Wyndham WorldwideReviews of wyndhamworldwide.com

Absolutely malicious and mean spirited bullying employees. These people should be in jail. They probably assist in sex and drug trafficking. Corporate will deliberately mishandle complaints. These hotels aren’t even safe.

DO NOT FALL FOR THW WORLDMARK SCAM We were lured to a WorldMark presentation in Seaside, Oregon on March 31, 2024, and what followed was a nightmare that continues to this day. The high-pressure sales tactics were relentless. Jessie Lopez (who is probably no longer there) and his team used every manipulation trick in the book - telling us the $23,000 deal was "only valid TODAY" and that the bonus credits and perks were "unprecedented." Looking back, we were steamrolled. Here's the worst part: they only gave us DIGITAL copies of our contract while we were out of town on vacation, making it nearly impossible to review everything during the 5-day rescission period. They never verbally mentioned our cancellation rights. The contract itself even says digital copies shouldn't be elected unless you can view them before the cancellation period expires. This was deliberate. The lies we were told: We'd have preferential access to properties (FALSE - owners get no advantage) Easy booking "wherever and whenever" (FALSE - we have looked into booking 20+ times in 18 months and succeeded only 3 times) Maintenance fees "rarely go up" (FALSE - ours increased in the first year) Refinancing would be easy (FALSE) The cruel irony? Non-owners can book these same properties on third-party sites for less than what we pay. We're paying $700/month for something we can't even use. They also RAN OUR CREDIT WITHOUT PERMISSION during a March 2025 follow-up presentation, damaging our credit score. We've used this "vacation ownership" exactly 3 times for 6-7 nights total - only off-peak, only at properties we didn't want. This is financial servitude, not vacation ownership. Save yourself. Run far away from WorldMark.

As a disabled veteran on fixed income, my wife and I have endured years of deceptive practices from Wyndham. What started as a modest timeshare purchase has become a financial nightmare through aggressive "owner update" meetings that consistently run 4+ hours despite 90-minute promises. Key Issues: False promises: Repeatedly sold upgrades for "guaranteed oceanfront rooms" that never materialized. Ocean view rooms require 3-bedroom bookings even for couples. Hidden debt: Sales reps opened multiple credit lines (2 cards, 4 loan accounts) without clear disclosure. Booking difficulties: Severe availability issues despite promises otherwise. Deceptive tactics: Salesman promised guaranteed ocean views, gave us his cell number, then disconnected it. My wife was detained for 8 hours during vacation and was offered to finance an upgrade "so I would never know." Misleading investment claims: Told we could rent points to cover costs - completely false. Hidden inheritance burden: Never informed our children would inherit this debt. Additional undisclosed fees: RCI membership, booking, and cleaning fees never mentioned. Impact: The stress has become so severe we no longer use our points. What was meant for relaxation has become anxiety and financial strain for a veteran family. Multiple hospitalizations from my declining health make this burden even more concerning. Wyndham's predatory practices target vulnerable populations. We simply wanted beach vacations but got trapped in ever-escalating debt through high-pressure tactics and false promises.

What should have been a relaxing vacation turned into a nightmare with Wyndham. We were lured to a sales presentation at Wyndham Emerald Beach Resort with promises of gift cards and attraction tickets—but the two-hour meeting stretched far longer, leaving our children and elderly mother-in-law stranded at our hotel in the Florida heat. The sales agents employed ruthless high-pressure tactics. They made false claims that maintenance fees would never increase and that the timeshare could pass to our children without financial burden. Without our knowledge or consent, they ran our credit during the presentation—a violation that made us feel trapped into completing the transaction. By the time we were pressured to sign, our children had been locked out of our room in extreme heat and were visibly distressed. My wife left to help them while I was rushed through the signing process under severe emotional duress, unable to properly review documents I didn't understand. We were coerced into an agreement we never should have accepted. The predatory behavior didn't stop. Within weeks, a Wyndham rep contacted us about a supposed profit scheme, pressuring us to pay $2,300 and provide credit card information for a promise that never materialized. Wyndham exploited our family's vulnerability and caused immense emotional trauma. Their deceptive practices, high-pressure sales environment, and manipulation are inexcusable. If you value your peace of mind and financial security, stay far away from Wyndham timeshares.

