Wyndham WorldwideReviews of wyndhamworldwide.com

We signed a contract with Wyndham in May 2024, trusting we were buying a practical and flexible vacation solution for our family. However, from the very beginning, everything was extremely bureaucratic and frustrating. It was necessary to book with significant advance notice, and even then, popular dates were always unavailable. Several of our attempts to schedule vacations were automatically canceled, and we were consistently directed to the worst periods, which made it virtually impossible to enjoy any trip as a family. The type of contract we were sold gave us access only to inconvenient or low-demand dates. In September 2024, due to severe financial hardship, we stopped making payments. Since then, we’ve sent multiple formal cancellation requests, including a certified letter with return receipt delivered in April 2025, but we never received any response. We even went in person to Wyndham Destinations’ office in Orlando, where we were told that nothing could be done there and that we would need to resolve the issue in Los Angeles. A Portuguese-speaking agent later contacted us and clearly stated that cancellation was not possible, even after we explained the critical situation our family is facing. Shortly after, Wyndham sent the debt to a collection agency, which immediately destroyed our credit scores, including those of the other co-signers on the contract. Now, we are unable to rent a new home, as our current lease ends in June. We have two young daughters — one undergoing neurological treatment for epilepsy, and another with severe food allergies — both of whom require stable housing and regular medical care. Despite all of this, Wyndham offered no support, no empathy, and no alternatives. Only silence and debt pressure. We are demanding that Wyndham acknowledge our formal request for cancellation, immediately suspend all charges, and remove the negative credit reporting that is currently affecting our ability to live with dignity. All documentation and evidence have been filed with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB) under official case records.

I'm writing this review on Club Wyndham as a warning to others. What started as a "random" survey win at the Atlanta Planetarium turned into a nightmare that has haunted me for months. I was told I'd won a free trip but had to attend a presentation. I made it crystal clear from the beginning - I'm retiring soon, relocating, and NOT interested in long-term commitments. They didn't care. The salespeople tag-teamed me with different representatives until they wore me down into a "trial offer." Suddenly, I was approved for a Wyndham credit card I never applied for and charged $4,000 that I was told was a one-time fee. The manipulation didn't stop there. They lured us back in February 2025 for another high-pressure presentation, threatening we'd lose our points if we didn't sign a new contract. Despite my son's engagement that evening and my repeated explanations about my upcoming move and financial priorities, they trapped us for HALF A DAY in what was supposed to be an hour meeting. I agreed just to escape - another $2,000 charge. The real shock came in April when I learned about a $200 monthly payment I never agreed to. Nobody explained this was a LIFETIME commitment that could even burden my 19-year-old son's credit and future family members. This critical information was deliberately hidden from us. I'm dealing with my husband's passing last June while preparing for retirement, and this company has added unbearable stress to an already difficult time. I've never used a single point and never will. This entire experience has been mentally exhausting and financially devastating. Club Wyndham preys on vulnerable people with deceptive "wins," high-pressure tactics, and contracts they deliberately misrepresent.

Don't fall for Wyndham's timeshare trap like I did. It will cost you. Here's what they don't tell you upfront. Maintenance fees increase every year and cost more than regular hotel stays. These weren't properly disclosed during the sales pitch - they buried the true long-term debt in confusing paperwork. Constant "owner update meetings" that are just high-pressure sales sessions to get you to buy more points. The incentives to attend are just bait. No matter how many you buy, they'll tell you that you need more for the dates and locations you want. It's designed to keep extracting money from you. They sold it as "easy to manage and affordable" but it's the complete opposite. Complicated, expensive, and restrictive. Just save up for regular trips and pay for hotels during your stay. You'll get better value, more flexibility, and no ongoing financial burden. Learn from my expensive mistake and don’t fall for their traps.

