Wyndham WorldwideReviews of wyndhamworldwide.com

We were briefly satisfied with our Ownership with Wyndham Destinations, but they have shown their true colors by allowing outright dishonest if not illegal behavior from their employees. As such, we want to pull back our ownership. It is evident to us that the “upgrade” game is exactly that … a purposeful game to force Owners into a perpetually bigger financial obligations by fabricating benefits that simply do not exist. We have encountered a disturbing and high-pressure sales environment with sales representatives. Our last salesperson asserted that Wyndham controlled our contract and could theoretically cancel it at any time. This created a great deal of fear with us, opening us up to potentially losing our 6-figure investment! Each of these representations either directly contradicted what we had been told just seven weeks earlier, or we discovered were erroneous or misleading statements designed to be manipulative and deceitful, aimed to frighten us about our previous purchase so we would be pressured to make another immediate purchase. Although we made multiple documented attempts to speak with the Salesperson for resolution he did not respond. We believe these cancellations and unavailability were deliberately timed to exceed the 10-day rescission period on the contract. We have identified several misrepresentations that formed the basis of our purchase; and it is Wyndham’s responsibility to make it right! After almost three months they still have not.

After being lured into a Wyndham Vacations presentation with promises of vacation discounts, my family endured an entire day of high-pressure sales tactics only to be deceived about crucial aspects of the timeshare contract. We were falsely told we could use points to pay down our credit card, that properties would be readily available for booking, and that there were no blackout dates - all blatant misrepresentations that convinced us to spend $7,500 on what has become a source of endless frustration and disappointment. The nightmare continued when we discovered we never received a complete copy of our contract, were charged unexpected resort fees nearly equivalent to regular booking sites and found ourselves unable to secure any desirable vacation dates due to existing members' priority booking rights. The promised luxury accommodations turned out to be subpar properties - one even had cockroaches despite being marketed as "5-star quality." Every attempt to address these issues has been met with obstacles, fees, and delays. We've spent thousands of dollars and countless hours trying to use our timeshare yet haven't been able to book a single vacation. Our dream of creating beautiful family memories has been replaced with stress, financial strain, and the heartbreaking realization that we were deliberately misled by a company we trusted. I warn others to avoid Wyndham Vacations completely - the emotional and financial toll has been devastating for our family.

below: My husband and I were hesitant to enter into an agreement with Wyndham Vacations, due to the high cost. I was also shocked to discover that a credit card account had been opened in my name without my express consent as I only use and monitor two personal cards. Multiple individuals said someone from Club Wyndham would reach out to help me book vacations, yet I received no follow-up communication and was at a loss trying to schedule something. While reviewing the contract, I came across Section 9 labeled "Termination," which led me to believe that cancellation was an option. But when I contacted the main phone line to inquire about this, I was told I did not qualify. On another trip, I was told to attend another sales meeting, which I did with my husband under the impression this was mandatory. They pushed for an upgrade to a higher level of membership, and I was convinced by the promise of a buy-out option. But once again, critical details were not disclosed, such as the specific requirement to exit the contract. Our salesperson explicitly said that I would never have to attend another meeting again and that he would personally be available to assist me moving forward. However, after several attempts to reach him post-trip, I received no response and had to call the main customer service number for answers. When I again inquired about canceling my membership based on the buy-out clause, I was told that all my mortgages needed to be paid off to qualify-something that was never mentioned in the upgrade meeting. Throughout my interactions, I repeatedly disclosed that my husband suffers from Alzheimer's disease and frequently becomes disoriented and was no longer mentally competent to understand or consent, and he has no clue that we are members of a timeshare club. Now at over 75 years of age, our ability to travel is becoming more limited as our health deteriorates, especially as I am unable to travel alone with my husband due to his severe medical issues

If I was able to give a negative star, I would. This was the most disgusting hotel I have ever seen. The staff was rude and even ruder when we complained about the BED BUGS when I left without unpacking. The rooms were outdated, dirty and musty. Looks like a garbage dump in the back of the hotel! I phoned the head office and they didn’t really seem to care. They kept asking if I spoke to the manager. They did not care that we were unable to get another hotel. We had to sleep in our rental car in a parking lot. Do not book any hotels with this chain. They are pig stys. Lynne D

I booked a Wyndham tour for a timeshare. I booked the tour based off of a particular unit in a hotel condo type place. The unit I was shown was beautiful and appeared to be oceanfront. Turns out that unit was not only not oceanfront it wasn't available either. I was put in a room that smelled so bad of mildew and mold it seemed like it was underwater for a month. Unfortunately I also booked a second tour at the same time. I want to cancel but I can't get my money back. This is the worst company. Stay away from wyndham! Unless you just want to throw away money and be completely frustrated and aggravated stay away from them!

