Wyndham WorldwideReviews of wyndhamworldwide.com

Wyndham Vacation Ownership offers “free gifts” to trap people into making purchases that they cannot financially afford. Even if the affordability was there, the ability to use the timeshare is not. We were told we would receive a hotel gift card if we went on a short tour of the hotel. We agreed and arrived early the next morning but unbeknownst to us, we were escorted by bus to an unknown location and subjected to a relentless sales presentation that lasted several hours. They embedded into our brains the private destinations only available to “owners”. We would own a portion of real estate with this billion-dollar company. We were led to believe a Wyndham Timeshare would be an investment in real estate. After several hours of back-and-forth conversations, we reluctantly agreed to the ownership, under the understanding that cancellation would be an option. However, no details on how to cancel were provided as we were breezed through many sections of the contract when we signed. We have faced numerous issues with the timeshare, including difficulty accessing the booking website. We had even more problems trying to pay our fees, even though we contacted customer service for months to resolve it. This led to our payments being declared “delinquent” and resulted in credit disputes still pending. We have gotten zero use out of this timeshare. It has overall been a nightmare, do not subject yourself to their scams!

Our timeshare with Wyndham has been a pain since we started. The representative who stopped us said we could get free tickets and a free stay at Wyndham just by attending. We told her we were still uninterested, so she added $100 and tickets to Dollywood and free meal vouchers to local restaurants. I finally agreed just to view the presentation with my wife and our daughter. The representative wrote down the promised items on a piece of paper, sealed it in an envelope, and assured us the person checking us in the next day would provide the items. When we checked in, however, the envelope only contained a $100 voucher. The lady who checked us in said there was nothing she could change. That was just ONE of many deceptive tactics. It’s only gotten worse since that day. They told us we could cancel the contract within 10 days, but when I called Wyndham a week later, I was informed it was too late to cancel the contract. So, once again they lied to us, either about the recission period or that we were too late to cancel. It just ended up being lie after lie with them, so if your thing is being lied to, Wyndham is the perfect option.

We made reservations at the Wyndham Sea Gardens in Pompano Beach Florida at the beginning of October, 2024. We arrived from England to check in on the 8th of February, 2025, and were told that they did not have our reservation. The truth was that they had overbooked, and were turning away anyone who had not booked directly through Wyndham. I pleaded with the receptionist and although she went to speak to her manager, they were unwilling to find us alternative accommodation, and were complicit in lying about not having had a reservation for us. This is in spite of the fact that we had paid in advance and received a confirmation which I produced for their inspection. This is not what is expected of a respected brand. Advanced notification of over-booking, and actually relocating customers that they have inconvenienced, and left stranded isn't to much to ask in my opinion. Treating customers with disregard is absolutely disgraceful!

My husband and I were contacted by Wyndham Vacations offering us a weekend package to destinations not originally on our travel plans. We advised them that we would be in Washington, D.C and they then proposed a stay in D.C. We scheduled a sales meeting for 9 a.m. to avoid disrupting our day, as we had planned a trip to the zoo later. We were assured the meeting would last no longer than an hour. Although we communicated that we were not interested, we were still persuaded to take a tour. We were promised services such as concierge assistance and simplicity of booking. We were offered bonus points and, feeling worn out by 2 p.m., we reluctantly signed to end the meeting. Three days later, we contacted the company to inquire about the promised “welcome call.” However, after two scheduled phone appointments, neither call was ever received. We took it upon ourselves to watch all the online tutorials and booked a trip to Atlanta. We explored other options; we found that we either lacked enough points or there were no rooms available. Upon arrival in Atlanta, we were informed that attending a sales meeting was mandatory as part of the annual membership. We scheduled the meeting for 8 a.m., as our daughter was unwell, and we hoped to finish quickly. 35 minutes into the presentation, our daughter became ill and vomited in the hallway. As I cleaned her up my husband was whisked away to the sales area. We explained we were uninterested and were promised to be taught how to rent out the unit for profit. He completely ignored our daughter feeling ill and needing rest. Mr. Torres then brought over his supervisor, who told us the meeting would only take a few more minutes as they reviewed our current plan. However, when they returned, they claimed that if we didn’t upgrade, Wyndham could revoke all our bonus points. We are stuck with a product we cannot use, and we were forced into purchasing. Stay away from Wyndham!

