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Wyndham Worldwide (wyndhamworldwide.com) has 749 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
wyndhamworldwide.com
Website
wyndhamworldwide.com
Category
Activities & Tours
Location
Parsippany-Troy Hills, New Jersey
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Sehr enttäuscht, fühle mich abgezockt. Ich konnte nicht am Buchungstag anreisen, da unser Flug stoniert wurde und wir eine Nacht länger auf Maui bleiben mussten. Habe das Hotel informiert und Beweis geschickt. Sind dann ein Tag später angereist und das Hotel hat uns dennoch die verlorene Nacht belastet. Seit Monaten versuche ich es zu klären und zumindest eine Teil Erstattung zu erhalten. Nein, ist denen völlig egal. Unfassbar diese Gleichgültigkeit.
Das Zimmer war auch nicht besonders. Waren mit Blick in einem Gangbereich, keinen Aussicht und mussten die Vorhänge ständig zulassen, da man reinschauen konnte. Furchtbar! Frühstück war auch zu teuer für das schwache und auch sehr ungesunde Angebot. Der Raum war auch merkwürdig, da die Fenster abgedeckt waren, also kein Tageslicht. Wirklich hässlich!
DB
Diana B.
Endless money pit! Calls and aggressive meetings to get you to buy more. i
At the Royal, we were booked for a 45 min presentation to learn about a new app that would make our time and experience less frustrated. The first person we met was Nancy, she asked us if we had any issues that she could help us with. We said, too many to mention but just tell us about the new app. She had no idea what we were talking about. She did listen to some issues, tried to resolve with her manager but didn't get resolved. The bottom line is pay more to keep your status...30k more! When he saw we were not interested, I noticed he was leaving the table and I said thank you, nice meeting you, he barely responded.
At the end, we were told that people like us who don't maintain their status are the once to have the most complaints.
THANK YOU, Club Wyndham!!
BUYER BEWARE!! Lots of calls and aggressive meetings to get you to pay more!
KM
Kathleene M.
I don’t even want to give this company…
I don’t even want to give this company a single star. They deserve zero.
I recently attended a two-hour “club preview” conference. They told us it would simply introduce the membership and Wyndham, and at first it sounded great—almost too good to be true. After listening for over an hour and a half, I realized they still hadn’t mentioned the price. Every time I asked, they avoided answering. That was my first red flag.
Eventually, after dragging it out for so long, they finally revealed the price: $18,000. I was shocked. My fiancé and I immediately knew this was far beyond anything we would consider, and we wanted to leave.
Then things got worse.
A Filipino saleswoman (we are Filipinos ourselves) kept talking to us and pressuring us nonstop. The manager pushed us aggressively to make an immediate “yes or no” decision, not allowing us any time to think. The whole situation felt like a scam—intense pressure, no transparency, and no chance to discuss or consider such a huge amount.
When I tried to politely explain that we needed to think about it overnight—and that I didn’t even have a card with a high enough limit to make such a purchase—they became visibly upset. The manager was grumpy and rude, and the Filipino rep looked extremely disappointed. Their behavior made it clear they were angry simply because we said no.
To be fair, two people—the Lebanese woman and the Indian man—were very kind and still treated us respectfully even after we declined. I truly appreciated them. But the others made us feel judged and humiliated, almost as if they assumed we “couldn’t afford it.” The truth is, I’m smart enough not to fall for a high-pressure sales scam.
Another dishonest part: they promised we would receive a free gift for attending the club preview. It was the main reason the room rate seemed so cheap. But once we declined the membership, we received nothing. No gift at all.
Overall, the experience was disappointing, stressful, and disrespectful. After reading similar stories on TripAdvisor, I realized their strategy is to pressure and intimidate people into making rushed decisions. I’m grateful we did not fall for it.
EJ
E J M.
Wyndham Visit In June 2017
In June 2017, my wife (67) and I (71) attended what was supposed to be a "one-hour" meeting at Wyndham Patriot Place in Williamsburg, VA, just to get some restaurant vouchers. Instead, it turned into a four-hour high-pressure nightmare. We had already said no to Wyndham once before in NYC, and the sales reps, including Renee Kelly, actually used that against us. They told us that because we'd "already said no," it would now cost us MORE to join. Talk about manipulative. After three exhausting hours of relentless pressure and constantly changing offers, we caved and signed contracts totaling $14,500 for what was supposed to be 238,000 points total (84,000 annual points plus 154,000 PIC Plus points). They showed us this gorgeous catalog and promised we'd have access to tons of Wyndham locations, flexibility to travel when we wanted, no more RCI exchange fees, and great value.
Those 154,000 PIC Plus points never showed up on our account. Not once in seven years. We've asked about it repeatedly and never gotten a straight answer about why we paid for points that don't exist. But the real kicker is that even with the 84,000 points we DO have, we can't book anything we actually want. Every time we try to reserve a decent location during a time that works for us, we're told there's no availability or we don't have enough points. Those beautiful properties in the catalog? Either unavailable or way more points than we have. It's basically worthless for actual vacation planning.
