Wyndham WorldwideReviews of wyndhamworldwide.com

Our timeshare contract with Wyndham Resorts, signed on February 14, 2024, started with a $1,540 down payment. My husband, Kevin, and I were grossly misled by their sales representatives, resulting in a purchase we repeatedly said we could not afford and did not want. The numerous misrepresentations and outright lies we were told during the sales presentation have left us financially burdened and emotionally devastated. They quoted a favorable point-to-dollar rate for such rentals, which we later discovered was less than half what they said—a blatant lie. Their first offer was $28,000, which we rejected, explaining we were considering selling our timeshares due to financial strain and our camper lifestyle. I specifically asked if points could be used for RV campgrounds, a pressing need for us and we were assured we could, and we later confirmed this was impossible—another major selling point, which turned out to be a lie. When we reiterated our inability to afford $22,000 (their revised offer), they suggested renting out points to cover maintenance fees, claiming Wyndham would help—a promise that proved untrue. They also warned that our children would inherit the timeshare’s obligations unless we upgraded, assuring us that with this purchase, unused points could cover housekeeping fees after payoff, sparing our children any burden. This, too, was misleading. After reducing the price to $15,000 with a $1,540 down payment, Wyndham salespeople assured us, we could sell back points by March 31 at $100 per 10,000 points to offset our maintenance fees (rising from $1,800 to $2,400 yearly)—yet another lie, as no such program exists. They promised a “do not bother” list to avoid future presentations (broken at Daytona in November 2024) and a personal follow-up to navigate the website (never provided). Exhausted and overwhelmed, we caved, signing a contract we didn’t fully comprehend, trusting their assurances. This is such a fraud.

My wife and I regret ever doing business with Wyndham Destinations. They ran my credit multiple times without my knowledge. The staff is rude & constantly lie! When we asked for a copy of the contract they provided us with a 800 number, When we called that number they gave us another number to call just to give us the runaround. This business has been nothing but a headache & a financial nightmare. Please stay away if you are a potential buyer!

I wrote to the CEO of Travel and Leisure as the owners of Wyndham and Worldmark Resorts, as a frustrated and misled owner stuck in a money pit of a contract. Pleading for his personal intervention to resolve a situation that has caused me significant financial and emotional distress. At 81 years old, widowed, and no longer able to travel, I trusted this company to provide a solution to my rising maintenance fees and limited booking availability. My goal was to consolidate my Worldmark and Club Wyndham points into a single contract with Travel + Leisure, eliminating my maintenance fees and improving accessibility. Instead, I have been subjected to deceptive sales tactics, unfulfilled promises, and an escalating financial burden—now with two separate contracts, two maintenance fees, and two mortgage payments. I respectfully request the immediate cancellation of all my contracts with Travel + Leisure Co., including my Worldmark ownership and the recent Travel + Leisure upgrade, as well as relief from the $14,000 down payment I was pressured to place on a credit card. My journey started at Worldmark in the early 2000s when my late wife and I purchased a modest 6,000-point package, lured by promises of easy booking and the ability to pass it to our children. Over time, we increased our points to 15,000, only to face rising maintenance fees, shrinking availability, and relentless sales pitches disguised as “updates” at every trip. I quickly learned there is no viable secondary market for resale—while one technically exists, owners are desperate to unload their contracts for less than $100, a detail never disclosed to me. After my wife’s passing two years ago, I sought to simplify my obligations and reduce costs. Their response was to continue to try to upsell me. Now, several months later, all I have gotten is notices of a delayed process with no idea what the outcome will be. I am not very hopeful that they will do the right thing.

Purchasing a Wyndham timeshare has been nothing short of a financial and emotional disaster. What began as an enticing "free" presentation quickly devolved into a predatory sales experience that has left my partner and I feeling deceived, and financially drained. The sales tactics employed by Wyndham are nothing less than aggressive manipulation. Promised as a brief two-hour presentation, these smooth-talking salespeople spun elaborate lies about investment potential and easy resale, which turned out to be complete fabrications. Each interaction with Wyndham feels like walking into a carefully designed psychological trap. Their representatives consistently push for more point purchases, obscuring the mounting debt behind seemingly manageable monthly payments. The bait-and-switch continues across multiple resorts, with every vacation turning into another high-pressure sales opportunity. The most infuriating aspect is their complete disregard for customer well-being. Misleading information about inheritance, maintenance fees, and usage rights reveals a company more interested in extracting money than providing genuine value. Their customer service is a cruel joke, only engaging when additional purchases are on the table. Wyndham doesn't sell vacations; they sell false dreams and financial nightmares. Save yourself the heartache and run far away from their predatory timeshare system

