Wyndham WorldwideReviews of wyndhamworldwide.com

We bought into Wyndham’s timeshare in 2008 after a sales presentation in Las Vegas. We were told that if we weren’t happy after a year, we could cancel for a full refund. When my husband tried, he was told we didn’t qualify. They also added me to the contract because of my credit, and said my name could come off after six months. When I asked, I was told to pay a $300 removal fee. I paid it right away, and only then was I told I couldn’t be removed. We felt completely misled. They took our money and didn’t honor their agreement. In 2011 a rep called offering “supplemental benefits.” They weren’t the same as what we originally bought, and using them meant another 4 to 5 hour sales meeting. It was exhausting. Our costs climbed from about $600 a month to over $1,000 and kept changing, making it nearly impossible to budget. Now we’re retired with health problems and can’t afford it. A Wyndham rep in Oceanside tried to help, but the two companies she referred us to said there was nothing they could do. I finally reached Wyndham Financial myself. They lowered our payments to $538 and $572, but the maintenance fee rose to $193 a month. We’re still paying for something we can’t use. All we want is to cancel and stop the billing. Avoid this company at all cost if possible and if not, ask lots of questions, don’t let anyone rush you, and get everything in writing. Scam artists is what they really are.

Do not get their credit card. I've wasted hours of my life trying to get them to fix a non-issue with something extremely basic on their side. They offered a signup bonus for spending $500 at Wyndham hotels. I did a 4 day stay, but it didn't get counted and it's been over a month now and all they can do is give me the run around and awful support.

Five years, $150,000 paid, $39,000 still owed, and we STILL can't book a family vacation with Wyndham. Buyer beware. Since Nov 2021 we've paid $150k into these timeshare contracts. What we got back: broken promises and a sales machine built to upgrade you into more debt, not better vacations. At signing, we were told our points covered flights, theme park tickets, and easy bookings anywhere in the network. None of it was real. No rep could confirm an airline or park ticket program even existed. We were shut out trying to book the Smoky Mountains and Disney World. In July 2023, the only way to get a room in Branson was sitting through a sales pitch. We raised these issues and were talked into "upgrading" and consolidating our contract, promised it would finally make things easy. It didn't. Same "no availability" story near Ark Encounter, KY, and again at Disney World in 2024, booked 8 months out. In November 2025, we tried Branson again. No family unit was available, so they sold us three separate studios, promised to be close together. Instead, our family of 9 was split across two buildings into tiny rooms with murphy beds. We were told the resort was fully booked, yet our parking lot never had more than 10 cars all week. A unit next door with a real kitchen and bedroom sat empty most of the week; we asked to move in and were refused. That same trip, another mandatory sales meeting, another promise to consolidate our two remaining contracts into one manageable payment. Months later, nothing. We now have three unconsolidated contracts and can't reach the rep who promised us this. One bad experience is a mistake. This many, this consistent, is a business model: sell unverifiable promises, make them impossible to redeem, and bank on owners giving up. We haven't given up. We paid $150,000 for a vacation product that doesn't work, and now they want $39,000 more to keep not delivering it.

My husband and I have been Wyndham owners for years and recently attended a sales presentation that resulted in us upgrading our ownership. During the presentation, we were told that because we had missed a previous upgrade opportunity, we were no longer receiving the full benefits available to owners. We were shown examples of expanded inventory, enhanced booking opportunities, and greater flexibility for regional travel. Based on those representations, we believed upgrading was necessary to maximize the value of our ownership. To complete the upgrade, we gave up our fully paid ownership and took on a new loan of approximately $22,000, along with higher monthly payments and maintenance fees. After returning home and carefully reviewing the financial commitment, we realized the upgrade was not affordable for our family and did not provide the benefits we expected. One of the main reasons we upgraded was the promise of greater vacation availability, especially for East Coast destinations within driving distance. Since purchasing, we have not found additional availability or nearby travel options that justify the increased costs. We also learned that rising maintenance fees were not adequately explained during the presentation, despite being a significant part of the long-term expense. We felt pressured by multiple representatives to make a same-day decision and were encouraged to focus on projected savings and exclusive benefits. Looking back, we did not have enough time to independently evaluate the commitment or fully understand its financial impact. I encourage prospective buyers to carefully review all costs, verify any claims about inventory availability and benefits, and take time to fully understand the long-term obligations before making a decision.

