Wyndham WorldwideReviews of wyndhamworldwide.com

After six years trapped in Wyndham's web of lies, I'm writing this to warn others about the worst financial decision our family ever made. What started as a "small vacation package" during our 2018 visit to Silver Dollar City became a nightmare of escalating costs and broken promises. In 2021, we upgraded in Panama City Beach under extreme pressure with false promises that combining contracts would simplify usage. The following year in Myrtle Beach, our salesman Gary Bethman convinced us to upgrade again with assurances that we'd finally qualify for VIP status including priority booking, direct support, room upgrades, and financial benefits. None of these promises ever materialized and most supposed benefits required additional fees to use. Desperate for help (and contacting a company Gary with Wyndham had recommended), we paid $2500 to Julie Zemcik with Kingston Management Group for exit assistance, but they did nothing to help. When we finally contacted Wyndham directly through certified letters, representative Mark Steeley said he could only investigate one contract and after months of waiting, they refused cancellation despite clear evidence of misrepresentation. The reality is that Wyndham locations can be booked by ANYONE making their VIP status completely worthless. What they present as a luxury investment to pass down to your kids is actually a financial burden of outrageous maintenance fees that would trap your family in perpetual payments. Despite repeated pleas for help during our financial hardship, Wyndham showed zero flexibility or genuine customer support. This isn't vacation ownership - it's financial imprisonment through deceptive practices and false promises. Don't make our mistake. Research thoroughly, never sign under pressure, and just avoid Wyndham at all costs. It will save your money and your sanity...

We booked 4 rooms, for June 2025, with a Wyndham Resort in Penticton. We had to cancel one room and we gave them plenty of notice. 4 rooms was going to cost $1400 When we cancelled one room, the 3 remaining rooms were going to cost $1700! Isn’t that something they should mention at the BEGINNING of the phone call, when you’re asking all the questions about cancellation? I would have kept the 4th room if I’d known it was going to cost $300 more!!

Years ago, when our children were young, we encountered a Shell Vacations booth at the Ostrich Festival in Chandler, AZ. Later they became part of the Wyndham Resorts group. Over the years, we learned that we did not own any real estate, only the right to rent vacation spots with points. Although we used the points for some vacations, we could never fully relax as we were strong-armed to attend owner updated sales pitches in disguise. These meetings ran longer than promised with high-pressure tactics and ominous mentions of upcoming point price hikes to convince us to upgrade. When we purchased Wyndham points under the belief that they were interchangeable with our Shell points. We were encouraged to apply for the Wyndham credit card for autopay, which was supposed to generate reward points that would pay our maintenance fees. However, reward points could not be used for maintenance if you are on autopay, contradicting what we were told. At this point in our lives, we cannot continue to pour money into something that has not delivered what was promised, and which now stands as a financial burden, especially with the ever-increasing maintenance fees. With our declining health, we realize we are not likely to live long enough to take advantage of the carefree travel we had hoped for in our retirement.

I stayed at a days. I'm a 100% service-connected disabled Marine Corps. Veteran, what's called invisible disability anger p. T. SD that's why I travel with a service Adam. SI was put on the 2nd floor I asked for the first. He said there were none went back after the air conditioning. Didn't work while I sweated in my room for 3 hours and watched someone else. Get floor the 1st floor he put me in a new room that air conditioner didn't work. That's when I just told him go to hell.This place is terrible.They called the police army.The police were super nice guys.They understood, I was nice to them.I will never, ever ever stay in your hotels again.Ever I'll sleep on the ground.I'll sleep on the street never.You do not give a shit about veterans

Worldmark by Wyndham and their parent company Travel + Leisure engages in a pattern of deceptive sales tactics, misleading promises, and poor service that has left me with no choice but to demand the cancellation of my timeshare agreement. I request written confirmation that my contract has been terminated, that all associated fees and obligations are waived. When I tried contacting the Salesperson, I called 17 times and sent five text messages. However, the only response I received was a text directing me to call someone else for assistance. When I tried to sell my points, I was told I had to handle it myself. Despite repeated requests, I haven’t received a comprehensive breakdown of all the services I supposedly have access to. In fact, I only found out about the self-serve credit selling website by calling Wyndham directly, and it still doesn’t function as described. During the presentation, the representatives extolled the versatility, ease of use, and financial benefits of the Wyndham program and likened it to Audible but for traveling. We were assured it could be used anytime, anywhere in the country and the world. It was marketed as an investment for the future. I was also told I could make money by reselling bookings, which could cover the cost of all the fees that were described as minimal and that would only increase slightly over time. When I mentioned a planned trip to Disney World, I was promised free tickets. These benefits, combined with various incentives, led me to sign up under the belief that this was a beneficial opportunity. It is clear now that my decision was based on lies.

On February 23, 2025, we attended a timeshare presentation in Orlando Florida. What was said to be a 45 minute presentation developed into a 2 1/2 hours. We reluctantly purchased timeshare under the false pretense that we could travel to the aisle of Bimini in the Bahamas. Upon further investigation, we found that no Wyndham resort exist there. We were told to convert our points to RCI another timeshare resort. We then contacted RCI we were told they also did not have properties located on the aisle of Bimini in the Bahamas. We then tried multiple phone calls to ourselves representative. No phone calls were returned. I am requesting to have this contract no and void due to misrepresentation and non-fulfillment and fraud. 

