Wyndham WorldwideReviews of wyndhamworldwide.com

They promised they would give me a pair of cruise ship tickets. After I booked the cruise, paid for it, and received a confirmation. I was told days later that the cruise had been cancelled. If I wanted to take the cruise, I must have to travel to Charleston, South Carolina, which is 1,000 miles away from my home. I don't want to travel to Charleston for that cruise. As a result, I cancelled the trip without being reimbursed. They promised me I could transfer my points to RCI. I found that the website for RCI never works. I called the RCI operator and she told me that they cannot fix the website and that I had to ask Club Wyndham to fix it. They lied. I used three different computers, Google Chrome, and Internet Explorer and none of them worked. And they refused to fix that site.

When we booked we were told they provided a shuttle to Mayo when I questioned again when we checked in and was told yes. Next morning when we say we would like to be taken at noon and then picked back up at 3 oh that doesn’t work he’s off at 2, told we could just uber back!?! So that costs us an extra $28 The next day we had to drive ourselves which cost us $12 parking and the inconvenience when that was supposed to be included in our room. I had to ask for towels the because no one came to change out towels or empty the garbage's, when I questioned why was told that we needed to sign up for that service like the sign in our room told us but there was no sign informing us of this requirement. Hot tub and kiddie pool and ice machine were out of order the entire time we were there. Coffee was disgusting and there was not a single piece of fresh fruit to be had at the breakfast that was included. I asked to visit with a manager Beth who was not available either time I asked to visit with her. When I asked to cancel and get a refund was told I could cancel but no refund would be issued since it was past the cutoff time.

Un engaño total....

Do not vacation with Wyndham, they will rope you into a financial obligation that will drown you and your family. They take advantage of vulnerable families and do not care about their owners’ well-being. We were walking on the board walk in Panama City Beach when we passed an information booth offering free tickets. I was worried there was a catch, but we were told all we needed to do was show up to Club Wyndham and listen to a presentation for an hour. That was a huge lie. They took us and our children into a small room holding way too many people. We were forced to listen to someone talk and talk and talk. We finally thought it was over and then we were abruptly forced to follow someone else who continued to talk about signing up with Wyndham and why we should sign up. We consistently said no more than ten times. We made her aware that it sounded nice, but we needed to focus on our special needs son. The pressure continued while my husband continued to say no. The children were getting restless and hungry, so I was starting to say okay because we just wanted to leave and enjoy the vacation we had left. When we finally gave in, it had been almost 7 hours. At no point were we clearly informed of the total financial commitment. Instead, the presentation left us with the impression that the time share would be a good option for our family. But it wasn’t until later that we realized the actual financial burden it would be. Wyndham was dishonest with us and left us with this financial restraint. We are absolutely devastated.

As a long-term Wyndham timeshare owner, I will detail my frustrating 20-year journey, beginning with Fairfield Resorts in 2003 and continuing through Wyndham's acquisition. The review reveals a pattern of misleading sales tactics and unfulfilled promises. Initial sales pitches promised property ownership, investment appreciation, easy resale options, and flexible vacation booking. However, these claims proved false over time. The owner discovered they merely had the "right to use" privileges rather than actual property ownership, and booking desired locations and dates became increasingly difficult. They use aggressive sales practices, including mandatory "brief" presentations that routinely extended to 3-4 hours. Sales representatives consistently pushed for additional point purchases, often using deceptive tactics like fictional "special deals" and false urgency to pressure buyers. Maintenance fees, initially presented as stable, increased significantly over the years. The promised flexibility in vacation booking proved illusory, with better accommodation consistently restricted to higher-tier members, creating pressure to purchase more points. A particularly concerning revelation was the misrepresentation regarding inheritance - children are obligated to accept the timeshare and its associated maintenance fees, contrary to the initial presentation of it being optional. In 2024 at Star Island in Orlando, the pattern of extended sales presentations and delayed "gifts" continued, demonstrating that these practices remain unchanged despite decades of customer complaints. Overall, Wyndham practices systematic misrepresentation and aggressive sales tactics that have persisted throughout the ownership experience.

My experience with Wyndham Vacation Resorts has been deeply disappointing. What began with a promise of "free" show tickets in Las Vegas turned into a nightmare of aggressive sales tactics and unauthorized actions. The initial "brief breakfast presentation" stretched into a grueling 5 hour ordeal, setting the tone for what would become a pattern of deceptive practices. The sales team ran unauthorized credit checks, pressured us with fake "one-time offers," and even suggested we misrepresent our financial information to qualify for better rates. We were saddled with an excessive 15.49% interest rate, and after spending nearly $20,000, it's clear their claims about this being "the most cost-effective way to vacation" were completely false. The problems didn't end with the initial sale. During a recent stay in Florida, what was described as a "mandatory owner's meeting" was actually another high-pressure sales attempt. Most disturbingly, they opened a credit card without my consent and tried to pressure me into making financial decisions without my spouse's knowledge. The RCI exchange program, touted as offering exclusive access to external properties, has proven difficult to use, with constant discrepancies between online availability and phone representative information. Annual dues and fees were misrepresented, and crucial information about our rights under the Truth in Lending Act was inadequately disclosed. Save yourself the headache and financial burden - avoid Wyndham Vacation Resorts' timeshare program at all costs.

Don’t do it. They are salesman that is all. They take advantage of you so they get a paycheck. There isn’t any availability for good hotels when you need them. I’ve been a part of them for less than a month and can’t find anything for my vacation is coming up. I let it be known that I travel often And more so last minute and they told me this would be the perfect program for me. It is not. This was a terrible investment and they took advantage. It is inhumane and not right. Do not sign that contract and if you do, go home and have buyers remorse, check your states laws as to when you can get out of signing that. Mine was seven days and I missed that. I had no idea. When I asked them at signing what that would look like if I changed my mind, he did not give me the option of getting out of my contract within the grace period. These people took advantage of me. It feels awful.

I have had it with Wyndham! Do yourselves a favor and keep away from these scammers. I have attempted countless times to get hold of Devin, Jason and Dustin to cancel our membership with them because they deliberately lied and took advantage of our kindness. It frustrates me that they ghost their clients and refuse to speak with us. I have emailed them. I have sent text messages all to which none have been answered. I sent a letter to a Mr. Michael Brown detailing the lies that were told and how they suckered us into buying a membership that is both useless and financially draining and still haven’t received a response. It makes me wonder if he knows exactly what his employees are doing and refuses to acknowledge it. These representatives DID NOT tell us that there was a certain time limit we were allowed to cancel the membership. They purposely leave out details or verbally promise you something entirely different than what is on the legal paperwork. These people are con artists, and they know how to cover their tracks on legal paperwork. If Wyndham refuses to cancel our contract that was sold to us using false information, I will seek attorneys to get the job done. I don’t take kindly being lied to and scammed out of my money.