Wyndham WorldwideReviews of wyndhamworldwide.com

My wife and I purchased our Wyndham Vacation Resorts believing it would provide us with seamless family vacations. Instead, it turned out to be a major financial burden filled with hidden costs, escalating maintenance fees, and broken promises. If you’re thinking of purchasing a timeshare, DON’T DO IT! Their sales reps are not above lying and will say ANYTHING to get you to buy a timeshare, speaking from experience. Don’t go to the presentations, I promise you whatever they’re offering as an incentive is not worth it! Some of the things they don’t tell you up front: Maintenance fees constantly increase and are owed forever even if you pay off the loan, points expire every year, availability is very limited, they sell your information to 3rd parties, and the contract is FOREVER. They wouldn’t even give me a copy of the contract, just a flash drive and said the documents were on there, but it turns out they were not. Wyndham contradicts themselves at every turn. They explicitly warn timeshare owners against using third-party companies, yet have told me on multiple occasions that my only way out of this timeshare is through a third-party resale broker. I expect Wyndham to retract what they’ve done to my credit and to cancel my timeshare contract completely with no additional fees. I just want out of this never ending nightmare.

< Our experience with Wyndham Vacations has been extremely frustrating and financially devastating. When we arrived at the resort, we were told we had to attend a sales presentation or risk being charged a fee. We felt trapped and pressured into attending something we did not want to do. What followed were hours of high-pressure sales tactics. We were told our existing contract was wrong and that we would save money by signing a new one. The numbers and promises kept changing, and every time we said no, more salespeople came into the room. We felt overwhelmed, exhausted, and pressured into agreeing just to get out of there. We were also coached on what to write about why we were signing up, which felt dishonest and completely wrong. During the presentation, we were told that if this ever became a burden, we could cancel and would not be stuck forever. We believed those promises. Now that I am retired, our financial situation has changed dramatically. We struggle every month to keep up with maintenance fees. The points we were promised would help cover these costs have provided far less value than we expected. The math simply does not work, and we feel trapped in a financial burden we cannot afford. Wyndham needs to take responsibility for how these sales presentations are conducted and the promises made to customers. This experience has left us feeling misled, frustrated, and financially overwhelmed. We would not recommend Wyndham Vacations to anyone considering a timeshare. Think very carefully before signing anything.

I've been a La Quinta customer for thirty years, before the brand was bought out by Wyndham. I keep trying to book a room, have 13,000 points that I've not been able to redeem. I've sat on the phone with customer service just trying to book one night.

I am extremely disappointed with my experience with Wyndham Vacations. What started as a prize I won at a fair turned into a costly commitment that I have never been able to use and have struggled for months to cancel. During a sales presentation, I was promised exciting vacation opportunities and easy travel options. However, when I finally tried to use my membership, my experience was frustrating. I had to cancel a trip due to severe weather and later learned I would lose my points because I had not purchased additional insurance, something that was never clearly explained to me at the time of booking. Since then, I have made repeated attempts to cancel my membership. Every call has resulted in being transferred to different departments, receiving conflicting information, and being given instructions that led nowhere. At one point, I was told that making three consecutive payments would help cancel my account, but after doing exactly what I was told, nothing changed. The most frustrating part is feeling trapped in a membership I have never used while continuing to make payments I cannot afford. Customer service has provided little assistance, and no one seems able or willing to resolve the issue. I expected transparency, support, and reasonable solutions. Instead, I have experienced confusion, broken promises, and months of stress. Based on my experience, I would strongly advise anyone considering a Wyndham timeshare to carefully research all terms, cancellation policies, and long-term financial obligations before signing anything.

I am a 74-year-old living alone on a fixed income and have owned a Wyndham timeshare for 12 years. During that time, I experienced repeated sales presentations that I believe misrepresented the true costs and benefits of ownership, leaving me with far more debt than I was led to expect. My experience began in 2014 with my original purchase at Bonnet Creek. In 2016, during an owner update in Nashville, I was told my membership benefits were "expiring" and that I needed to upgrade to keep them. Just days later, a Wyndham corporate representative encouraged me to cancel that contract and accept a different one, sending completely contradictory messages. In 2018, after explaining that maintenance fees were becoming difficult to afford on retirement income, I was encouraged to take on additional obligations through a home resort change and mortgage upgrade to maintain VIP status. The most serious issue occurred in 2025 when a representative identifying himself as my Corporate Account Manager recommended another upgrade despite knowing I was not fully using the points I already owned. I was told my balance would increase from about $37,000 to $42,000. Instead, the actual balance exceeded $75,000. I do not believe the true cost or financial impact was clearly disclosed. I was also advised that high-demand reservations could be rented through Vacation Share to help offset expenses and accelerate mortgage repayment. Reservations were secured and initially approved for listing but were later rejected without a clear explanation. Had I known the actual loan balance and the limitations of the rental program, I would never have agreed to the transaction. For those who consider Wyndham ownership and upgrades to provide special opportunities to share with family and friends, take great care to avoid a financial burden that can risk personal and family resources with an unintended legacy of debt!