I am writing to you directly because every other avenue has failed us. My name is Brian Werth. My wife Sharon and I are retired seniors from North Mankato, Minnesota, and we are asking you — as the leader of this organization — to do the right thing and cancel both of our Wyndham timeshare contracts immediately. What has been done to our family is not a matter of buyer’s remorse. It is a pattern of misrepresentation, manipulation, and denial of our legal rights that has left us with over $65,000 in debt we cannot sustain on a fixed retirement income. Our first contract was signed in Hawaii while my husband was recovering from devastating injuries sustained in a fall from a roof: two fractured vertebrae, two fractures in his left shoulder, a fractured left heel, and a torn knee. He attended your sales presentation in a wheelchair. Your sales team exploited that moment of vulnerability, promising us the ability to return regularly to Hawaii and use our points in a reasonable timeframe. That promise was false. We later discovered we would not accumulate sufficient points until 2034 — by which time we will both be in our late seventies. We were not provided with a copy of the contract at signing. The version eventually emailed to us did not reflect what we were told. This is not a misunderstanding. This is misrepresentation. When we visited Nashville and struggled to use our points as promised, your team invited us to a meeting that was presented as a solution. What followed was a four-and-a-half-hour session, beginning at 10:00 a.m. and ending after 2:30 p.m., during which we were pressured into signing a second contract for an additional $65,000. We were never shown a physical copy of the contract — all information was presented on a screen. We did not understand, and were not clearly told, that we were entering an entirely new and separate financial obligation while our original contract remained active. We were not given time to review, consult with family, or seek independent advice. We left that meeting believing we had found a solution. Instead, we had been burdened with two maintenance fees, two loan obligations, and a combined debt that is wholly incompatible with retirement.

I have been a Wyndham owner since 2002 and never imagined an experience like this. After losing my husband in 2025, I no longer travel and simply wanted information about exiting my timeshare because my circumstances had changed. Instead of being offered an exit solution, I was told the only way forward was to purchase an additional 300,000 points and wait one year for Wyndham to try to resell them. The sales representative described this as something that should stay between him and me and rushed me through paperwork so quickly that I had no meaningful opportunity to review what I was signing. I later discovered I had been enrolled in financing that carries a 10 year repayment term, resulting in monthly payments over $1000, in addition to nearly $500 monthly in maintenance fees. As a woman in her 60s supporting family members, this financial burden is overwhelming. When I returned the next day to rescind after reviewing the contract, I was met with pressure tactics and warnings about dramatically increasing maintenance fees on the original points I had if I canceled. I left feeling confused, intimidated and emotionally distressed. I was given information that my contract would end at my death, but I now believe that this is not true. What disappoints me most is that I clearly stated many times that I wanted out of my ownership, yet I ended up with a larger obligation. I felt rushed, misled, and pressured into a purchase I neither wanted or needed. Based on my experience I strongly encourage perspective buyers to thorough review every document, understand all financing terms, and carefully research exit options before making any decisions. I hope Wyndham will do the right thing and provide me a fair resolution.

Don't buy timeshares. The maintenance fees are always going up and eventually they will ruin your credit.

At an owners update in Las Vegas in Aug 2026 we purchased a deed to the Las Vegas Grand Dessert and was told we could book a room (or rooms) anytime we want since we owned a deed to that location. I attempted to book room less than a month later and was told there were no rooms available. I was also told we had a concierge that would book us at any location and we could list it on VRBO or any other rental site and that too was a lie. In short we agreed to the deal with the mind set that we would book and rent out locations to help offset our costs....that was a lie.