Wyndham Vacation Ownership will not silence me as their business is built on a mountain of lies and immoral practices. They have yet to grant my request for cancellation, despite exercising my right to rescind the contract within the allotted period of time. On 10/26/24, we attended a presentation where we were pressured into signing an upgrade agreement. During the presentation, we were surprised with an additional $19,600.00 charge on a newly opened credit card, on top of the $1,300.00 monthly payment to be charged to my Barclays credit cards. This card was tactfully hidden from us at first; we granted signatures for a credit check not a new credit card. We were also required to recite a prepared script during the signing process, which raised significant concerns about the transparency of the transaction. Within the next few hours, we had regrets. We have made multiple attempts to cancel the transaction. I personally called Anthony Casper at 7:24 PM that same day to cancel the agreement, to which he became confrontational and unprofessional. We followed up with a second call at 8:12 PM, during which Mr. Casper acknowledged our cancellation request and promised to "start the paperwork first thing in the morning." We also left a voicemail with the title company expressing our intent to cancel. On 10/28/24 Mr. Casper confirmed via text message that he had "notified Corporate of our intentions" and stated that cancellations are honored if requested within 5 days of purchase. However, charges are still being processed on our credit cards, and Mr. Casper has become unresponsive to our communications, suddenly claiming that cancellations must be handled directly through corporate. We have thoroughly documented all communications, including phone calls with timestamps, text message exchanges, voicemails, and the high-pressure sales tactics employed during the presentation. Do not sign your life away to this company. I am stunned that they are still in operation.

My experience with Club Wyndham has been nothing short of disappointing and frustrating. What began as an enticing presentation during a stay in Branson, MO quickly devolved into a costly mistake that I feel compelled to warn others about. The sales pitch was masterfully crafted, painting a picture of luxurious vacations four times a year and a valuable legacy for our children. We were pressured into making an immediate decision with promises of bonus points and exclusive offers that would "never be available again." However, the reality has proven to be drastically different from what was promised. The first red flag appeared when we attempted to book our initial vacations. Despite having a substantial points allocation, we struggled to find availability at desired locations. When we finally managed to secure a week in New Orleans, it consumed more points than our annual allowance – hardly the efficient vacation solution we were promised. The most alarming discovery came when researching our options to exit the contract. Our $20,000 investment had plummeted to a mere fraction of its original value, with similar timeshare points being sold on eBay and Redweek for about 1% of what we paid. Even more concerning was learning that our children would be obligated to inherit not just the timeshare, but also its associated debt and maintenance fees – a crucial detail conveniently omitted during the sales presentation. Instead of acknowledging these issues, Wyndham's response was to attempt selling us additional "benefits" for $5,000, comparing it to upgrading an iPhone. This tone-deaf approach to customer service, combined with their deceptive sales tactics and the product's failure to deliver on its promises, makes it impossible for me to recommend Club Wyndham to anyone considering a timeshare purchase. My advice? Thoroughly research timeshare ownership and read reviews from current owners before signing any contract, regardless of how appealing the presentation may seem.

I wish I could give Wyndham zero stars. Scam, scam, scam, don’t sign anything with these con artists. It starts with a call promoting a stay, typically discounted but only if you attend a presentation. You end up stuck there for 4 hours. These reps will deliberately take your license to hold you hostage in their presentations and won’t allow you to leave. They offer you incentives for attending, but these gifts are not “free” because you pay it with a signature and a lifetime of being locked into bogus fees for something you can never use. They tell you it's Real Estate (lie), show you unobtainable vacations, and tell you that you can rent it to make money…Save yourselves the headache and financial ruin; don’t do business with these people. Take it from someone who was scammed. I promise the CEO will hear from me until they release me from this useless purchase.

I would not touch this company with a barge pole. In my opinion they are sharks who lie to get you to attend their hard sell sales presentation on payment of a refundable deposit which they refuse to pay back. They fob you off every time you ask for it with 'it will be refunded, you need to wait a few more days'. Goodness knows how much they rip people off who buy a timeshare. I believe they are there to relieve you of as much money as they can. They bring down the reputation on the entire Wyndham Group . Very disappointed .