credit card rewards to cover maintenance fees. The sales team conveniently "forgot" to mention that their suggested payment solution would require spending four times more than our credit limit! They deliberately obscured the true costs by excluding interest charges and escalating maintenance fees from their calculations. The emotional manipulation was particularly repulsive. As a single-income family, we clearly stated our financial limitations, yet the sales team used our children's future as emotional leverage to push an unaffordable purchase. The electronic contract signing was rushed, and they never informed us of our legal right to cancel within 10 days. Post-purchase, we've discovered that everything from the points package to rental opportunities was grossly misrepresented. We're now stuck with over $2,000 in unexpected charges from what was marketed as a "free trip." Customer service has been equally disappointing, revealing new layers of deception with each interaction. AVOID AT ALL COSTS. This experience has been nothing but a costly nightmare that preys on families' dreams of vacation memories.