Since the Wyndham points are so useless, we've had to keep using our RCI membership and paying those exchange fees that were supposedly going away. The flexibility and choices they promised? None of it happened. We've been paying maintenance fees for seven years on something we can barely use. As an Army veteran, I value honesty and fair dealing, and Wyndham has shown us neither. Don't make the same mistake we did.
JW
Justina W.
My husband and I were approached…
My husband and I were approached outside a restaurant in Daytona and lured into what became hours of high-pressure sales tactics. We were young parents with a small child, and they exploited that by heavily promoting Disney benefits, resort stays, discounted tickets, and cruise conversions. None of it was real. We've never found an available Disney resort, and cruise conversions require thousands out of pocket.
They ran our credit and signed us up for a credit card without proper disclosure, burying it in the paperwork. The loan's high interest rate was never mentioned. We were promised 300,000 bonus points to reach VIP status, told unused points would roll over automatically (which was a lie, there's a short window and $30 fee), and assured this was a great investment for rentals and family vacations.
The harassment never stopped. Constant calls to buy more points. In 2022, the sales representative we were assigned spent hours pressuring us to add 72,000 points despite us expecting our first baby. By 2024, with three kids under 4 and tight finances, they called again ignoring our mentions of diaper and formula costs, adding another rep to sweeten the deal with bonus points and a promised $500 check.
Every "vacation" required mandatory half-day sales presentations. The promised rental income never materialized. Critical information was withheld, such as exchange fees, club dues, cleaning fees, escalating maintenance fees, special assessments, that our kids would inherit this burden, and our legal right to cancel within 10 days under Florida law.
We were never given copies of signed contracts, and our financial situation was never assessed. This timeshare is suffocating us financially. We're struggling to provide for our three young children while Wyndham continues profiting from deceptive practices. Do not trust their promises.
SJ
Sara J.
Deceptive Practices and High-Pressure…
Deceptive Practices and High-Pressure Sales: Our Wyndham Nightmare
We deeply regret our January 2025 Wyndham purchase and want to warn others about the deceptive tactics we experienced.
It started with a cold call offering a 3-night stay for $249. When we changed locations, we were charged $102 instead of the quoted $52.14—just the first of many dishonest moments.
During our stay, we faced relentless pressure to attend the timeshare presentation, with threats of being charged full room rates if we missed it. At the Orlando facility, they collected our driver's licenses and kept us for over four hours with our exhausted
children present.
Our salesman, Moudy Hanna, made promises that turned out to be completely false. He repeatedly stated 126,000 points would cover a week in Hawaii and that rates would never increase. He claimed our credit card rewards would cover maintenance fees—the credit
card company later confirmed this was untrue. We were promised two 7-night Hawaii vacations; RCI later told us we'd been "deliberately misled" as these only covered leftover rooms at undesirable locations.
Despite repeatedly saying we couldn't afford the $40,000 initial price, they pressured us for hours until we signed at just under $20,000. Conveniently, Moudy didn't contact us until 11 days later—just past our rescission period. He's since left the company.
We've paid nearly $7,000 and haven't used a single point. Wyndham has provided conflicting information about buyback options and continues pressuring us to buy more points.
Save yourself the financial and emotional stress—avoid Wyndham timeshares completely.
JS
Joe S.
Our Wyndham timeshare experience is a disaster
Our Wyndham timeshare experience has been an absolute disaster from the start:
How It Started: We fell for a vacation package in Branson in 2024 - paid $199 and sat through a "90-minute presentation." That presentation turned into a 4-hour high-pressure sales event where we purchased our first package. Then in Lake Tahoe (April 2025), sales reps Jacob Garcia and Daniel Griffith told us our initial purchase was worthless and pressured us into a $47,000 upgrade with promises that have all proven false.
What They Promised: They sold us on Disney VIP access and discounted theme park tickets that never materialized. They promised easy booking for family vacations with their "vast network" of properties, which turned out to be impossible. We were told we could rent out reservations during peak times to offset costs, which was complete fiction. The RCI benefits were grossly misrepresented with hidden fees never mentioned during sales. The Wyndham Visa card was supposed to earn substantial bonus points but has been negligible.
Reality: In over a year of ownership, we have NEVER successfully booked a single family vacation through Wyndham. Every attempt has been a nightmare. When we tried booking Depoe Bay for Sept. 2025, nothing was available, so we booked a 10-bedroom Airbnb for $4,000 instead. For Yellowstone in Sept. 2026, we discovered it would cost an ADDITIONAL $8,000 through WorldMark. Every time we attempted RCI bookings, the costs were ridiculously expensive, and we consistently found better prices on Airbnb.
The Financial Trap: Our maintenance fees DOUBLED with the upgrade, a fact hidden during the sales pitch. There's no option to skip payments, meaning this financial burden would transfer to our heirs. Every interaction with Wyndham involves them trying to sell us MORE points instead of helping us use what we already own.
Bottom Line: This timeshare has delivered ZERO vacations, constant frustration, and mounting costs.
CP
Charles P.
I purchased a time share with Wyndham…and it was the biggest scam I've ever seen
I purchased a time share with Wyndham and it was the worst thing I've ever done. Save your money. Everything you hear is lie. They lie so bad I think ther names are a lie also. So please save your money and don't do it