Wyndham WorldwideReviews of wyndhamworldwide.com

On May 18, 2024, I purchased a Wyndham timeshare at a presentation in San Antonio, TX after being lured in with promises of a "short luxury hotel tour" and free gift cards. Instead, my coworker and I were taken to an aggressive sales event. The presentation involved 30+ couples in one room, each with assigned salespeople. The environment was deliberately chaotic with constant loud announcements about "disappearing offers" and "limited time opportunities" to create artificial urgency. When I asked to use the restroom, I was escorted rather than directed, a clear tactic to prevent independent thinking. The sales process lasted over four and a half hours, including a 45 minute individual pitch, 60 minute group presentation, and continued pressure from two salespeople at our table. I never had adequate time to review materials properly. Documents were displayed only on a screen rather than provided on paper, making it nearly impossible to read terms thoroughly. I felt rushed through signing just to escape the stressful environment. I was also required to open a Barclays credit card on the spot for the down payment which was an unexpected financial obligation. The entire experience occurred without my husband present for this major purchase, and I was concerned about paperwork being filed in Texas where I'm not a resident. This was not an informed purchase decision but rather a transaction completed under psychological manipulation designed to prevent thoughtful consideration. I have formally requested cancellation and reversal of all charges. I caution anyone considering attending a Wyndham presentation to be aware and to stay away from them at all costs.

During our San Antonio vacation, Wyndham promoters offered complimentary boat tour passes and gift cards for attending a 90-minute presentation. We stated upfront we weren't interested in buying, but they guaranteed no pressure. Upon arrival, we were alone in a large, empty room. Sales agent Dawn skipped the informational video and launched into what felt like a personal conversation. As time passed, both Dawn and supervisor James Freeman kept saying we were "almost done." Our family, including our young child, waited nearly three hours while we were told this was a legacy investment for our son's future. The financial information strategically hid true costs. Nobody mentioned multiple payments, reservation fees, or cleaning charges. They suggested we could refinance the high interest rate at our bank. The Disney Resort access promise sealed the deal, but it was a complete lie. Disney properties have never appeared in the exchange system despite extensive searches. Representatives claimed unlimited flexibility: rental cars, flights, hotels, theme parks, cruises, and excursions all available through points. Bookings require exponentially more points than stated, and our preferred destinations (Colorado, Arkansas, Florida) show zero availability. Worst of all: anyone can book these properties online for less than our annual maintenance fees. The "members-only" exclusivity was fictional. The contract differed from verbal promises. They rushed us through electronic signatures, twenty-plus pages in under five minutes because we needed to rejoin our family. Representatives congratulated us on our speed. Cancellation rights were never mentioned. Our account revealed three separate payment structures, not the single monthly amount repeatedly emphasized. When we called Wyndham for clarification, we received another sales pitch instead of customer service.

I stayed one night at this motel and then booked another night and the owner would not let me stay and refused to refund me talking about she will not get her commission

We purchased our Wyndham timeshare in 2015 after a Virginia presentation where we were promised significant travel savings. The sales representative assured us the points system would make destinations like Bora Bora more affordable than non-member rates and emphasized this wasn't a "traditional timeshare" but offered flexible travel with genuine value. After nearly two hours of negotiations with repeatedly reduced points and prices, we financed the agreement expecting long-term savings. The reality was drastically different. Our points were consistently insufficient to cover trips, requiring additional cash payments or point purchases. Out-of-pocket costs often equaled or exceeded non-member prices, eliminating any savings. When we attended a New York presentation to address concerns, the representative refused to help and instead pressured us to upgrade. Despite expressing dissatisfaction and citing financial obligations, we faced unprofessional behavior and relentless sales tactics. Promised gift card vouchers were only provided after we made public complaints, yet no one addressed our actual issues. We reluctantly upgraded in St. Thomas after being told it was necessary to maximize benefits and achieve gold status. This only increased our debt and maintenance fees without delivering promised vacation bookings. Throughout ownership, minimum night requirements prevented shorter stays, and bookings repeatedly failed to materialize as represented. Wyndham's business model appears to rely on high-pressure presentations, constant upgrade promotions, and lack of transparency. We've formally requested contract termination and release from all financial obligations. Nearly a decade of disappointment and financial burden is enough.

Wow, checking these reviews, its a wonder more people have not seen these. I had a reservation, then I didn't. I may have canceled it after checking to confirm it was there. I called the hotel, they confirmed the cancelation and they could help. I explained, I did not cancel. I was told I had to call Wyndham. I did call. I explained what was going on, nicely. I had no issue with Wyndham at the time. I just wanted to know what happened. After I explained, the young lady hung up on me. I then chose to do a chat. I explain everything again. I was then told about Wyndhams cancelation policies. It was like they didn't even read my texts. It was just over with a 'If there is anything else wee can help you with' statement. You didnt help me to start with, how could there be anything else. I think there wont be much more.

