Wyndham WorldwideReviews of wyndhamworldwide.com

My experience with Worldmark began in 2022, when their representatives approached us at our hotel entrance, offering to show us a new hotel on the strip with the promise of a free lunch and two complimentary nights if we attended “a brief presentation”. Upon check-in for the presentation, the staff demanded I surrender my driver's license, saying it would only be returned after the presentation concluded. I was held captive and allowed their aggressive sales team to wear me down to my core. Each time I expressed disinterest the sales team claimed we would never be allowed back if we left, as this was a "one-time deal". What was presented as a 90-minute presentation turned into an exhausting four-hour high-pressure sales session that consumed our entire day. They strategically analyzed my financials, finding me as the better candidate because I had no existing loans. Under this pressure, I agreed to buy 10,000 points for approximately $20,000. Fast forward, I wrote the company directly only to be dismissed with the added insult of being accused of working with a “timeshare exit company” – if that claim was accurate, it would be irrelevant anyway. They are simply trying to deflect from the salespeople’s unethical tactics. My issues are with Wyndham’s fraudulent activities, which they are clearly not owning up to. These people are vultures; avoid them at all costs!

Our experience with Wyndham has been nothing short of nightmarish. What began as a "free vacation opportunity" turned into a 5.5-hour high-pressure sales presentation followed by a rushed 30-minute contract signing that left no time for proper review. Sales representatives collected our driver's licenses at check-in (likely for unauthorized credit checks and to hold us beyond the 90-minutes), instructed my wife to falsely claim employment status to qualify for financing, and completely fabricated a non-existent Disney affiliation that was our primary reason for purchasing. The booking process has been abysmal—we've secured exactly ONE reservation out of twenty attempts (a 5% success rate). Ironically, we can book the same accommodations through their website at lower rates than what we pay as owners. They misrepresented worldwide travel opportunities, cruise discounts, rental car access, and potential rental income, while conveniently omitting crucial details about maintenance fees and membership costs. Our single attempt to use the membership in New Orleans devolved into confusion, dismissive treatment, and another ambush presentation attempt. We strongly advise against doing business with this company.

What started as a promised "1-2 hour presentation" with Wyndham Vacations turned into a 4+ hour high-pressure sales marathon filled with blatant lies. The sales team falsely claimed points never expire, resorts were exclusive to owners, and ownership was a valuable investment with tax benefits. They misrepresented resort locations as being close to attractions when most are an hour away, and promised amenities like dog-friendly accommodations that don't exist. Despite knowing my partner's unstable financial situation, they proceeded with financing and secretly opened a second loan in my name without proper disclosure, resulting in nearly $1,000 in monthly payments including various hidden fees. After purchase, using our "vacation ownership" became virtually impossible. We discovered undisclosed booking fees, mandatory 3-night minimums, and points that decreased in value yearly. The booking system constantly failed, and we received daily harassing calls about "expiring points" while facing extremely limited availability. When we did manage to book stays, we were relentlessly pressured to attend more sales presentations during our "vacation." Our promised 200,000 points turned out to be only 144,000, points were mysteriously deducted without services being provided, and unexplained charges appeared that were never refunded. The "Vacation Sidekick", "VIP", and "Travel Up" partners are not helpful and cost more than using other booking services. ***Don't make the mistake we did – Wyndham's entire business model relies on confusing and pressuring customers into contracts they don't understand, then making it impossible to use the service as advertised.

After years of manipulation and deceit, I feel compelled to warn others about Wyndham's predatory sales tactics. What began as an innocent purchase in 2004 has morphed into a financial nightmare and emotional rollercoaster. During our Smoky Mountain vacation, the front desk insisted we attend a presentation about "important membership changes." This innocent-sounding update turned into a high-pressure sales ambush with a representative named Mr. Jeter, who aggressively pushed us to purchase more points to "reach a new level" with "priority booking." When we had second thoughts and tried to cancel the next day, Mr. Jeter's rudeness reduced my wife to tears before abandoning us to another salesperson to handle the cancellation. Our most recent disaster occurred in Myrtle Beach. Again, we were lured in with promises of a short, informative session about "new changes." Two exhausting hours later, I discovered I'd been tricked into signing not one but TWO contracts. After paying $15,000 to clear one credit card, I was horrified to find a second contract for an additional $19,814.17—equating to an outrageous $1,635.71 per night for a simple week's vacation! At 78 years old and on a fixed retirement income, this predatory tactic has devastated my financial security, especially following my wife's passing. The pattern of deception is consistent: salespeople boasting about being "top performers" but abandoning us when we decline their offers; false claims that upgrades are "today only"; blatant lies about timeshares being "appreciating real estate investments"; and crucial information concealed about maintenance fees being perpetual obligations that transfer to our heirs.