I want to warn potential buyers about the predatory sales tactics and misleading promises of Wyndham Vacation Ownership. What started as a seemingly innocent two-night stay turned into a traumatic high-pressure sales ordeal that left me trapped in a useless timeshare contract. The sales presentation was nothing short of a nightmare. What was promised to be a quick one-hour meeting stretched into a grueling six-hour marathon of manipulation. The sales representative, Fernando, was relentless, completely disregarding our repeated attempts to decline. We were cornered, exhausted, and ultimately coerced into signing a contract we never truly wanted. The reality of the membership is far from the glossy picture painted during the sales pitch. Promises of easy bookings and exclusive perks are nothing but empty words. In practice, I've found zero availability that works with my schedule, and customer service is non-existent. When I reach out for help, I'm met with silence - except for persistent calls trying to sell me more points. The most disturbing part? They deliberately withheld information about cancellation rights, causing me to miss the cooling-off period by just one day. It feels like a calculated strategy to trap unsuspecting customers in a contract they can't escape. Save yourself the stress, financial burden, and emotional manipulation. Avoid Wyndham Vacation Ownership!

Lehi, Ut. Great location, right down the street from the famed Lehi Roller Mills (original Footloose). However, I stayed for 2 days over the weekend. Contrary to their website's information, their pool and spa was completely closed. I found out after first night that there would be no housekeeping on the weekend. There was one tiny wastebacket for the entire room. One. None in the bathroom, none near the beds, none by the desk, and no housekeeping. Blankets and bedspreads thin as sheets, nearly froze (late Mar). Was never greeted and we were in and out a lot. Supposedly non-smoking, but cigarette smoke blew us away on the elevator on day one, and the entire 3rd floor was drenched in it. The smoke didn't go away until day 2. I woke in the middle of the night (I'm allergic to it) with a really sore throat and a severe headache. So even though I couldn't smell it in my room, it permeated the hallway, and it got through the vents. Not a non-smoking hotel. Final blow was when I requested a late checkout on Monday morning. They weren't even at half capacity, but it was denied. When I challenged the denial, Max, the 'manager', admitted that they weren't full but said that they used a 'formula' to determine if a late checkout was available. It was not. I called corporate, they called Max, and Max hung up on corporate! Horrible, horrible manager. I filed a complaint with corporate and he sends me an apology email, blaming me for not requesting the late checkout sooner during my stay. WTH? Why would that matter? When I approached him to pick up a key, he sat on the phone for five minutes, refused to even acknowledge me and my toddler, waiting patiently, while he chatted away. Max is a discredit to Days Inn. He doesn't belong near people, let alone pretending to 'serve' them. Avoid this hotel like the plague. A dump, dishonest, disingenuine, and managed horribly by Max.

I feel compelled to warn others about our family's horrifying experience with Wyndham Vacation Club. What was supposed to be a fun weekend trip to Las Vegas turned into a relentless, high-pressure sales trap that left us feeling deceived and manipulated. We booked and paid for our stay independently, but upon check-in, we were approached by Wyndham representatives and pressured into attending a "quick" sales presentation. What was promised to be a brief, no-pressure meeting dragged on for over three hours and became an exhausting psychological sales onslaught. Our sales representative, Richard Arena, used every deceptive tactic—emotional manipulation, false promises, and aggressive pressure—to push us into signing a contract we later discovered was built on lies. We were told: ✔️ We could book any resort, anytime, with ease. (False.) ✔️ We could rent out our timeshare for profit. (False.) ✔️ Ownership wouldn’t be a lifelong obligation. (False.) Perhaps the most disturbing part? The sales team intentionally separated us from my parents—clearly to prevent them from giving us advice or voicing concerns. The contract we signed is nothing like what was presented. Maintenance fees, booking availability, and ownership terms were wildly misrepresented. Wyndham's entire process is designed to trap unsuspecting families into costly, long-term financial commitments that are nearly impossible to escape. At this point, we are considering legal action to cancel the contract and expose Wyndham’s deceptive practices. If you are considering a timeshare with them—don’t do it. Learn from our experience and avoid this predatory company at all costs.

Our son was about three, when Wyndham really pushed the idea that owning a timeshare would help us create lasting family memories and leave a legacy for him. They convinced us it would be an asset for his future. However, it quickly became clear that it was more of a financial burden due to the skyrocketing maintenance fees and other hidden costs, which weren’t fully explained to us. Wyndham also promised the timeshare would increase in value, but we later found units being sold online for as low as $1 or even $0.01, proving that it had no real value. This is particularly frustrating because the way the timeshare was painted to us was as a real estate investment. In fact, Wyndham salesmen constantly used real estate phrases like equity, deed, etc. We were also given the assurance of rental income, which is clearly not happening considering we’ve only been able to book 3 short vacations for ourselves, despite attempting to book a reservation close to 15 times. In the past five years, we’ve spent over $10,000 on costs and fees to take those three short trips, each lasted just two or three nights—thanks to our limited points. Wyndham never fully disclosed the interest rate or explained all the associated fees, so we’ve been stuck with unexpected financial obligations that far outweigh any benefits. Furthermore, we were never provided with crucial information like details regarding our legal right to rescission, or the total interest percentage for our loan. Looking back, we’re incredibly disappointed by your misleading practices and lack of transparency