Absolutely HORRIBLE company to deal with. It is a complete scam. I should have known better. I spent 3 hours on a weekend day to go over the whole nonsense. We received 2 "free trips". We paid $75 before showing up to the 1st presentation. We booked our 1st weekend trip and we had to pay the taxes. No big deal. The hotel we stayed at was not a Wyndham vacation resort, it was a crappy hotel, which was very outdated and we were confused why this would even be an option to stay at. While there, my boyfriend was admitted in the ER for a life threatening situation. We were in the hospital for over 7 hours. We weren't able to make our tour. I called a few hours before the tour to explain the situation. They were supposed to call back. Never did. I called back again on Monday to discuss what happened. No one called me back. Then I was charged $300 because we did a "no show" to the tour even though I was very proactive in explaining our situation and called several times. This company does not give a crap about anyone and only wants to take your money. They explained they have zero exceptions and that I should file a dispute with my bank, which would shut off my debit card and I will have to wait for a new one. Great solution, (insert sarcasm). Thank god we didn't sign up for some ridiculous b.s. with them. I can't even imagine if we ever wanted to get out of the timeshare. I will make sure all my friends and family never go through this coward of a company. Horrible company. Horrible customer service. Horrible "upper management". You should be ashamed as a company and team!

After researching Wyndham and the timeshare industry, I quickly realized we had been misled by Wyndham salespeople. Throughout the presentation, the salespeople overwhelmed us with vague information, manipulative questioning, and claims about how we could earn money by re-renting timeshare units on Airbnb. These claims influenced our decision to move forward but turned out to be untrue. When we hesitated and asked for time to think, we were pressured to decide immediately or else lose all the discounts and bonuses offered for that day only. We were not given time or space to properly review the documents nor were we made aware of critical contract terms, such as the high 15.99% APR, total long-term cost, or cancellation window. Contract pages were skimmed over, and we were not fully informed of what we were signing. Despite this, I made a genuine effort to give Wyndham a fair chance by spending countless hours setting up my account and trying to understand how to use the membership. I spent several hours on the phone just trying to pay and unlock my account, only to be left completely dissatisfied with the service and availability.

On March 19, 2025, while vacationing in Myrtle Beach, we attended a sales presentation at Club Wyndham offices. Despite clearly communicating to their representative, she seemed put off that the $116,000 price was beyond our means and inappropriate for our age. After multiple "discounts" and added incentives, we reluctantly agreed to purchase at $21,300, feeling pressured and held hostage. We almost immediately regretted that choice. However, it was hard to take the steps to cancel the contract. Mainly because they violated South Carolina State Law, Section 27-32-40, which requires providing customers with a copy of the signed contract at the time of signing. Wyndham representatives deliberately withheld our contract, stating they would email it to us; despite knowing we had a two-day drive ahead of us and would not return home until March 24. This intentional withholding deprived us of the opportunity to review the contract during our drive home and to understand our cancellation rights within the 5-day rescission period. We have a registered mail receipt dated March 25, 2025, confirming our attempt to cancel this contract. According to South Carolina law, the 5-day rescission period does not include Sundays, making March 25, 2025, the final day of the legally mandated rescission period. Despite sending both a formal letter via registered mail and an email to request cancellation on this date, our attempts were wrongfully denied even though they were made within the legal rescission window. It's astonishing that this publicly held billion-dollar company can get away with violating the law! We’re not giving up and we’re not going away, we have the proof!

Bedbugs are included and management did nothing, no change of room, not even an apology. Needed to book somewhere else and seek refund. Staff where like 'normal' as if this is business as usual. About 20 min walk to Strip (Paris hotel) and a shuttle available

We firmly believe that we were misled by Wyndham's sales team and subjected to deceptive practices during the sales process. We were assured this "ownership" could be passed on to our children, and that the only ongoing cost would be a minimal maintenance fee. We were never told that this is a perpetual commitment, and that our children would be forced to take on this responsibility upon our passing. Additionally, we were told that maintenance fees would rarely increase, and if they did, it would be minimal. If we signed up that day, we’d be upgraded to silver VIP status for years, so we ultimately agreed to purchase 154,000 points for $34,900. However, we were never made aware of the true cost of this timeshare, which has now exceeded $40,000 with a remaining balance. If we had known the true cost of the timeshare property, we would have never committed to the purchase. We later discovered Wyndham didn’t have properties near our desired locations, contrary to what we had been told during the presentation. We also found that Wyndham was not expanding its portfolio as promised. We have since attended several “owners update” meetings at Wyndham properties, including a meeting at the Canterbury San Francisco. These meetings were nothing more than ploys to sell us more timeshare points or properties. The pushy sales attempts, especially during our second visit to Canterbury, left us feeling uncomfortable and manipulated and at that point, we chose not to attend any further "owners update" meetings.