What began as an enticing offer in a casino quickly devolved into a frustrating timeshare nightmare. Lured by promises of flexible travel options, gift cards, and seemingly advantageous vacation opportunities, we were persuaded to purchase the smallest possible package. The initial sales pitch painted an attractive picture of worldwide travel and Disney Park access. However, reality proved starkly different. Booking availability was extremely limited, effectively rendering our investment nearly worthless. Despite being told we could easily book locations in New Mexico, Colorado, California, Florida, and Mexico, we managed only two stays—both in Las Vegas. The high-pressure sales tactics continued even after our purchase. A promised "one-hour" membership update meeting stretched to 2.5 hours, with persistent attempts to upselling. Customer service was equally unhelpful, providing ambiguous exit strategies that required additional costs. Contrary to initial assurances, fees have consistently increased annually. What was marketed as a flexible, cost-effective travel solution has become a financial burden with minimal tangible benefits.

I'm reporting on my experience with Wyndham Vacation Ownership. What began as a supposed "free trip" win from a wedding expo raffle quickly revealed itself as a deceptive sales scheme. We were required to pay $532 for a "discounted" hotel stay in Florida, plus taxes and airfare, with the obligation to attend what was described as a 90-minute meeting. In reality, this meeting lasted SIX HOURS of relentless pressure from multiple salespeople. They portrayed the timeshare as an amazing investment we could pass down to our children, emphasizing "priority booking" and "bronze status" benefits. The high-pressure tactics continued until we eventually signed documents, we barely had time to review. Key concerns include: We were never properly informed about our legal right to rescind the contract. Our contract was mailed to us AFTER the rescission period expired. The loan terms and interest accrual were not clearly explained before signing. We were unable to book trips on three separate occasions despite availability claims. Our dedicated sales representative became unreachable once we had signed the paperwork. We've spent $8,300 so far with zero vacations to show for it. What was marketed as a "lifetime opportunity" has become a lifetime burden. Wyndham's sales tactics feel deliberately misleading, designed to rush consumers into commitments without full understanding of the financial obligations or contractual limitations. I strongly caution others to avoid these high-pressure presentations and carefully research timeshare ownership before considering Wyndham Vacation Ownership

I am a Worldmark founder owner. The sales departments can and are deceptive in things they share with you. If they tell you something get it in writing. Don’t assume they are honest. They are not. They are all about making a buck vs helping you.

After purchasing a Wyndham timeshare in 2021, our experience has been nothing short of disappointing. The initial sales presentation in Myrtle Beach was high-pressure and manipulative, lasting 3-4 exhausting hours. We were shuffled between multiple rooms, repeatedly pressured to make a purchase, and never given adequate time to review the contract or understand our commitments. Despite investing approximately $25,000 and having an ongoing mortgage of $45,095, we have been unable to effectively use our timeshare points. Attempts to book vacations in Wyoming, Idaho, Montana, and Kentucky were consistently unsuccessful. When we finally managed a family vacation in Tennessee in 2023, we were again subjected to a lengthy sales update meeting that consumed valuable family time. The sales representatives made numerous promises of personalized assistance and easy booking, none of which materialized. Contact numbers provided by Steven Tilimon and Alaura went unanswered, leaving us feeling abandoned and misled. Most shockingly, we never received the actual contract we signed, preventing us from fully understanding our ownership rights. Our advice to potential buyers: be extremely cautious. This timeshare has been more of a financial burden than a vacation opportunity.