I was tricked into a Wyndham/Travel + Leisure timeshare presentation through a "free gift" offer while picking up dinner cruise tickets in Myrtle Beach. What followed was a textbook scam. We were kept for over three hours — well past the time we needed to leave for our cruise — while multiple salespeople rotated in, each with a different verbal offer than the last: no down payment, extra bonus points, condo rentals to cover our payments, a monthly rate "below $200." None of it matched the actual contract. One rep even told us not to mention his offer to the closing manager, and when we tried to walk away because we were out of time, they rushed our signature through instead of letting us leave. When the emailed contract didn't match what we were promised, I called to ask about it — the salesman claimed he didn't even know who the other rep was. Months later, a rep called offering to "upgrade" my points. When I raised concerns about an existing $743.30 charge already coming out of my account, he became loud and agitated, told me to "take it out of the equation," and pressured me until I agreed to yet another contract, I didn't understand. I'm 71, my mother is 90, and I now have two contracts, mounting maintenance fees, and points I can't even use — no availability whenever I try to book. I don't understand most of the 45-page agreement I was rushed into signing. Do not attend one of these "free gift" presentations.

Honestly, buying a Wyndham timeshare has been one of the worst financial decisions of our lives, and it's largely because of how we were misled during the sales pitch. First, we were told we could refinance later at a lower rate to make things affordable. That never happened. We're still stuck paying way more than we were told to expect. Second, we were promised "no down payment." Surprise, it turns out the down payment WAS financed, just through a third-party lender we didn't even know existed until later. That's a debt obligation we never agreed to knowingly. Third, my wife Alyson was added to the contract and told it was basically like being an authorized user, just for ownership/authorization purposes, no real financial responsibility. She never even gave her SSN for financing. Turns out that was completely false, and she's personally liable. If she'd known that going in, she would've asked a lot more questions before signing anything. Fourth, and honestly the biggest reason we bought in the first place. We were told Club Wyndham's partnership with Viator meant we could use points for flights, cruises, tours, excursions, basically making it a full travel membership instead of just a timeshare. Well, Wyndham lost that Viator partnership and never gave us anything close to a replacement. All that flexibility we were sold on? Gone. And even the regular point allocations are worth way less in practice than what we were told. The false refinancing promises, the hidden financing, the liability nobody disclosed, and the travel perks that don't exist anymore. We've paid around $19,000 in payments, fees, and maintenance with basically nothing to show for it. If we'd been told the truth about any of this upfront, we never would have signed. Do your research and think twice before buying into Wyndham.

I bought into Club Wyndham after a cold call promised a free trip to Orlando and a Visa gift card for a "one-hour" presentation. That hour turned into something much longer, and by the end I felt too worn down to walk away without buying something. The sales team told me my points would grow in value, that reselling them would be easy, and that family and friends could use my membership. None of it panned out. When I tried booking my first trip, the site showed nothing available — blackout dates or not enough points, every time. They also pitched RCI as a "sister" site where I could sell unused points or grab cheap last-minute trips. I still can't figure out how to actually use it, years later. About six months in, Wyndham told me my contract would drop a tier unless I bought more points. I've never used this timeshare once — not a single trip — despite paying on time every month, including during a government shutdown that hit me personally. Yet the sales calls never stopped, always dangling another "free" vacation tied to another "one-hour" presentation. I don't need more points. I don't need a timeshare I've never used and that keeps losing value on its own. I've asked Wyndham to cancel my contract in full, with no further payments owed, and I'm still waiting. If you're considering a Club Wyndham presentation for the free gift, think twice. The pressure to buy is real, and the promises made in that room don't match what you get afterward.