We purchased a Wyndham timeshare on April 28, 2025, at the Excalibur Hotel in Las Vegas after being promised free gambling vouchers to attend a presentation at Desert Rose Resort. During the sales process, we were subjected to numerous misrepresentations. Salespeople Riman and Kenza El Ansari claimed our credits would never expire, roll over yearly, and could be passed to our children. We've since learned our children would inherit debt and increasing maintenance fees. They told us this was "one of the best real estate investments" and we could "easily rent out our unit for profit," but it's actually a shared lease with no investment value or tax benefits. They also claimed Wyndham resorts were exclusive to owners, which is completely false as many are bookable on public sites like Booking.com. The sales process involved extremely high pressure tactics. Manager "Rabi" guaranteed we could easily cancel by contacting him directly, which ultimately convinced us to purchase. Loan manager Priscyla Konopinski then rushed us through paperwork via video call in a cramped room. I was barely able to read even one page before being pushed to sign. Had I been given adequate time to review, I would have seen the total cost exceeded $60,000, an amount I would never have agreed to. Most disturbingly, Wyndham backdated our contract to April 22, 2025, when we weren't even in Nevada, eliminating our lawful 5-day rescission period. We have proof we actually signed on April 28, 2025. After paying $550.07 monthly since purchase, we attempted our first booking in September 2025 and found no availability for 14+ months except a substandard hotel in an unsafe area. We've paid thousands but never stayed at a Wyndham property once. Do not associate yourself with Wyndham. Their deceptive sales tactics, fraudulent contract practices, and broken promises have caused our family significant financial harm.

I attended a presentation in Las Vegas on October 25th, 2022, after being enticed with promises of show tickets and a quick presentation. The quick presentation turned out to be a grueling 5.5-hour high-pressure sales experience that has left me deeply dissatisfied with both the process and the product. The associates were aggressive and manipulative. Every time we attempted to leave, they would call in another representative to continue their pitch. This went on repeatedly until we finally relented and signed. They clearly had no intention of honoring their 90-minute promise. The financial disclosures were incomplete and misleading. We were assured that maintenance fees would remain relatively stable, but they have increased since our purchase. More troubling, we were never informed about assessment fees when we specifically asked about additional charges. These fees have also risen significantly in the short time we've owned this timeshare. Additionally, we discovered hidden costs for property maid services that were never mentioned during the sales presentation. The booking experience has been frustrating and does not match what was promised. We were told availability would not be an issue, but we've consistently struggled to secure our preferred dates and locations. This directly contradicts the representations made during the sales process. Perhaps most egregiously, they issued a credit card to my brother without his permission during the same presentation, which appears to have been intended for me. This unauthorized action raises serious concerns about their business practices. Even while using their services for vacation, we've been repeatedly solicited to purchase additional points, which prevents us from enjoying the relaxation we paid for. This timeshare has been a significant disappointment from a financial, professional and operational standpoint, and I cannot recommend Wyndham based on my experience.

A Wyndham timeshare was purchased in 2023 after attending a sales presentation at a Club Wyndham property by my wife and I. What was promised during the presentation bears no resemblance to what was actually received. Sales consultants assured us that the entire transaction and all associated information would be provided on a memory stick. After months of review of over 17,000 pages across multiple files, we could not locate the sales contract for the purchase. Eventually, we were forced to purchase a copy of the contract, at our expense. The presentation was coercive, running far beyond the allotted time, and attendees weren't allowed to leave, and yet key information was not covered. We thought we purchased one timeshare but discovered four separate contracts in our online profile months later, none of which were explained during the sale and at least one of which we cannot access. One shows a perpetual $17.33 due despite actual fees of $110.70 monthly, forcing us to manually correct payments every month. Another "cancelled" contract still has our credit card still attached, with Wyndham making eight collection attempts for an unauthorized $59.95 charge. The most shocking omission was that maintenance fees are forever and will be inherited by our children—a generational burden never disclosed during the sale. The financial reality has been oppressive with a high interest rate and maintenance fees increasing over 10% annually. There have been relentless calls—sometimes more than five per day for months—pressuring additional spending. After nearly two years, the timeshare has never once been successfully used. Wyndham has no properties near desired vacation destinations, and the booking portal is impossibly difficult to navigate. Contract cancellation has been formally requested due to these substantial misrepresentations and deceptive practices, but resolution remains pending. Peter P.