I arrived to find the hotel claiming my reservation (booked through Traveluro) was for a smoking room — impossible, as my mother has asthma and smoking indoors is illegal in our state. The front desk repeated “only smoking rooms” with zero empathy. Traveluro confirmed the hotel assigned the smoking room and had to fix it. When I called back, they told me to call Monday. By Monday, the system magically showed a “non-smoking deluxe double” and they hung up on me. Wyndham corporate also refused to help, saying they just license their name and aren’t responsible. They hung up too. This is a bait-and-switch scam and a customer-service nightmare. I’ll gladly spend ten times what I lost to make sure others know. Avoid this property and any Wyndham-branded hotel that won’t stand behind its name.

We attended a Wyndham presentation on July 4, 2025, during our honeymoon in Pigeon Forge, TN, led by sales reps Jelena and Ms. Faith. The presentation was emotionally manipulative, using personal stories about making memories as newlyweds to pressure us into a quick decision. After declining multiple times, a sales manager became involved, continuing the high-pressure tactics. We were promised access to over 4,100 resorts worldwide through Wyndham's merger with Travel + Leisure and acquisition of RCI, including Margaritaville, Sports Illustrated Resorts, Disney properties, and cruises. These promises have proven false, availability is extremely limited, booking is confusing, and unexpected fees appear constantly. We were falsely told that only owners can book Wyndham resorts and that our points would provide consistent value for decades. The sales team positioned the timeshare as a smart investment comparable to buying a home, but failed to disclose maintenance fees, HOA fees, and daily charges for "air conditioning" and "occupancy" until after charging our deposit. We were told our Wyndham credit card points would cover these fees, which is untrue. A credit check was run without our consent under Christine's name instead of mine, causing major complications as we're buying a home. Ms. Faith told us we could will the timeshare to our children, never disclosing they would inherit financial liabilities including the mortgage and ongoing fees. We were never informed of our 14-day rescission rights and were told we could cancel anytime. We only learned about the rescission window after contacting Wyndham a month later, far too late. Ms. Faith promised ongoing support, and training, instructing us to ignore Wyndham calls and communicate only with her. She responded with excuses before abandoning us completely. The entire sales process involved material omissions, false promises, and emotional manipulation. We strongly caution others against attending these presentations.

I am writing to warn others about the deceptive sales practices I experienced with Wyndham. In May 2023, I was approached at SeaWorld with an offer for a "free gift" - a 7-day vacation certificate. I was directed to Wyndham Orlando Kingstown Reef for what became a grueling 5-hour high-pressure sales presentation. At no point was the timeshare process clearly explained. The sales representatives never informed me I was entering into a lifelong financial obligation. Instead, they focused solely on vacation benefits and supposed savings. When I tried to leave, I was pressured into providing my Social Security number under the guise of checking financing eligibility. I was told that once I completed my monthly payments, my vacation costs would be covered, and I wouldn't pay anymore - a complete misrepresentation of the actual terms. I did not sign documents during the presentation. However, representatives called me repeatedly afterward, insisting I had to sign immediately to secure the package. Under this relentless pressure and while distracted, I signed documents I didn't fully understand. When I called weeks later to withdraw, I was told it was impossible. I have never used this timeshare and still don't understand how to use it. Had the true financial obligations been explained honestly, I would never have agreed. This has been a nightmare of misleading tactics, high-pressure sales, and lack of transparency. I strongly caution anyone considering Wyndham to thoroughly research and understand what you're signing before committing.

We trusted Wyndham with our dreams and our future, and they exploited that trust at every turn. It started in May 2019 in Las Vegas. My fiancée(at the time, wife now) and I were saving for our wedding and a house, but sales rep Sirleny Yesenia Salas convinced us this was the "perfect time" to buy. She promised we could rent out our timeshare for extra income—we asked directly, multiple times, and were assured it was allowed. That promise was the main reason we bought in. It was a lie. We were told maintenance fees would never increase. They've increased every year. We were told we could easily refinance through a credit union. We couldn't. We were shown beautiful villa-style properties, only to find outdated motels requiring additional fees beyond our points. In San Francisco (January 2023), they promised us deeded property in the city. We got Lake Tahoe instead. They said they wouldn't run our credit—then did anyway. They even inflated my wife's income without permission to push approvals through. Most recently in Hawaii (April 2024), we explicitly said we didn't want to upgrade since we barely use what we have. Sales rep Errine Larsen repeated the same rental-income lie from 2019, claiming she helped her niece do it. Combined with false urgency about a "disappearing deal," we were pressured into another contract we didn't want. Every presentation followed the same script: pressure, false promises, and withheld truth. We feel manipulated and trapped in contracts built on deception. We wanted a way to make family memories. Instead, Wyndham gave us financial stress and broken promises. Stay away.