My sister and I arrived in Vegas this past weekend, eager to begin her birthday shenanigans. However, the shenanigans were interrupted a sales pitch that stole 4 precious hours of our lives, which we will never get back. Our journey into the Timeshare Twilight Zone began when we were stopped by a seemingly innocent woman who asked if we needed help. We were looking for our room, so we did, in fact, need help. (If only we knew at the time just how much help we were going to need.) Instead of helping us find our room, she proceeded to offer us some Attack of the Clones-esque death sticks in the form of vouchers for attractions, restaurants, and hotel nights. The catch? In her words, we needed to take a shuttle to North Korea-- I mean-- a neighboring Wyndham hotel-- and take a 2 hour tour of it and give it a review. Simple, right? Well, one life lesson learned from Gilligan's Island is to never trust a 3 (or, in this case, 2) hour tour. The next morning, after we took the shuttle to the Worldmark by Wyndham hotel in Las Vegas, the promised tour gained an eerie yellow glow and slowly morphed into its true form-- a 3+ hour sales pitch for a Club Wyndham timeshare membership. We met several representatives, each more soulless than the last-- so much that I'm convinced the last one was a dementor. More on that later. Sure, the idea seemed cool at first. You sign up, pay your monthly dues, rack up points, and use them to stay at "any affiliated timeshare, hotel, or resort." A quick google search of Club Wyndham reveals that people are often unable to use their points or book when they want. They end up chucking their hard earned money into the ravenous black hole of the Wyndham CEOs' pockets. In the words of John Oliver, you're better off burying your money in the ground, because there's a good chance your dog will dig it up and give it back to you one day. Multiple well known manipulative sales tactics were used, from pushing you to buy the expensive premium membership "RiGhT nOw, BeCaUsE iT WoN't Be AvAiLaBlE aFtEr ToDaY," to buttering us up by pretending to care about our personal lives, to trying to chop down the monthly price to a mere 30 dollars and offer a 0 down payment option (which would absolutely not end up happening). I'll give our first sales rep this-- she referred to the original lady who flagged us down the previous night as "one of the body snatchers." I'll use that term to refer to salespeople who accost you from now on. As we politely declined, the reinforcement cronies were summoned. The first one covered up the down payment price with his big meaty claws. He aggressively pried into our financial lives and pushed the sale even further down our unsuspecting throats with questions of, "What monthly price will work for you? You spend so much money to come here. You took the time to come here. So why can't you put time and money into this?" I'll admit-- I was maybe 3% sold on considering the idea in the future before he came to the table. When he came, his aggressive pitches pushed me light years away from any interest I may have previously had. We continued to decline. Then the final boss arrived-- a dark, sinister man. At first deceptively friendly and affable. But the word "no" was foreign to him. After we released our full arsenal of multiple utterances of, "No," and, "I DECLINE," he finally pulled out the declination form that my sister and I had been salivating over for the past 3 hours. I would have signed it in blood if I could have. After our final declination, our final boss underwent a complete change of demeanor and morphed into a soul sucking hole of black death incapable of a single nicety. He begrudgingly led us to the desk where we were to finally pick up our (very) hard earned vouchers, simply grunting, "Go get your stuff." The final cry of a defeated boss. We were free at last. And we at least walked out with museum tickets, restaurant vouchers, and a couple nights' hotel stay. But it wasn't worth the headache. Epilogue: Two days later, another body snatcher (who quite possibly has the ability to teleport) lunged at us out of nowhere, shouting, "WhEn ArE yOu GuYs ChEcKiNg OuT???" Luckily, my sister was distracted by an adjacent store, and we easily escaped his clutches. Later, another one screamed, "EXCUSE ME! EXCUSE MEEE!!!" The moral of the story: If an aggressively friendly person at a Las Vegas hotel/casino tries to get your attention, don't make eye contact. Keep walking. Enjoy the vacation you actually wanted. It's better to be rude than end up being swindled into buying something you don't need, don't want, and can't afford.

We believe that we have been misled by Wyndham Destinations salespeople. These people misrepresented throughout the sales process. During our sales process, we were offered timeshare deals by two licensed sales agents, who offered significant price reductions over a three-hour period. We were told that the purchase deals and upgraded offers were only valid for that day and specifically for us in the sales center, which we now know was not accurate. They presented Wyndham Resorts as private and exclusive, only for use by contract holders with no outsiders allowed. However, we now understand this was not the case. We were also not made aware that we were not actually purchasing ownership in real property but rather points through a promissory note for shared time. This information was not disclosed to us, nor were we informed that this agreement would affect our credit. Moreover, we were misled into believing that we were purchasing ownership for reservations and stays at exclusive Wyndham Resort locations and led to believe the timeshare was a real estate investment that would increase in value over time, which is not the case. The sales experience was highly pressured, with tactics that we would rate an eight out of ten in terms of intensity. We were not informed of the significant annual maintenance fee increases, which we believe are set to rise by 10% every year indefinitely. This ongoing cost is a major concern for us. We were also never told that these maintenance fees would continue in perpetuity and be passed on to our heirs in the event of our passing. Lastly, we were assured by the woman who oversaw our final paperwork that we could cancel the contract at any time, which was another false