As DVC members who know what quality timeshare experiences should be, our journey with Wyndham has been nothing but disappointment and deception. We originally bought into Wyndham hoping for something valuable to enjoy and eventually share with our four children. The reality has been years of escalating maintenance fees coupled with endless nickel-and-diming: change fees, rebooking fees, early check-in fees, late check-out fees, housekeeping fees, and outrageous parking charges ($30+ daily) that were never mentioned during sales presentations. The sales process was manipulative from start to finish. After purchasing a "minimal" point package, we quickly discovered booking was nearly impossible. At the next "meeting” we were told we needed more points for decent bookings and status. When we missed their "one-time offer" during my breast cancer treatment, they exploited this vulnerability to pressure us into writing a special request letter to buy more points. The credit card promotion was particularly deceptive. We were explicitly promised that running our business expenses through their card would cover ALL maintenance fees. After processing $10,000 monthly, we received just $500 toward fees - a fraction of what was promised. During one stay, we were suspiciously upgraded to a beautiful suite before our sales meeting. After declining to purchase more points, we were suddenly informed they had "overbooked" and forced to move to a standard room. When we tried getting answers about our membership without buying more points, sales staff were mysteriously unavailable. We left contact information multiple times but never received callbacks. What we thought would be a valuable legacy for our children has become a burden no one wants. Our four adult children can find better travel deals elsewhere. Wyndham timeshares are not investments, but money-draining schemes sold through high-pressure tactics. There's zero value in what we purchased, only endless fees and frustration.

Our first vacation as Wyndham owners quickly turned into a disaster. Despite having Disney plans, they forced us into an "important" presentation that was supposed to last 45 minutes but stretched to over 2 hours. The sales rep, Lawson, and his supervisor used aggressive tactics to push an "upgrade" that wouldn't change our monthly payments. They claimed our existing $232 mortgage payment would remain the same through new credit cards with $61,000 limits that would cover the actual $860 monthly payment. They instructed us to lie during the contract signing about being comfortable with the $860 payment. We were rushed through paperwork while our children waited at the hotel. After returning home, we discovered the credit cards only had $4,500 and $2,000 limits—completely maxed out by the down payments they charged and causing our credit to drop. When payment was due, the cards declined. Our salesman, Lawson stopped responding to our messages. Wyndham's "resolution service" offered zero help except to try to sell us yet another contract! AVOID WYNDHAM AT ALL COSTS! Their deceptive practices, false promises, and bait-and-switch tactics have left us with damaged credit and financial stress. Zach Sheldon

What started as an innocent "free weekend" with a "short presentation" turned into a financial nightmare that continues to haunt our family. After attending Worldmark's sales pitch in Seaside, Oregon, we fell victim to high-pressure tactics and misrepresentations that have severely impacted our finances. The salespeople cleverly targeted us as new parents, suggesting we could pass ownership to our son—never mentioning the ever-increasing maintenance fees he'd inherit. They painted an unrealistic picture of "exclusive discounts," "free nights," and using credits for flights and cruises. In reality, availability is scarce, and the promised deals never materialize. When we showed hesitation, they claimed, "special offers available today only" and brought in managers who boasted about multiple timeshare ownership—effectively manipulating us into signing. They even pushed their vacation club credit card, suggesting we'd earn points for "free" stays. Most egregiously, they never clearly explained cancellation options or the Total Interest Percentage. After an "upgrade" in November 2023 with more false promises, we've yet to take a single trip. This predatory contract has created genuine financial hardship as we transition from military life. We can't even visit family because of the monthly payments. Don't let their "free weekend" offers lure you into this trap.